Aparthotel

Pier House Accommodation

Property class: 3

Choose dates to view prices

Located close to Se Cathedral and Avenida do Mar, Pier House Accommodation has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Studio

A hotel room with a bed, bedside tables, a chair, a small table, and a lamp.

Comfort Studio

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Comfort Double Room

A hotel room with a bed, bedside tables, a round table, and a chair.

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Comfort Studio Suite

A compact hotel room with a kitchenette, a bed, a TV, and a small bathroom.

Comfort Studio Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Comfort Studio, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Funchal, Pier House Accommodation is in the city center. Funchal Sacred Art Museum and Museu da Madeira Wine Company are cultural highlights, and travelers looking to shop may want to visit Avenida do Mar. Se Cathedral and Praca do Municipio are two other places to visit that come recommended. Visit our Funchal travel guide
View more Aparthotels in Funchal
Map
R. Dos Murcas 4, Funchal, Madeira, 9000-058

What's nearby

  • A historic fountain with a large basin in the center, surrounded by a cobblestone plaza. In the background, there is a white building with a tower and arched windows.
    Praca do Municipio
    2 min walk - 0.2 km
  • A wall of lights, a fire hydrant, and a planter with plants.
    Avenida do Mar
    2 min walk - 0.2 km
  • Se Cathedral
    2 min walk - 0.2 km
  • Funchal Tourist Office
    2 min walk - 0.2 km
  • Funchal Marina
    2 min walk - 0.2 km

Getting around

  • Cristiano Ronaldo Airport (FNC)
    20 min drive

Restaurants

  • McDonald's
    2 min walk
  • Penha D'aguia,
    2 min walk
  • Pizza Hut
    2 min walk
  • Golden Gate Café
    1 min walk
  • Café Indiana
    2 min walk

About this property

Pier House Accommodation

  • Aparthotel near Se Cathedral
  • Located close to Avenida do Mar and Funchal Tourist Office, Pier House Accommodation has plenty to offer. Stay connected with free in-room WiFi.
  • Other perks include:
  • ATM/banking services and smoke-free premises
  • Room features
  • All guestrooms at Pier House Accommodation boast comforts such as air conditioning, as well as amenities like free WiFi and sound-insulated walls.
  • More amenities include:
    • Bathrooms with showers and hair dryers
    • 55-inch flat-screen TVs with cable channels
    • Wardrobes/closets, microwaves, and stovetops

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Hardwood flooring in room
  • No elevator
  • Smoking not allowed

Services and conveniences

  • ATM
  • Weekly housekeeping

Location highlights

  • In an entertainment district
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 5 units
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items
Turn off the lights, lock the doors, and return the keys

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Property Registration Number 46073/AL

We should mention

This property does not have elevators

Frequently asked questions

Is Pier House Accommodation pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Pier House Accommodation?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Pier House Accommodation?

Check-out is at 11:30 AM.

Where is Pier House Accommodation located?

Located in the heart of Funchal, this aparthotel is steps from Se Cathedral, Avenida do Mar, and Praça do Povo. Funchal Tourist Office and Museu da Madeira Wine Company are just steps away.

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Reviews

Pier House Accommodation Reviews

8.4

Very Good

9.2

Cleanliness

8.4

Amenities

9.4

Property conditions & facilities
Rating 10 - Excellent. 21 out of 38 reviews
Rating 8 - Good. 9 out of 38 reviews
Rating 6 - Okay. 5 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 3 out of 38 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing location, friendly and quick check in. The room was perfect.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Perfect location, so close to the sea front, right in the old town, everything is walkable and pretty! Accommodation is clean and the rooms are pretty.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location, good rooms and service!
Stayed 4 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Great location

Great location in town waking distance to restaurants and right down town. Easy walk to the water and marina. We were there for Carnival and it was a perfect location. If you are looking for a quiet location- there might be a better option. It was perfect for what we were looking for.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay in the middle of town, very clean and nice rooms with little touches like welcome chocolates. Next to amazing restaurants and cafes. Loved our stay overall, and would stay again, but be aware it’s above a nightclub that goes til past 4am on weekend. Bring ear plugs. Also, don’t expect host to reply to or remember messages via Expedia chat - get their number (different than the one posted) and call them directly to confirm things like parking and arrival time.
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
Pier house is not a hotel, guest house maybe? Positives Location, close to everything spacious rooms and nice decor, better then the photos Negatives The room ceiling vibrates when someone walks upstairs, even the top light moves, can be annoying when you want to sleep They require a deposit?! Nobody does this anymore, most hotels just scan your card Tv most channels don’t work Reception is not open as per the hours shown and they close for lunch Texted asking if we could leave the bags, was told yes, and when we got there they were closed for lunch break. Never heard of a hotel closing for lunch! They could have mentioned that !!!! So last day was a bit of a waste of time because couldn’t trust them to leave the bags and reception being open.
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I want to thank Teresa and Andre for providing such wonderful service. There are no words to express my gratitude for their help outside of their working hours. My flight to Madeira was extremely delayed, and I arrived on the island at 4 a.m. Teresa stayed in touch with me and ensured Andre was ready to pick me up whenever I needed. Andre picked me up at the airport, safely delivered me to the hotel, checked me in, and helped me find my room. Additionally, my return flight was canceled, and I called Teresa at midnight, hoping to find an available room, and she answered! This was especially surprising, considering her working day ends at 6 p.m.! She picked up the phone, arranged for an apartment, and asked Andre to pick me up. The airport was packed with people who couldn’t find available rooms, and there were no taxis. Yet, I received luxury service by calling the right person in the middle of the night. They picked me up from the airport, settled me into the apartment, and didn’t take any money upfront! They simply said, “You can send a wire later.” I had a 35-hour flight delay. I was so exhausted and upset, and those two people were a blessing amidst all that disaster. Thank you so, so much again!
Stayed 3 nights in Aug 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Room comfort, communication

No sleep because of nightclub, poor communication

Clean rooms, comfortable bed, convenient location within Funchal. But the positives are lost on the poor customer service and complete lack of sleep. I could not sleep at all for four nights. The hotel is directly above a bar/night club that played pounding music until 4am one night, 2am other nights, including Sunday and Monday nights. It was impossible to sleep. The bedroom vibrated from the music bass. The hotel does not own the club so they have no control, but it’s the same building and can be heard and felt clearly. You will not sleep if you stay here. Poor customer service. To begin, the booking confirmation stated there was no front desk and to contact the property to make check-in arrangements. I tried to contact multiple times, they did not reply to messages. I eventually managed to get a response on the phone on the day of our arrival when the only instructions given were “call us when you arrive at the property”. When we arrived that evening, the person who answered the phone was unhappy and rude, telling us that he had needed to leave the supermarket to check us in – not at all welcoming to hotel guests. There was a huge deposit to pay each to "protect the hotel against damage". This was far too excessive, particularly as we had already paid for our stay in advance. After we left, one of the deposits had a deduction with no explanation. The hotel claim this is due to exchange rate, yet the other was refunded in full so it cannot be.
Stayed 4 nights in Sep 2024
Verified review

6/10 Okay

Liked: Check-in, communication
Disliked: Cleanliness
Front desk and cleaning staff were good to deal with and they did give us a welcome gift, which was nice, but the suite itself was a bit dirty when we arrived (stains on the carpet, dirt on the carpet, glassware looked dirty, stains on the bedding, etc.) — at least aesthetically— and the locations is quite loud. The locals festivities and World Cup fan zone watch events on the corner kept us up until the early AM so definitely bring earplugs or don’t come here at all if you can’t sleep with earplugs.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Very centric, very good rooms... the beds could be a bit more comfortable but its still good...
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I had an incredible stay at Pier House during my recent trip to Funchal. I actually ended up staying here three times over the course of the trip, which says it all. Andre was an excellent host — genuinely kind, welcoming, and always helpful. He really made the experience feel personal and comfortable. The rooms were fantastic — spotless, beautifully maintained, and incredibly comfortable. I had some of the best nights’ sleep here, which is exactly what you want after long days exploring and hiking. The location is unbeatable. You’re right in the heart of Funchal, yet it’s not loud or overwhelming. Everything is on your doorstep — the pier, the old town, the cathedral, shops, restaurants — you simply couldn’t ask for better. I honestly cannot recommend Pier House highly enough. I’ll absolutely be staying here again when I return to Madeira for more hiking.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a lovely central Funchal location close to everything. It is perfect for exploring the main town and port area.
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great value for money

Perfect location, very clean room, comfortable bed and pillows! The only thing missing was some sort of a mosquito screen on the windows - every time I opened them to get some fresh air, tiny flies from the nearby trees invaded my room.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
In the center of Funchal. Make sure to let them know your arrival time so they can be there to coordinate checkin. Amazing value right in the heart of the city. Would recommend to anyone visiting
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Pier

People were very nice. Place was clean. Can hear outside noise but that’s everywhere in Madeira
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I recently stayed three nights at Pier House, and loved it. The location was excellent, just a block from the center and the waterfront. The room was pleasant and spacious. The concierge, Andre, could not have been more friendly or helpful in providing airport transfer, car rental, and advice. He helped me squeeze the most out of my too-short time in Madeira. Thank you Andre!
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

City Centre Gem

Pier House far exceeded our expectations. We spent 3 nights here because the hotel we wanted were fully booked. Pier House proved to be an excellent alternative- comfortable, clean and welcoming. We received a very warm and helpful welcome- staff did everything they possibly they could - including giving us a lift to collect our luggage from nearby hotel. The room was immaculate, modern with all the comforts of a modern hotel. We even had a scrumptious breakfast hamper delivered to our room each day. I feared the room might be a little noisy with it being a city centre, and I mean centre location, but it was actually ok. Yes there was a little street noise, but nothing significant. (I live in the middle of nowhere, with no noise and our stop was over New Year and there were still party goers returning at 9am) We slept fine. Would I return- yes, absolutely. If you are looking for reasonably priced accommodation in the very centre- best location for getting out and about during the day and night, then you really can’t go wrong here. Oh, and we had a lovely view too.
Stayed 3 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Très bon séjour, très bien placé, en plein centre avec tous les restaurants à proximité, un centre commercial à proximité avec un super marché, personnel très accueillant, une station de taxi à quelques pas. Tout a été parfait.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Notre Hôte André ainsi que le personnel ont été incroyables, vraiment. Je les remercie pour ce beau séjour et je recommande. Nous avons testé plusieurs chambres lors de notre périple et vraiment la literie est confortable, la chambre est propre, et la Guest est très très bien placée.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Unterkunft war in Summe ordentlich, auch in Bezug auf Ausstattung (AC, kleine Geschenke etc.). Leider waren die Fenster nicht wirklich schallgedämmt, sodass die nahe Bar/Disko mit ihrer Musik/Gästen vor der Tür uns den Schlaf geraubt haben.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hôtel très bien situé à proximité immédiate des centres d’intérêts, bars, restaurants, à quelques pas des arrêts de bus pour l’aéroport et autres destinations. Calme, propre. Seul bémol, l’ascenseur est très capricieux et fonctionne relativement peu souvent.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Chambre propre dans le centre de funchal
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Profissionalismo e simpatia

Simpatia, boa localização, design agradável. A voltar.
Stayed 8 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Mitten im Zentrum
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Très bel hôtel calme Tout peut ce faire à pied accès bus à proximité si nécessaire A recommander les yeux fermes
Stayed 3 nights in Sep 2023