"Nothing was clean. There was no prior showing that the pool would be down or renovation was going on. How do we know that traveling via air and for a vacation we would not have booked this location. The TV did not work. There was hair literally everywhere. The floors had crumbs all over it absolutely disgusting by the way. There were no safety measurements made prior to us entering the room like making sure sister rooms were locked or those doors were locked. In the middle of the night, someone...

"I had a lovely stay, the STAFF are extremely nice and helpful. However I had a hard time saying goodbye to my beautiful friends, Maribel, Adela, Agustin, Jose and David at restaurant/bar. They are incredibly amazing! My expectations were exceeded. Wishing that every hotel I go. I can feel like home as they made me feel! Many thanks you guys! You all are super stars!! 🤗"