4/10 سيّئ
James
2025 أبريل 24
عناصر لم تنل الإعجاب: العاملون ومستوى الخدمة
My Filipina girlfriend and her family were treated very poorly. When she checked out on the 24th of April, four staff members went to the two rooms we had rented. She was accused of taking a hair dryer but it was there in the room. She was threatened with being charged an extra 1000 pesos for eating in their room when there was not a mess. The staff went to her sister's room and found a broken shower hose that had been broken when she arrived and she was charged 1000 pesos. Her and her family was delayed an hour at the front desk while there rooms were inspected. She was treated rudely and without cause.
I am an American and I cannot help but think that the hotel staff would not have been this rude to a foreigner. The poor treatment by the hotel staff caused me to cancel our reservation on the 24th of May.
I would not recommend this hotel to any foreigner who has a Filipina in their life. The hotel staff seemed to go out of their way to abscond monies that probably would have gone into their pockets. Be very careful if you stay here so that you do not have to endure the rudeness that my companion had to.
James
أقام ليلة واحدة (1) في شهر أبريل عام 2025