"Outstanding hotel! Right next to the Porta Nuova station, which often means a run-down neighbourhood, but except for a few harmless beggars sleeping under the porticoes the surroundings were fine as well as handy for taxis or walking through the elegant city. Well air-conditioned (during the worst heatwave ever), spatious guestroom with large bathroom, splendid high-ceilinged spaces for the Lobby and Breakfast Room, a nice roof bar/bistro with an open terrace where we enjoyed a thunderstorm without getting wet. Sumptuous breakfast buffet with the option to order fresh-squeezed juice, omelettes etc. at no extra charge. Staff very helpful, fluent in English, prompt to print out documents as needed and bring extra pillows, And they even extended our checkout time so we could use the room up to when our evening flight departed."