8/10 جيد
Melissa
16 سبتمبر 2025
عناصر نالت الإعجاب: النظافة
We always stay at the Holiday Inn when we come to Globe I want to start off by saying that I love Amy who works at the desk she has always been very helpful and very friendly she is an absolute ray of sunshine she goes above and beyond to make sure that our stay is perfect if we have any issues she is on top of it she does the work of a million people. This being said we have never had any issues and have always had a very good stay but this time upon check in we went to the room we were first given only to find it dirty (unmade beds dirty towels trash full tv still on etc) so Amy immediately gave us a new room after apologizing she did what she needed to do but the second room key did not work it flashed red and green and door wouldn’t open after trying a few time I went back down and again Amy apologized and we got into a room Anyway the last couple of times We have stayed I have been noticing people hanging out by side doors people I have watched walking to the hotel and then we have seen employees at the hotel bringing these people in the side doors (side doors are opened by room key cards fir safety) this happens early evening time or night then they are seen later with the same employees in the hotel as if they have a room and seeing them leave the next morning through a side door this tends to make a person feel uneasy and unsafe.We usually have a good experience hopefully things change
Melissa
أقام ليلتين (2) في شهر سبتمبر عام 2025