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"They came in so clutch for us! We were staying at another local place when the power went out and left us with no electricity or running water. They let us check in early and welcomed us with a hot breakfast... We were so relieved! The kids loved the pool- charming little place. We'll be back!"

"Clean room Balcony and air conditioning good Staff only saw staff when booking in and out as there was no staff after 5pm Had to ask for clean towels as they were not replenished on a daily basis"

"Front desk attendant was super helpful!"

"Dirty, old. Bed and pillows awful. Zero comfort. Stinky rooms."

"Room had great design and flow. Breakfast was consistently delicious. Only hiccup was at check in when we were told they found our reservation but had no rooms available due to issues with not having enough housekeeping staff and we would be referred to a different hotel 10 miles away. This was resolved when the manager came 2 minutes later and opened up a recently cleaned room. Another plus was when the entire city of Portage lost power due to severe weather storms. We were under tornado...

"Clean and convenient location. Good option for families."

"We reserved and paid for a room here — which the property confirmed that day — but when we arrived, the staff was difficult to find, and when she eventually came out she said there were no rooms available. She was extremely rude and did not explain or help redirect us to another property nearby. Luckily, the Expedia help line was able to find another room for us."

"Friendly staff great locatikn"

"The property was under renovation, but setting that aside, the room we had was freshly renovated and was very comfortable. The staff was very helpful."

"I saw a sign when I checked in on the counter. It said 8/10. I think this is about right. It is summer time, so you are going to get bugs in the room. Also, the toilet sang all night. That is, it was noisy. Other than that, it was a pretty good stay."

"The property was fine, but the photos do not represent how the property actually looks!!!"

"The fridge and microwave in the room we had when first arriving did not work. The front desk attendant was able to move us to another upgraded room at no extra charge. Pool was very clean and breakfast was average for a hotel breakfast. Overall we had a nice stay."