"Room was immaculate, amazing view of the zoo. Fully stocked with tea coffee and hot chocolate and jammy dodgers were a win for my son. Staff are so friendly and helpful… I put a note in my booking comments that this was a surprise from Santa brought by the elf, asked if a note could be put in the room ( did not think it would be read) There was a card from Santa on the bed when we got in the room…Christmas magic "

"First class hotel stayed there many times "

"We were here for a very sad time, but the team of employees here made it bearable by their kindness and professionalism. "

"Staff excellent. Food very good . Our whole party thoroughly enjoyed our stay "

"Clean room, very friendly staff and a great breakfast."

"Checkin was easy. Staff were curteous. Loved the chips in the resaurant. Room was satisfactory. Would stay again."

"Lovely hotel and nicely decorated. Only thing lacking was a fan as it was so hot and windows were open to full capacity. "

"Great staff."