Phela Grande Hotel

Property class: 3

Choose dates to view prices

Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a business center at Phela Grande Hotel. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Matrimonial Deluxe

A hotel room with a bed, two bedside tables with lamps, a framed picture on the wall, and a wooden headboard.

Matrimonial Deluxe

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Family for 3

A hotel room with a bed, bedside table, lamp, TV, air conditioning unit, and curtains.

Standard Family for 3

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Family for 3

Two twin beds with beige and brown bedding, bedside tables with lamps, and a telephone on one of the tables.

Deluxe Family for 3

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Matrimonial Standard

A hotel room with a bed, two bedside tables with lamps, and a telephone on one of the tables.

Matrimonial Standard

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

General Santos is home to Phela Grande Hotel. KCC Mall of Gensan and Robinsons Place Gensan are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Queen Tuna Park and St. Paul Novitiate Park. Visit our General Santos travel guide
Map
Magsaysay Avenue, General Santos, 9500

What's nearby

  • Plaza Heneral Santos
    7 min walk - 0.6 km
  • Queen Tuna Park
    8 min walk - 0.7 km
  • Oval Plaza
    8 min walk - 0.7 km
  • T'boli Settlement
    12 min walk - 1.0 km
  • Notre Dame of Dadiangas University
    12 min walk - 1.0 km

Getting around

  • General Santos (GES)
    31 min drive

Restaurants

  • Bayfront Noodle House
    7 min walk
  • Downtown Café
    4 min walk
  • Jollibee
    3 min walk
  • Jollibee
    6 min walk
  • Emerald Room @Phela Grande
    1 min walk

About this property

Phela Grande Hotel

  • Property highlights
  • At Phela Grande Hotel, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a business center. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • A roundtrip airport shuttle (surcharge), a banquet hall, and a 24-hour front desk
    • Newspapers in the lobby, a front-desk safe, and meeting rooms
  • Room features
  • All 58 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • Other amenities include:
    • Showers and free toiletries
    • Flat-screen TVs with cable channels
    • Electric kettles, daily housekeeping, and desks

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Frequently asked questions

Is Phela Grande Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Phela Grande Hotel?

Check-in begins at 2 PM.

What time is check-out at Phela Grande Hotel?

Check-out is at noon.

Does Phela Grande Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 500 per person applies.

Where is Phela Grande Hotel located?

Situated in General Santos, this hotel is within a 10-minute walk of Plaza Heneral Santos, Queen Tuna Park, and Oval Plaza. Notre Dame of Dadiangas University and T'boli Settlement are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Phela Grande Hotel Reviews

7.8

Good

8.2

Cleanliness

7.8

Location

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 6 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just wished there had been a bidet in the bathroom and that there had been a sort of division on the floor between the shower area and the toilet. Other than that, I had a pleasant experience.
Stayed 2 nights in Dec 2019
Verified review

4/10 Poor

Poor facilities, no hot shower freezing cold. Customer services unsatisfactory.
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

親切なサービス

ジェネラルサントス市老舗のホテルだけあって、セキュリティもしっかりしており、落ちついた雰囲気が気にいった。スタッフも、なにかと親切だった。わたしは空港で「迎」を捕まえ損ねたが、空港への送迎サービスもあり、心憎いサービスも素晴らしい。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Side trip to Gen San

Staff were very friendly and accommodating. Hotel is near the city park, church and seaside
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, Clean, friendly place to stay

Stayed here for a week, atmosphere is very relaxed with reasonable amenities in the hotel itself, situated near a busy road, it was always nice to come inside for some R&R and the security staff where always on the ball. Room had a good layout, bathroom was very clean and bed was comfortable, plenty of TV channels to view. A/C worked very well and was very quiet when set to low fan mode. One problem was, even though on the 4th floor, we were situated on the corner of the building overlooking residential property where the local dogs seemed to have a "Bark-Off" at 5am every morning. While the hotel cannot really control this it does have an impact on the stay and coming from the UK where noise pollution is taken seriously, it did have a negative effect. Hotel itself had a nice busy feel about it with regular events taking place in the conference rooms on the ground floor and the garden well away from guest rooms. Dining is good with quite a big menu and cooked to choice. All the staff were always helpful and friendly (especially "Faith") without being overbearing and English ability from adequate to very good.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Liked: Staff & service
Verified review

6/10 Okay

Liked: Cleanliness, room comfort