Entire cabin

5 Bedroom Theater Room Cabin with Amazing Views

Family-friendly cabin with a water park and a hot tub

Photo gallery for 5 Bedroom Theater Room Cabin with Amazing Views

TV, DVD player
Outdoor spa tub
5 bedrooms, iron/ironing board, internet, bed sheets
Fridge, microwave, oven, stovetop
Dining
Located near Downtown Gatlinburg, this luxury cabin offers a secluded retreat with amazing views of the Smoky Mountains. Unwind in the hot tub or game room, enjoy a movie night in the home theater, and savor quality time with family and friends on covered decks.

Reviews

8.8 out of 10
Excellent

Entire cabin

5 bedrooms6 bathroomsSleeps 16325 sq m

Popular amenities

  • Dryer
  • Hot Tub
  • Parking available
  • Washer
  • Barbecue grill
  • Kitchen

Add dates for prices

About this property

Entire place

You'll have the entire cabin to yourself and will only share it with other guests in your party.

5 Bedroom Theater Room Cabin with Amazing Views

*** This cabin is located approximately 10 minutes from Elk Springs Resort and just 15 minutes from Downtown Gatlinburg. Easy to get to, convenient and yet secluded.

Your group will enjoy the many features offered in this luxury 5 bedroom cabin including hot tub, game room, home theater with 9 foot theater screen and surround sound, 5 bedrooms, 5 and 1/2 baths, a gourmet kitchen, covered decks with amazing views.

Relax in the great room or gather in the kitchen with your friends and family where you'll enjoy amazing views of the smoky mountains. many travel to the mountains but just can't find a cabin with views. You'll have both seclusion and views as well as a convenient location just 15 minutes from downtown.

Bedroom Configurations:
Main Level - Bedroom 1: King Bed-2
Upper Level - Bedroom 2: King Bed-2
Upper Level - Bedroom 3: King Bed-2
Upper Level - Sitting Area: Queen Sleeper-2
Lower Level - Bedroom 4: King Bed-2
Lower Level - Bunk Room: Queen Bunk-4
Lower Level - Bunk Room: Single Bunk-2

*** This Property is Located 10 Minutes from The Main Elk Springs Resort Property in the Pinnacle Vista / Cobbly Nobb area ***

Incredible Mountain Views
4 King Beds
1 Full Bunk
1 Queen over Queen Bunk
2 Sleeper Sofas
Max Occupancy of 16 Guests
Outdoor Firepit
Hot Tub
CD Player/Stereo
Home Theater with 9 Foot Screen
Pool Table
Foosball Table
Computer
Satellite TV
Gas Grill
Covered Decks with Rockers and Porch Swing
Free WIFI
Fully Equipped Kitchen
Washer Dryer

Free WIFI, a washer / dryer, iron and ironing board, and paved parking are included for your convenience. All linens and towels are provided as well as a starter supply of paper towels, toilet paper, soaps and detergents.

Host requires the guest to sign a rental management agreement prior to allowing access to the unit. The agreement details our cancellation policy, terms and conditions. Must be 21 or older to reserve a cabin and person booking must be staying in the cabin.

We provide a starter supply of paper products, detergents and soaps and coffee filters. We do not supply shampoo, conditioner, body wash and there are no pantry items, spices, salt & pepper or coffee included - guests should bring these items.

This cabin is professionally managed by Elk Springs Resort Cabin Rentals in Gatlinburg, TN. We provide concierge service as well as dispatched maintenance and housekeeping should you need assistance during your stay. Feel free to check here for details -or- all our listings at Elk Springs Resort cabin rentals.

Property amenities

Ski

  • Close to skiing

Pool/Spa

  • Hot tub

Internet

  • Available in the cabin: Internet access

Parking and transportation

  • Parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • 5 bedrooms
  • Bedsheets provided
  • Sofa bed

Bathroom

  • 5.5 bathrooms
  • Bathtub or shower
  • Jetted bathtub
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • DVD player
  • Games
  • TV with cable/satellite channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Firepit

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Iron/ironing board
  • Phone

Location highlights

  • In the mountains
  • Near a hospital
  • Near an outlet shopping mall

Things to do

  • Arcade/game room
  • Golf
  • Water park
  • Birdwatching nearby
  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain biking nearby
  • Rafting nearby
  • Spelunking nearby
  • Theme park nearby
  • Water tubing nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher
  • Deadbolt lock

General

  • Unit size: 3,500 square feet

Similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions

Pets

Pets not allowed

Children and extra beds

Children are welcome

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and a deadbolt lock
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation

Property is also known as

5 Bedroom Theater Room Cabin Amazing Views Property Gatlinburg
5 Bedroom Theater Room Cabin With Amazing Views Cabin
5 Bedroom Theater Room Cabin With Amazing Views Cabin
5 Bedroom Theater Room Cabin With Amazing Views Gatlinburg
5 Bedroom Theater Room Cabin With Amazing Views Cabin Gatlinburg
5 Bedroom Theater Room Cabin Amazing Views Gatlinburg
5 Bedroom Theater Room Cabin With Amazing Views Cabin Gatlinburg
5 Bedroom Theater Room Cabin With Amazing Views Gatlinburg
5 Bedroom Theater Room Cabin With Amazing Views Gatlinburg
5 Bedroom Theater Room Cabin Amazing Views
5 Bedroom Theater Room Cabin Amazing Views Property
1353-97739

About the neighborhood

Map
Gatlinburg, Tennessee

What's nearby

  • Bent Creek Golf Club - 3 min drive - 2.7 km
  • Little Pigeon River - 6 min drive - 4.3 km
  • Wild Bear Falls Indoor Water Park - 18 min drive - 20.9 km
  • Ripley's Aquarium of the Smokies - 18 min drive - 20.2 km
  • Anakeesta - 18 min drive - 20.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 78 min drive

Restaurants

  • ‪Trish's Mountain Diner - ‬4 min drive
  • ‪El Pollo Loco - ‬19 min drive
  • ‪Split Rail Eats - ‬14 min drive
  • ‪Cobbly Nob Cafe & Pizza - ‬4 min drive
  • ‪Crystelle Creek Grill - ‬12 min drive

Frequently asked questions

Is 5 Bedroom Theater Room Cabin with Amazing Views pet-friendly?

No, pets are not allowed at this property.

What time is check-in at 5 Bedroom Theater Room Cabin with Amazing Views?

Check-in begins at 3:00 PM.

What time is check-out at 5 Bedroom Theater Room Cabin with Amazing Views?

Check-out is at 10:00 AM.

Where is 5 Bedroom Theater Room Cabin with Amazing Views located?

This family-friendly Gatlinburg cabin is located in the mountains, within 3 mi (5 km) of Bent Creek Golf Club and Little Pigeon River. Mills Park and Morning Mist Village are also within 9 mi (15 km).

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Reviews

5 Bedroom Theater Room Cabin with Amazing Views Reviews

8.8

Excellent

7.8

Cleanliness

9.8

Location
Rating 10 - Excellent. 91 out of 155 reviews
Rating 8 - Good. 40 out of 155 reviews
Rating 6 - Okay. 19 out of 155 reviews
Rating 4 - Poor. 4 out of 155 reviews
Rating 2 - Terrible. 1 out of 155 reviews

Reviews

This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Margaret T.

Wonderful Family Vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Family of 9 adults and 4 children all under the age of 5. Plenty of room for all of us. The location was perfect and the view was everything I hoped for. It was less than a 30 minute drive to all of the attractions in town. However, the cabin feels like you are the only ones on the mountain. We saw several black bears around the cabin, we didn't bother them and they didn't bother us.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Morgan H.

June family vacation

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was great the view was beautiful and had enough space for everyone. The grill was out of propane though and we had some issues with a few of the toilets. Also we could never figure out where the thermostat was for the bottom floor so it was really cold down there. We couldn't get the projector to stay on or the ice machine. But overall everyone had a great time we made smores and hot dogs on fire pit.
This review comes from a trusted partner site and has not been verified.

4/10 Poor

RANJIT Y.

Not so satisfied

Rating Details: The property manager was very helpful. The vacation rental was very dirty. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The cabin is big enough but not clean. The lights in the kitchen and dinning area are very dusty and the bedsheets and comforters on every bedroom looks very old and not tidy.
This review comes from a trusted partner site and has not been verified.

8/10 Good

Daniel B., Biloxi

Beautiful Review

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Nice location just out of town but close to everything you need.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Deborah E.

Fun in the mountains!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a group of 10. Had a blast. Chalet needs a little tender loving care but we still had a blast. Warning bears come though after dark so keep eyes open! Will book again!Thanks again for an awesome vacation!DebbieKY
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Alan K.

Beautiful location and a great place for a family vacation!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved staying at this cabin up in the hills. It was close to area attractions, but was very quiet and the views were incredible. The cabin is well-equipped with everything you need.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Amanda S.

Bears

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved the cabin and views. Spacious, comfortable and private. We also saw bears on a daily basis which was nice.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

A guest from NA, NOTAVAIL

Amazing stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This cabin was the perfect distance from neighbors, town & everything you need! Cabin was very clean. There were enough towels & dishes for everyone. We would definitely stay again.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Christina S., Ft. Lauderdale, FL

Mountain Magic

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a terrific time- house beautifully built, the hot tub was great and the kitchen had all of the utensils we needed to prepare a full Thanksgiving dinner! Close to area fun and the views were spectacular! Highly recommend!
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

A guest from Dover, FL

Amazing Views

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We were looking for a cabin with a view and this house provided the best views of the Smokey Mountains from dawn to dusk. The house setup was perfect for us with the living space on the middle floor and plenty of room for everyone on each floor. Location was great as well, not too far out of downtown Gatlinburg.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Zachary G.

Gatlin Family Gatlinburg Vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our stay at heavenly heights at the elk spring resorts was amazing. Our family traveled from 4 different parts of Texas to the resort. A peaceful stay, both close enough to the surrounding towns yet far away from the noise. We left and already started planning out next trip. We will definitely use elk spring resorts again!
This review comes from a trusted partner site and has not been verified.

8/10 Good

Elise H.

Family Vacation at Heavenly Heights Gatlinburg

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall our experience with Elk Springs resorts and staying at Heavenly Heights was great. The only problems we had were that the washing machine didn’t work properly and the gas grill ran out of gas about 10 mins into lighting it. A bear wondered up to the property while we were there, so that was super cool to see!
This review was submitted before 2018 and has not been verified.

6/10 Okay

Stacey Y.

Spring Break

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Enjoyed our stay. Really disappointed that I was mislead about there being a theater room. I even asked the customer service person and they said it was. There is no theater room on this property!
This review comes from a trusted partner site and has not been verified.

8/10 Good

Kevin S.

Perfect for a large family getaway

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall, we loved the cabin and it accommodated our large group very well. The cabin was in good order, but you can tell it has had a lot of stays and is beginning to show a little wear. Wifi was very slow, so if you're planning on doing some work while on vacation, just go enjoy the scenery instead. We didn't use the gas grill, but the grill (as well as the deck) could use a serious cleaning. Would we stay here again? Absolutely!!!
This review was submitted before 2018 and has not been verified.

6/10 Okay

Carl V.

Heavenly Heights stay

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Honestly, I have stayed in your resorts before, but this one showed it's age and condition. It was not clean, towels and sheets were old, the carpets were really dirty. loved the location, but need to work on the lodge to update furniture and make it more appealing.
This review comes from a trusted partner site and has not been verified.

8/10 Good

A guest from Haleyville, AL

Beautiful View

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: beautiful cabin with lovely view - Was disappointed in internet (as others have been). we rented with a theater room because we do karaote and couldnt with no service. Also was a dirty wash cloth and sock in cabin when we arrived. One kitchen chair was broken and a couple others we were afraid to use. also a broken light bulb in one of the lamps.We also had to wait almost an hour to check in at the property, and it wasnt waiting for maintenance or cleaning cuz no one else was there.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Steven S.

HEAVENLY HEIGHTS BY ELK SPRING RESORTS

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: SUCH A GREAT FAMILY EXPERIENCE. ALL MY KIDS AND GRANDKIDS UNDER ONE ROOF BONDING. A WEEK OF RELAXATION AND KICKING BACK. THIS IS THE SECOND TIME WE RENTED THIS CABIN AND WE'LL BE BACK AGAIN. THE PLACE WAS CLEAN AND WELL EQUIPPED. THE RENTAL COMPANY WAS ON THE BALL AND ATTENTIVE. THEY HAVE GREAT FOLLOW THROUGH. ONE OF THE BEST ASPECTS OF HEAVENLY HEIGHTS WAS THE FIRE PIT. THEY ARE FEW AND FAR BETWEEN. WE USED IT NEARLY EVERY NIGHT. GATLINBURG SHOPPING IS ALWAYS FUN AND NEARBY. THE SMOKY MOUNTAIN PARK PROVIDE BEAUTIFUL SITES AND WELL AS VIEWING WILDLIFE IN THEIR NATURAL HABITAT. MY FAMILT IS ALREADY TALKING ABOUT OUR RETURN AND WE WILL. A GREAT PLACE.
This review was submitted before 2018 and has not been verified.

8/10 Good

Simon L.

Wonderful Cabin!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a family reunion at Heavenly Heights. Everyone had a great time. Cabin is spacious and well stocked. If we go back to Smokey Mountains, we will likely rent the same cabin again. Couple of pointers. The lawn area around the cabin is very hilly. We brought volleyball, frisbee, and other lawn games, but there's really no safe place to play. The fire pit area doesn't have sitting like the photos - should bring a few lawn chairs. The wi-fi is so slow that it's virtually non-existent. We tried everything, different computers, not using wifi and just plugging in an ethernet cable, etc. but nothing helped. I'm convinced that the default speed is just that slow. Couple of us had work obligations, but we were not able to complete it due to the slow wi-fi.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Christy C.

Amazing Cabin for larger families!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: By far the most breathtaking views of any cabin in the Smoky Mtns. we have ever stayed at! The cabin itself is nice and spacious with plenty of room for our large family to spread out and be comfortable. The beds were also nice which is something that you always worry about when traveling. We rented this cabin to be closer to our wedding location in the National Park and decided during the stay that we will be planning an extended weekend trip to this cabin every couple of years due to how much we all enjoyed the stay. The property management company also in my opinion was the best in our experience from pre-arrival communication to check out day communication. Extremely prompt responses to any questions we had and also very helpful with needed information like how to work the TV room projector screen and what not! They were proactive in sending out communication like that so we already had it when needed which was very nice! I will wrap up this review by saying again that the cabin has plenty of room not just inside but also ample parking outside for several vehicles if multiple cars are going to be arriving which was our case. If you are looking for a true location for the best VIEWS and most amazing relaxation then book this cabin. We had a bear visit us the first day of arrival and a family of bears visit us on Day 3 of our stay. No damage to any of our vehicles took place and you can tell they are used to walking around freely throughout the cabin yards. AMAZING EXPERIENCE to be able to share with our grand babies they will remember forever!
This review comes from a trusted partner site and has not been verified.

8/10 Good

A guest from Buzzards Bay, MA

Multigenerational Get-Away

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We were a group of 8, which included 2 seniors, 4 adults, and 2 teens. The home was perfect in size and provided plenty of space for seating at meals, relaxation, beds, and bathrooms. There could have been more seating on the lower deck, but the upper deck had plenty. The house was clean and prepared upon arrival. We did have multiple maintenance issues arise during our visit. The rental company was fast and thorough in their response, but it was disappointing to have multiple issues arise. I would say that we didn't feel that it was "luxury"...the cabin bathrooms and kitchen need to be updated and the sheets and towels were not luxurious at all. The kitchen required the dishwasher to be replaced while we were there, the microwave sounded horrible, and the stovetop was cracked. There were no soup spoons or teaspoons, only large serving spoons. The grill is tiny for a home that holds so many people. We did use most of the amenities...the hot tub, fire pit, theater, and pool table were big hits!! (Note, there was no chalk for the pool cues.) The living room furniture was very comfortable, as was the upper deck furniture. No one used the spa tubs indoors. For future travelers: there are two - one in a floor 2 bedroom and one in the bunk room in the basement (which we found odd since that was the "kid" room.) The driveway is plenty big enough for multiple vehicles. I would note that there are no railings for the internal steps going up to the two upper bedrooms or down to the two lower bedrooms, game room/theater, and hot tub. This did pose difficulty for those with mobility challenges (which was not our entire party, but something to note for future guests). Overall, I would absolutely recommend Elk Springs because they were so easy to work with every step of the way, from reservations to check out and everything in between. I would recommend Heavenly Heights, if you are in need of multiple master bedrooms with en-suite bathrooms.
This review comes from a trusted partner site and has not been verified.

8/10 Good

Casey V.

Heavenly Heights Review

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We booked with ElkSprings Resort for the second time because our first stay was amazing. Our second stay was lack luster. We did the normal thing and ran through it real quick to explore like I'm sure everyone does and we noticed a few things. The bath tub was dirty in one of the upstairs rooms. The breaker tripped in the first hour or so of us being there. The freezer door handle was barely hanging on by the bottom screw. The same refrigerator had a problem cooling and would freeze constantly. The central A/C unit would freeze over (couldn't put it below 70° anyway because it was programmed that way). The lamp shade was torn in the living room. The pool table felt was old and the bumpers on there were rock hard. The floor isn't as level as you'd like it and that's everywhere in the cabin. The cover for the light in the game room fell off while we were playing pool. The MASSIVE amount of lady bugs that made it through our room which was the only one that was infested with them. The wifi was terrible. It connected but the download and upload speed were literally zero. Reception is not good if you're with Verizon. T-mobile had a little bit.After all that "bad" stuff, the good was really good. There was enough space for whatever we needed. All the furniture was very comfortable. Plenty of silverware and a keurig was there was well. The view was just as awesome as our first time around and we could do nothing but sit outside and love every second of it. The people are always there when you need them and come out to help as soon as they can. Even though we had minor inconveniences, this won't deter me from booking with them again. The fact that no one was ugly about any problem we ever had, they made sure to fix it immediately. They are always top notch people and the whole process of booking with them is everything you could ask for.
This review comes from a trusted partner site and has not been verified.

8/10 Good

Frank G.

Great Spot Near Gatlinburg – Just Needs a Tune-Up

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great stay overall—this cabin worked really well for our group. The location was convenient, about 20–25 minutes from downtown Gatlinburg, and it felt private with lots of parking, which was a big plus. The road and drive are quite steep – so keep that in mind if booking during the winter months. We loved the layout of the house. There was plenty of space, bathrooms, and towels for everyone. The kitchen was well-stocked with plenty of dishware, a large coffee maker and a Keurig, which was a nice touch. One of the features we were most excited about was the theater room, but unfortunately, the sound system was a bit of a letdown. The speakers aren’t the right wattage for the Sony receiver, and every time we turned it up, it would go into protection mode and shut off. We had to switch it to 2-channel stereo just to get any audio. Luckily someone in our group knew how to troubleshoot it, but considering this is one of the cabin’s key selling points, it would be great to have a system that works reliably without needing an expert to set it up.A few other areas could use some attention. The grill was way too small for a cabin that sleeps so many people, and we ran into some plumbing issues (though those were resolved quickly, which we appreciated). The downstairs bathrooms could really use a deep clean and some minor repairs, there may be mildew or mold, and the light above the hot tub and some of the hot tub jets were not working. One of the blinds in a downstairs bedroom was broken and couldn’t be opened. It also would’ve been helpful to have some basic cleaning supplies available, like a broom and kitchen cleaner, just to help keep things tidy during the stay.None of these things were dealbreakers, but a little maintenance and a few thoughtful additions would make a big difference.
This review comes from a trusted partner site and has not been verified.

4/10 Poor

Faisal K.

Old & Crusty!

Rating Details: The property manager was adequately helpful. The vacation rental was very dirty. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This place needs an overhaul. We moved into the cabin on a wednesday evening only to find that one of the upstairs had no power. On calling maintenance they were able to send someone who fixed it. The cabin was old and dusty. Bedcover and pillows looked like they have not been washed in a century. My son has dust allergies and he was miserable throughout our stay. We had to shift him in the basement room since it was the only one without an old carpet and better bed linen but the basement tub was clogged and filled up when he tried to shower. The kitchen dishwasher had a broken seal and leaked water when we ran it. Had to report that as well. The views are great but they could spend some extra money on cleaning and updating the amenities. Won’t recommend.

4/10 Poor

Mia K.

Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy

Not luxury as described.

The only thing luxurious about the property is the space. The property is poorly maintained (loose/broken doorknobs; loose/missing cabinet hardware; non working lamps; broken down furniture…. The list could get long if I took the time to include all). Check in was after 7 pm because we had to wait for it to be cleaned. Which was NOT clean. It is time for a deep cleaning- light and pictures are caked in dirt/dust; no sheets on 4 of the beds ( with comforters from pictures on bed so I have the impression these aren’t changed often; cigarette butts in buckets- fake eyelashes and hair ties from previous guests on bathroom counter—again could make a long list. The kitchen is minimally stocked- only 8 plates/ bowls for a cabin that sleeps many more so bring your own paper products. The communication is fine and fairly quick during the reservation process but when we were having trouble- they don’t answer the phones or texts requiring email only communication. I can’t adequately express our disappointment in this cabin. We travel often and have stayed in many locally in the past but this is by far the most dirty and least luxurious of all. ,During the booking process we read many good reviews. It was only after our issues that I read Yelp reviews and saw how many others have the same issues. It is sad that this cabin has been so neglected. Disappointed overall and am now looking for somewhere else for next years family stay.
Stayed 4 nights in Dec 2024
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Vintesha T.

Heavenly Heights Cabin Rental

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The views were breathtaking, the cabin was clean inside and out. They even had it decorated for Christmas. The provided every cook utensil needed. The only thing I would recommend is more lighting as you’re coming up into the driveway at night. I suggest the cleaning crew to get the dead ladybugs up before guest comes and dust for the spiderwebs. Other than that the stay was a 10/10!