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"The bathroom wasn’t clean at all , there were hair all around , the pool was blurry and with hair."

"Clean Friendly staff"

"The Inn and the innkeepers were lovely. The decor is quirky and elegant at the same time. Every convince is thought of. The fireplace in every room is a fabulous touch. We can’t wait to visit again soon"

"So outdated. The shower pressure, the popcorn ceiling, the yellow walls! 400 a night is a disgrace."

"Yes"

"Grande chambre et propre"

"My daughter and I stayed at Residence Inn while attending the Cardi B concert (4/3/2026) The room (a loft) was more like a small, cute apartment! We loved it! The staff was super friendly and helpful. The best part, the breakfast! They had an awesome selection of breakfast foods, fresh fruit and beverages. If I’m ever in Hartford again, I would 100% stay here again. "

"Great continental breakfast! Clean room and pool! Great stay!!"

"THIS HOTEL IS HORRIBLE. There was ants everywhere, like infested, super dirty and even the fridge was infested. Even the phone to call was infested. Then we switched rooms and it still had ants in fact I had an ant crawl on me and that is disgusting. Shower was dirty, fridge was dirty, even the ice bucket was dirty. And the bed quite frankly had Brown stains on it, both of them. We literally had to clean the place our self just for it to still be dirty!! If I wanted a dirty room and ant infested...

"Todo muy bien pero no vi en donde decía que la piscina esta en remuneración y no la pudimos usar"

"A"

"We leave the room on Sunday, expecting to have clean towels and clean room. That was not the case, we have to go and get clean towels, no fresh water. The mattresses must be more than 10 years old, the pillow horrible. I can’t imagine how did you give this place “excellent “ reviews. We use this hotel many years ago, nothing to do with the states of the beds this time around."

"Room right off the lobby is very noisy."

"great quick stay, easy check in, clean rooms. "

"Yes"

"Great property with plenty of parking. Big lobby with food and drink."

"The bathroom door was not closing while in the shower. We notified staff in which they instructed us to only put towels, and they were unable to switch our rooms as this apparently is a common occurrence. My mother is older and could’ve slipped."

"Clean rooms. Friendly and welcoming "

"The front desk staff member was amazing and the hotel was very nice. "