"The property is outdated. Definitely not a 4-star hotel."

"Stayed here several times before. It is a gilded era mansion with a modern wing of hotel rooms attached. The modern rooms are good except for the barn door bathroom door, no bedside table on one side of the bed, cheap furnishings and flooring showing wear, but we wanted to stay in one of the rooms in the actual mansion this time, even though I expect they are smaller. They checked us in to a modern room without saying anything and when I asked, they said they had an "availability problem."...

"The bed did not come with a bedframe for the course of the stay, so the mattress was on the floor the whole stay. The bathroom did not come with any toiletries or amenities such as hand soap."

"Location was great and the neighbourhood was safe, clean and very accessible."