"We were awakened by banging an yelling as well as noisy all night!"

"The hotel was absolutely filthy. The carpet in the room smelled like mold and its outdated. Roaches crawling along the walls throughout the property. My husband stayed for only an hour. Dropped off his stuff in the room, went to lunch, got back, and checked out. The manager, Wendy, insist on charging for one night and stated my husband was smoking in the room. She’s lying and trying to get money out of us. The staff is rude and not even worth asking about the conditions of the room bc they’re...

"Hot tub was amazing after a 20hr drive. Rooms where very clean and comfortable. Staffed was very helpful and very polite. Breakfast was good it’s free nothing to complain about free food. Parking space also free."

"Awesome Breakfast. Nice pool and hot tub. We upgraded our room and essentially had a condo with 2 king beds which my kids loved. Only issue was the pool is supposed to be closed by 9pm and people were swimming in it much later than that which was noisy. Other than that no complaints!"

"Property is in need of renovation. It gives the feel of an old hotel and et entrance smell is not pleasant."

"The hotel was outdated and dirty. Sticky floors, stained bedding and multiple places smelled like urine. The staff did the best they could to help, but the whole place needs a major renovation. At least the staff was nice though."

"Parking was excellent. The breakfast spread was generous and delicious. The staff were all courteous and helpful. Unfortunately, the first thing I saw when I came into the room was a Gatorade bottle behind the chair that had been overlooked by the cleaning staff. : ( I would still use Best Western again."

"They let me check in but upon going to the room there was a person deep cleaning the carpets and the smell was overwhelming of Fabuloso. They didn't have another room for me so I had to get a full refund and I had to go to another hotel."