"Firstly, when booking from expedia, it didn’t show up on their system. Then, when we went there, the front desk lady just said that it is not showing up and asked to wait 1 hour and moved on to the next customer, ignoring us completely. We tried communicating waiting our turns, but she was very less concerned. The agents on expedia were also of no help. Then, we offered to pay and book separately and get refund from expedia. The lady didn’t even bother to show us the room, we had to find on our...

"Shady fees for extending your stay. Be aware if you book through Expedia or try to extend your stay here. The manager complains about losing money on Expedia bookings and tries to recoup it by charging a $15 "early check-in fee" every time you extend your reservation, even if you are staying in the exact same room. If you don't pay the $15 fee, you have to pack up everything and wait outside until 3:00 PM to check back in. Customer service is uncooperative and unkind (wouldn't even accommodate a...