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Mercure Exeter Southgate Hotel

4.0 star property
Family-friendly hotel with a health club and a sauna

Choose dates to view prices

Located in Exeter's business district, Mercure Exeter Southgate Hotel offers a welcoming retreat for families and travelers. Enjoy a traditional English breakfast, unwind in the sauna, spa tub, or indoor pool. The 24-hour front desk ensures helpful staff are always available.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
The current price is AED 327
AED 393 total
includes taxes & fees
1 Jan - 2 January 2026

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Classic Twin Room, 1 Double Bed

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed (Classic)

In-room safe, desk, blackout drapes, soundproofing

Family Room, 1 Double Bed (Classic)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Classic Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
Southernhay East, Exeter, England, EX1 1QF

What's nearby

  • Exeter's Historic Quayside - 1 min walk - 0.2 km
  • Spacex - 5 min walk - 0.4 km
  • Princesshay - 5 min walk - 0.4 km
  • Exeter Cathedral - 5 min walk - 0.4 km
  • University of Exeter - 16 min walk - 1.4 km

Getting around

  • Exeter Central Station - 10 min walk
  • Birmingham Airport (BHX) - 180 min drive

Restaurants

  • ‪George's Meeting House (Wetherspoon) - ‬3 min walk
  • ‪The Hourglass - ‬5 min walk
  • ‪The White Hart Inn - ‬3 min walk
  • ‪Cosy Club - ‬1 min walk
  • ‪Wagamama - ‬6 min walk

About this property

Mercure Exeter Southgate Hotel

Upscale family-friendly hotel in the business district
Take advantage of dry cleaning/laundry services, a bar, and a health club at Mercure Exeter Southgate Hotel. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Gate House Restaurant, offers lunch, dinner, and kids' meals. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • English breakfast (surcharge), self parking (surcharge), and express check-out
  • A water dispenser, a front-desk safe, and multilingual staff
  • A banquet hall, smoke-free premises, and wedding services
  • Guest reviews say great things about the breakfast, pool, and helpful staff
Room features
All 156 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Highchairs and free extra beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Coffee/tea makers, heating, and portable fans

Similar properties

Interior detail
Exeter Rougemont hotel by Sunday
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
8.0 out of 10, Very Good, 1,003 reviews
The price is AED 271
AED 325 total
includes taxes & fees
21 Dec - 22 Dec
Exeter Rougemont hotel by Sunday

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 16 per night)
  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 16.50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gate House Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Children's games
  • Free rollaway/extra bed
  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 151 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (44 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (40 inches high)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.50 per person
  • Self parking fee: GBP 16.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Exeter Mercure Southgate
Exeter Southgate
Exeter Southgate Hotel
Mercure Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel
Mercure Hotel Exeter
Mercure Southgate
Mercure Southgate Hotel
Southgate Exeter
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Frequently asked questions

Does Mercure Exeter Southgate Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mercure Exeter Southgate Hotel?

As of 15 December 2025, prices found for a 1-night stay for 2 adults at Mercure Exeter Southgate Hotel on 1 January 2026 start from $106.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Exeter Southgate Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 16.00 per night.

What time is check-in at Mercure Exeter Southgate Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Exeter Southgate Hotel?

Check-out is at 11:00 AM.

Where is Mercure Exeter Southgate Hotel located?

This family-friendly Exeter hotel is located in the business district, within a 5-minute walk of City Wall, Princesshay, and Cygnet New Theatre. Barnfield Theatre and Exeter's Historic Quayside are also within 5 minutes. Exeter Central Station is 10 minutes by foot and Exeter (EXS-Exeter St Thomas Train Station) is 12 minutes.

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Mercure Exeter Southgate Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 390 out of 1003 reviews
Rating 8 - Good. 303 out of 1003 reviews
Rating 6 - Okay. 172 out of 1003 reviews
Rating 4 - Poor. 90 out of 1003 reviews
Rating 2 - Terrible. 48 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Alan

Liked: Cleanliness, amenities
The staff were courteous and helpful, the room was clean and tidy, overall the stay was satisfactory.
Stayed 3 nights in Nov 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
The shower drain was blocked causing the water to overflow. Check in was easy and pleasant. We enjoyed our stay.
Stayed 1 night in Oct 2025

8/10 Good

Brian

Liked: Cleanliness
All good
Stayed 2 nights in Dec 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, lovely little gym, room a little tired but perfectly serviceable. Good location.
Stayed 4 nights in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for venturing out into Exeter
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely fuss free comfortable stay

Lovely friendly and helpful staff, comfortable room and good service, coupled to car parking made this our favourite Exeter accommodation.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good friendly hotel ideal situated.

Really friendly staff from the reception to anyone you speak to.
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness
The hotel is a bit tired but the enthusiasm of the staff made all the difference. The breakfast buffet was first class and I enjoyed using the swimming pool .
Stayed 1 night in Aug 2025

4/10 Poor

Rebecca

Liked: Staff & service
Disliked: Property conditions & facilities
The air conditioning was broken, we had to pay £10 per person to use the swimming pool and the jacuzzi was broken. Our pre booked dinner served was not the same as the menu description. A very disappointing stay. Only good thing was the staff were friendly.
Stayed 1 night in Sep 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 3 nights in Jul 2025

8/10 Good

Alice

Liked: Cleanliness, property conditions & facilities
Great location for the city
Stayed 2 nights in Jun 2025

10/10 Excellent

Fraser

Liked: Cleanliness, amenities, property conditions & facilities
Awsome stay, the staff (especially the receptionists!) Were amazing, they went above and beyond to make our stay great!
Stayed 2 nights in May 2025

8/10 Good

Sheena

Liked: Staff & service, room comfort

Fantastic stay

Went for a wedding that was taking place there lovely food and staff.
Stayed 2 nights in May 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities
Lovely 1 night stay great staff and friendly hotel. Needs a lick of paint though
Stayed 1 night in Jul 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous room and service
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

First impressions

The reception area is nice, staff is helpfull.The rooms are clean ,but the overall impression of the rooms is that they need updating.It all looked very tired.
Stayed 1 night in Aug 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a good location and good staff
Stayed 3 nights in Mar 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, relaxing & a few minutes walk from all the shops. Spacious bathroom & really comfortable bed
Stayed 2 nights in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Good VFM spacious Mercure, easy on site parking and terrific bar/dining options, good spa. A hidden gem.
Stayed 1 night in Jul 2025

8/10 Good

Stephen S W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort

Nice and quiet
Quiet location
Stayed 3 nights in Jul 2025

10/10 Excellent

Ofer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 3 nights in Mar 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service

Great location shame about the AC

Good hotel, great location. Car park too small get there early to get a space. AC never seems to work, think each room needs an ac service
Stayed 2 nights in Jul 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort

Good staff.

After my bad experience at my previous hotel the night before the lady on reception was a pleasure and credit to the hotel.
Stayed 1 night in Jul 2025