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Room Eleven

Guesthouse in Florence, steps from Piazza del Duomo

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Room Eleven provides a quiet sanctuary in central Florence where travelers can recharge between explorations. The Historic Center and Downtown attractions are just a short walk away, and guests can plan their next day's adventures using the in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Free WiFi

Room options

View all photos for Basic Room

Basic Room | Free WiFi

Basic Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Smart TV
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
Digital channels
  • 10 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room

Double Room | Free WiFi

Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Smart TV
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
Digital channels
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Free WiFi

Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
Digital channels
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Free WiFi

Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Smart TV
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
Digital channels
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
11 Via Folco Portinari, Florence, FI, 50122

What's nearby

  • Piazza del Duomo - 3 min walk - 0.3 km
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.5 km
  • Piazza della Signoria - 5 min walk - 0.5 km
  • Uffizi Gallery - 8 min walk - 0.7 km
  • Ponte Vecchio - 8 min walk - 0.7 km

Getting around

  • San Marco University Tram Stop - 9 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 14 min walk
  • Florence Airport, Peretola (FLR) - 40 min drive

Restaurants

  • ‪Reverse - ‬5 min walk
  • ‪Le Botteghe di Donatello - ‬3 min walk
  • ‪Caffe Bistrot Florere - ‬1 min walk
  • ‪Rooster Cafe Firenze - ‬2 min walk
  • ‪Panini Toscani - ‬2 min walk

About this property

Room Eleven

Guesthouse near Cathedral of Santa Maria del Fiore
A short walk from Uffizi Gallery and Ponte Vecchio, Room Eleven has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
  • Smoke-free premises
Room features
All guestrooms at Room Eleven have comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Rainfall showers, bidets, and hair dryers
  • 50-inch Smart TVs with digital channels
  • Heating and limited housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Virtual front desk

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in fee: EUR 30 for check-in between 6:00 PM and 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: EUR 30 for check-in between 6:00 PM and 11:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number IT048017B4Z9Y36AA5

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Room Eleven Florence
Room Eleven Guesthouse
Room Eleven Guesthouse Florence

Frequently asked questions

Is Room Eleven pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Room Eleven?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available from 6:00 PM– 11:00 PM for a fee of EUR 30.

What time is check-out at Room Eleven?

Check-out is at 10:30 AM.

Where is Room Eleven located?

Located in Historic Centre of Florence, this guesthouse is within a 5-minute walk of Piazza del Duomo and Cathedral of Santa Maria del Fiore. Piazza della Signoria and Palazzo Vecchio are also within 10 minutes. San Marco University Tram Stop is 9 minutes by foot and Unità Tram Stop is 11 minutes.

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Room Eleven Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 45 reviews
Rating 8 - Good. 9 out of 45 reviews
Rating 6 - Okay. 9 out of 45 reviews
Rating 4 - Poor. 6 out of 45 reviews
Rating 2 - Terrible. 2 out of 45 reviews

8.4/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Liked: Cleanliness
Great room and perfect location
Stayed 1 night in Oct 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room, close to main attractions.
Stayed 2 nights in Sep 2025

6/10 Okay

Lynne

Liked: Property conditions & facilities
Clean and close to sites
Stayed 4 nights in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, self check in, nice room. Would go back!
Stayed 1 night in Jul 2025

8/10 Good

Jennan

Liked: Cleanliness
Room was clean and good and the location was great but note that if you check in after 6pm they charge you 30 euros and you then have to pick up the key in one building and walk to the other with your suitcases.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable, close to Duomo, staff communicated well
Stayed 1 night in May 2025

8/10 Good

Erynn

Liked: Cleanliness, property conditions & facilities
This location is a SELF CHECK IN (alot like an Airbnb) so there is no staff to rate. The room was clean, although the shower could have used a deeper cleaning. Overall, the room was exactly what we needed - a place to sleep. There are no exceptional views, and the private courtyard wasn't particularly private - you are overlooked by balconies above. The location was great and very close to the Duomo and other points of interest. Great for those on a tight budget and needing a conveniently located place to stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in May 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and location
Stayed 1 night in May 2024

8/10 Good

Donna

Liked: Cleanliness, property conditions & facilities
Convenient to the Duomo, marketplace and dining. Plus, it's walkable to the train station
Stayed 2 nights in Apr 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Before arrival we’d received an email with information regarding entry into the building and our room which is excellent. We used our phone to navigate and had photos sent which helped identify the door/building. However, we mainly used a paper map which we found more accurate. It’s so very near the Piazza Duomo, many good restaurants.
Stayed 3 nights in Apr 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for when you want to spend more time outside the hotel and have somewhere clean and comfortable to sleep at night. Wonderful proximity to the Duomo and other glorious sights.
Stayed 1 night in Jul 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained, clean and we felt very safe. We had air conditioning and it was quiet and the bed comfortable. The location is within 5 minute walk of Santa Maria Cathedral, and 15 minutes to Ponte Vecchio or 15 minutes to Uffizi Gallery, or 20 minutes to train station. Taxis were not easily obtained, so be prepared to walk most places. .
Stayed 3 nights in Sep 2024

8/10 Good

Seyda

Liked: Cleanliness, property conditions & facilities, room comfort
The location is very nice. Hotel Information good. Room is very clean. Checkin last time is very early. There is no wifi in hotel.
Stayed 1 night in Oct 2023

6/10 Okay

Jenny

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Check in was very stressful. You don’t get instructions until last minute and it required you to call the property every time you enter. The bed is very uncomfortable with only one thin pillow and thin blanket. I asked for another but was never provided one. The location is very central and convenient.
Stayed 5 nights in Mar 2025

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
The room was definitely fine for a solo traveler. The building is a little difficult to get in and out of, especially since there wasn't a light on the stairwell and it was hard to find the keyhole on the door. Other than that is was great
Stayed 2 nights in Sep 2024

8/10 Good

Umut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room Eleven is located in old town, easy to get there but instructions to get into the building / room is a little bit tricky. There is no reception and also no room service so it could be problematic if you stay more than 2-3 days. The hair dryer was not working, l messaged them through hotels.com and the maintenance guy supplied me another hair dryer in couple of hours.
Stayed 2 nights in Oct 2024

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
Clean and neat. But no hand soap; no blanket, no glasses, no shampoo. Soap in shower too high to use without stretching. Clothes hangers seemed too high too.
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
The whole check-in process is horrible. The online self check-in website didn't work, they have very very limited working hours so there's no one even there to help you! The room wasn't ready when I got there. I entered the room and it was dirty from the previous guest. I had to wait for them to clean it up. The location is good and very central.
Stayed 2 nights in Aug 2024

6/10 Okay

Paulina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed was a single bed but on the bigger size which was nice however I am not used to not having a duvet - they only provide one thin sheet… Wi-Fi and A/C were great. The room seemed clean at first but the moment I sat down on the bed, I have noticed some spillage next to the table, then I realised the sheets had stains as well as the bath sheet… The bathroom sink and toilet were clean but the shower had streaks of water on the walls and door… floor had several dark hair strands that were not mine as I am light blonde. It’s a shame cause other than that, it would have been an excellent place to stay but unfortunately it’s a big issue and I felt very uncomfortable staying here.
Stayed 2 nights in Jul 2023

6/10 Okay

André

Liked: Cleanliness, amenities
Accommodatie is goed tot redelijk. Het personeel is vriendelijk en behulpzaam. Groot gebrek is dat het hotel GEEN balie heeft en dat je vanaf het kantoortje 15 tot 30 minuten moet zoeken en lopen om het hotel maar te vinden. De airco was een verademing in 40 graden Florende. Het is GEEN hotel voor in principe 55+.
Room Eleven is om de hoek!
Het baptisterium
De Uffizi. Bestel kaarten online!
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi boa, a cama é confortável e o quarto é bem gostoso. Só senti falta de um frigobar, porque no verão europeu, a única coisa que você quer é uma água geladinha.
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar muy comodo y agrdable, super ubicado justo detrás del duomo, la zona tranquila y bonito, si vuelvo a florencia me volveria a hospedar ahi
Stayed 1 night in Mar 2025

2/10 Terrible

Nury

Disliked: Cleanliness, staff & service, property conditions & facilities
No tuve la clave correcta para ingresar a la habitación. El personal con el que por accidente me topé, fue grosera y poco amable. Es muy difícil el ingreso el primer día a la propiedad. No lo recomiendo.
Stayed 1 night in Jul 2024

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Localização, conforto e limpeza

Próximo ao duomo (5 min a pé), carrefour a 150m, rua tranquila. Sobre o quarto? Perfeito. Cama confortável, banheiro grande, quarto espaçoso, LIMPO, seguro. Eu voltaria mil vezes para lá. Vale cara centavo.
Stayed 3 nights in Oct 2024