KOMTAR is located near Citadines Connect Bertam Georgetown Penang, which provides a shopping mall on site, a coffee shop/cafe, and an outdoor entertainment area. Free in-room WiFi is available to all guests, along with a 24-hour gym and a restaurant.
Located in Downtown George Town, a neighborhood in George Town, Citadines Connect Bertam Georgetown Penang is near a metro station. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Gurney Drive and Queensbay Mall. Looking to enjoy an event or a game while in town? See what's happening at Penang Youth and Sports Complex or Penang International Sports Arena. Visit our George Town travel guide
You can look forward to a shopping mall on site, a coffee shop/cafe, and an outdoor entertainment area at Citadines Connect Bertam Georgetown Penang. In addition to a 24-hour gym and a restaurant, guests can connect to free in-room WiFi.
You'll also find perks like:
An outdoor pool
Continental breakfast (surcharge), bike rentals, and multilingual staff
Coffee/tea in the lobby, a water dispenser, and a 24-hour front desk
Smoke-free premises and an elevator
Room features
All 70 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Does Citadines Connect Bertam Georgetown Penang have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Citadines Connect Bertam Georgetown Penang?
As of 23 October 2026, prices found for a 1-night stay for 2 adults at Citadines Connect Bertam Georgetown Penang on 25 October 2026 start from AED 288, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Citadines Connect Bertam Georgetown Penang pet-friendly?
Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MYR 1000 per pet, per night. Some restrictions may apply, so please contact the property for more details.
How much is parking?
This property doesn't offer parking.
What time is check-in at Citadines Connect Bertam Georgetown Penang?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Citadines Connect Bertam Georgetown Penang?
Check-out is at noon.
Where is Citadines Connect Bertam Georgetown Penang located?
Located in Downtown George Town, this aparthotel is steps from The Top at Komatar and KOMTAR. Prangin Mall and Kidland Penang are also within 5 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.4
Amenities
10
Property conditions & facilities
Rating 10 - Excellent. 10 out of 12 reviews
10 - Excellent
10
Rating 8 - Good. 1 out of 12 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 12 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 12 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 12 reviews
2 - Terrible
0
Reviews
Verified review
10/10 Excellent
ELLIOT
26 January 2026
Liked: Cleanliness, communication
Room was excellent - clean and cosy. Overall service very friendly and the location is brilliant.
The staff were really friendly and helpful, we arrived super early and the hotel front desk lady let us into our room around 12:00 - usually it's 3:00 before you can check in. Room was very big for a family of 4 and area is right in the centre of George town.
Stayed 3 nights in Apr 2026
Verified review
10/10 Excellent
Ti-Ming
4 February 2026
Liked: Cleanliness, amenities, communication
Room is very clean, and thank the staff for their
Stayed 4 nights in Jan 2026
Verified review
10/10 Excellent
Shawaal
6 December 2025
Liked: Cleanliness, amenities, communication
Luxurious room and furnishings. Lovely amenities.
Stayed 4 nights in Dec 2025
Verified review
4/10 Poor
Chee Hong
10 April 2026
Liked: Cleanliness, communication
Disliked: Check-in, listing accuracy
First time I got into a hotel without parking, don't even fill up your water and location so inconvenient. Next to a local karaoke and the sound proof is so bad I can hear every single vocal. Good is staff is exceptionally patience to assist and breakfast has healthy options.
Stayed 1 night in Apr 2026
Verified review
10/10 Excellent
Betsy
17 November 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed the clean, brand new property during our visit to Penang. It was a last minute change because of the location and it turned out we made the right choice. Everything was perfect from checking in to checking out. Service was excellent, every staff greeted us with smiles and was helpful. Loved the coffee in the lobby and the scent of the shampoo and body wash (wished I can purchase a set home.) They even provided us umbrellas on the rainy days. Definitely would recommend this property to family and friends.
Stayed 3 nights in Nov 2025
Verified review
10/10 Excellent
Eric
26 December 2025
Liked: Cleanliness, amenities, communication
Clean room, great location
Stayed 3 nights in Dec 2025
Verified review
10/10 Excellent
Kristina
7 February 2026
Liked: Cleanliness, amenities, communication
Fantastiska frukostar, vänlig och hjälpsam personal. Ett av de bästa hotellen jag bott på. Poolen är liten men man är ju oftast inte i George Town för att vara på hotellet.