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Top Fránquez Hotel Reviews

Aquarius Vacation Club at Dorado del Mar

Aquarius Vacation Club at Dorado del Mar

4/10 Poor
"This property has unfortunately gone downhill. I’ve been coming here for many years and have slowly seen the property deteriorate. Management does not seem to care and it’s trickling down to the staff. I attempted to speak to a supervisor but was told they were in a meeting all day, three days in a row, really? Upon check in, I had only two towels in my room for three adults. No hand towels, no wash cloth, a shower where the door didn’t close with water escaping onto the floor. A toilet that was leaking, onto the floor and no one who cared enough to get it corrected, so obvious they’re understaffed. Oh, did I mention no sheets or pillows for the guest sleeping on the sofa bed? Again, no management available to assist in correcting these issues. After many years, sadly this will be our last time in this hotel. I would NEVER recommend this hotel to anyone. If I could’ve gotten an earlier flight to escape this pathetic hotel, I certainly would’ve left."
judy 3-night trip
Posted 3 hours ago
Aquarius Vacation Club at Dorado del Mar

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