This upscale eco-certified hotel invites travelers to unwind at the spa with a massage or body treatment. Guests start their day with a full breakfast on the garden terrace and can relax with a book from the hotel's library during downtime.
Located in Falmouth, Merchants Manor is near the beach. National Maritime Museum Cornwall and Falmouth Art Gallery are cultural highlights, and travelers looking to shop may want to visit Discovery Quay and The Old Cider Barn Arts and Crafts Centre. Ready for a night out? Consider Performance Centre and Tolmen Centre. Snorkeling, windsurfing, and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. Visit our Falmouth travel guide
Western Terrace, Falmouth, England, TR11 4QJ
What's nearby
Falmouth University
5 min walk - 0.4 km
Gyllyngvase Beach
10 min walk - 0.8 km
Discovery Quay
12 min walk - 1.1 km
National Maritime Museum Cornwall
14 min walk - 1.2 km
Swanpool Beach
14 min walk - 1.2 km
Getting around
Penmere Station
9 min walk
Newquay (NQY-Newquay Cornwall)
54 min drive
Restaurants
The Packet Station
12 min walk
The Cornish Bank
12 min walk
Touc Inn
12 min walk
Moth And Moon
11 min walk
#45 Coffee Falmouth
11 min walk
About this property
Merchants Manor
Upscale hotel
You can look forward to free full breakfast, a terrace, and a garden at Merchants Manor. Active travelers can enjoy cycling at this hotel. Indulge in a massage and a body treatment at the onsite spa. The on-site British cuisine restaurant, Rastella, offers breakfast, lunch, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
Other perks at this hotel include:
An indoor pool
Free self parking
Bike rentals, a banquet hall, and meeting rooms
Free newspapers, a front-desk safe, and tour/ticket assistance
Room features
All guestrooms at Merchants Manor offer comforts such as 24-hour room service and premium bedding, in addition to amenities like free WiFi and safes.
Other amenities include:
Free tea bags/instant coffee and electric kettles
Rainfall showers, designer toiletries, and hair dryers
Flat-screen TVs with digital channels
Heating, daily housekeeping, and desks
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of GBP 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 50 per night
We have included all charges provided to us by the property.
Optional extras
Pet fee: GBP 12 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 12 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
Merchants Manor
Merchants Manor Falmouth
Merchants Manor Hotel
Merchants Manor Hotel Falmouth
Green Lawns Falmouth
Green Lawns Hotel Falmouth
Merchants Manor Falmouth, Cornwall
Green Lawns Hotel Falmouth
Merchants Manor Falmouth
Merchants Manor Hotel
Merchants Manor Falmouth
Merchants Manor Hotel Falmouth
Frequently asked questions
Does Merchants Manor have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Merchants Manor?
As of 7 March 2026, prices found for a 1-night stay for 2 adults at Merchants Manor on 23 March 2026 start from AED 509, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Merchants Manor pet-friendly?
Yes, dogs are allowed at this property. There's a fee of GBP 12 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is free at this property.
What time is check-in at Merchants Manor?
Check-in start time: 4:00 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.
What time is check-out at Merchants Manor?
Check-out is at 11 AM.
Where is Merchants Manor located?
Situated near the beach, this spa hotel is within a 10-minute walk of Falmouth University and Gyllyngvase Beach. Falmouth Aquarium and Swanpool Beach are also within 15 minutes. Penmere Station is 9 minutes by foot and Falmouth Town Station is 12 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Merchants Manor Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.6
Location
9.0
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 62 out of 123 reviews
10 - Excellent
62
Rating 8 - Good. 40 out of 123 reviews
8 - Good
40
Rating 6 - Okay. 13 out of 123 reviews
6 - Okay
13
Rating 4 - Poor. 3 out of 123 reviews
4 - Poor
3
Rating 2 - Terrible. 5 out of 123 reviews
2 - Terrible
5
Reviews
8/10 Good
Ruth
12 January 2026
Liked: Cleanliness, staff & service, amenities
Lovely spacious room and comfortable bed. Helpful staff. Good breakfast.
Ruth
Stayed 1 night in Jan 2026
10/10 Excellent
Vivienne
4 November 2025
Liked: Cleanliness, staff & service, amenities
All of the staff were extremely helpful and welcoming. They have created a wonderful atmosphere from the moment you walk in. The place was clean and comfortable. And the gift as you leave was a wonderful touch.
We had a lovely stay and everything up to standard. The room was very spacious and clean and the staff is very well trained.
Antoinette
Stayed 2 nights in Jun 2025
6/10 Okay
Michael
27 August 2025
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff were all superb. The public spaces were very good, and the pool was excellent. However the rooms need attention, and the lack of a proper evening meal was disappointing.
Lovely and very professionally & efficiently run hotel. Loved the cozy atmosphere in the bar, special mention to Maja for her friendliness.
Really enjoyed having a decent sized swimming pool and being able to have a swim before breakfast.
Our only - slight - gripe was breakfast in that we had to point out to the breakfast waiting staff that the bread had run out 20 minutes ago - they hadn't noticed - but this was rectified immediately. The breakfast service was also quite slow and the coffee was cold.
But, all in all a fabulous stay and I've already recommended the hotel to a friend who's planning on going to Falmouth.
Lovely clean hotel. Our room was large and extremely clean and comfortable. Couldn't fault the service given from the staff and the breakfast was delicious.
We loved this hotel, it was wonderfully clean and beautifully decorated. A nice relaxing vide around the whole place. All the staff we met were polite and professional. A nice pool. No air con in room but that was expected so no problem. A couple things that could be improved.. no restaurant menu, just small plates so no option to eat in. Breakfast was good. There is no info card in room so wasn’t sure of meal times, pool times etc. checkout was done on a pc which lacks a personal goodbye touch but get it’s a modern thing. In the bathroom there is 1 hand wash so you transfer it from shower to sink and back again, no big deal but put a small soap in sink. About a 12 min walk to town or beach. Would happily stay here again next time
Free parking outside the hotel (a bonus), greeted on entry and helped with check in.
Rooms were adequate with ensuite bathroom.
Breakfast was a little different: limited cereal option but different bread options for toast. A new one to me was the set menu for cooked breakfast- made to order. Also a choice of teas and coffee.
Swimming pool and steam room downstairs as well.
A quiet location, a short distance from the shopping areas on each side. 10-15 minute walk or drive it in less.
Another feature was book a taxi at the touch of a button.
Finally couldn't fault the staff for their excellent customer service.
I would recommend this hotel - mainly for couples and friends. Although I would stay here again myself.
We loved our stay in the hotel. The proximity to two train stations and to all the restaurants on High Street made it an ideal location. The breakfast and evenings at the bar were really comfortable and generous, the staff was perfect. DIY check in and check out, though less than appealing, is the way most hotels are working these days.
Only qualm is love the self check-in but received zero literature on the hotel amenities, how it all works etc. that was the only thing missing. An amazing hotel none the less!