Find all hotels by Budget Host in Excelsior Springs, MO

"Had a great stay here! The staff was super friendly, from check in to the staff at the casino, everyone had great customer service. The room was super clean and pretty quiet, we didn’t hear our neighbors or anything. I highly recommend staying here and would stay here again!"

"The entrance is very nice... but the terrible rooms are very old. "

"Our stay at Stoney Creek Hotel Kansas City - Independence was unfortunately the worst hotel experience we’ve had. There were extremely large groups of unattended children throughout the property. I’m not referring to a handful, there were easily two dozen pre-teen children running up and down the hallways late at night and occupying the pool area with little to no supervision. After 10 PM, the hallway running and yelling continued. When we politely asked them to stop, they became even louder. The suite above our room had children running, jumping, and moving furniture until nearly 2 AM, making it nearly impossible to sleep. We reported this to the front desk around midnight. The staff member who helped us was very polite and professional, and he did go upstairs to speak with them, but unfortunately the situation was never resolved and the noise continued. I understand hotels can’t make children behave, but there should be enforceable policies for the adults responsible for them. It isn’t fair for other guests — who paid the same rate, to dodge unsupervised children in hallways or feel like they need to watch children in the pool who clearly cannot swim. This is especially disappointing because my family has stayed here several times a year, but after this experience that will likely have to change."

"Pool was so dirty - hair and bugs everywhere! The entire hallway smelled like smoke too. Plus our room had stains everywhere - so gross! Owner made us wait 2 HOURS because he said he could only do the refund that we asked for and then he ended up not showing up and told his employee they could’ve done the refund the whole time! Horrible, horrible, HORRIBLE!!!!"

"Room was clean and comfortable. We stayed three nights and was a little surprised that our room wasn't cleaned. But, we didn't really need maid service. Just surprised. Breakfast was very good each morning. "

"Clean room wonderful customer service great location. "

"Carpet in the room was worn and frayed. Walls had water damage, tv cabinet had water damage. Beds were old. This is not what I expect from a $250 per night hotel."

"It was a great hotel very clean and they take pets and the breakfast was very good"

"clean room the pool area was clean and it also had a room next to the pool room with a pool table "