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Serrazul Hotel

4.0 star property
Travelers find upscale relaxation and family entertainment at this Gramado retreat, where indoor pool, arcade games and garden spaces create a perfect balance

Choose dates to view prices

Serrazul Hotel Distributed by Intercity sits in the heart of Gramado City Centre, combining modern comfort with family-friendly amenities. Guests can unwind in the sauna or steam room, challenge each other to billiards, and start each day with the included breakfast buffet.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Gym
  • Parking available
The current price is AED 332
AED 375 total
includes taxes & fees
21 Jun - 22 Jun

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, blackout drapes

Superior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Apartamento Vista

Apartamento Vista | Minibar, in-room safe, desk, blackout drapes

Apartamento Vista

8.4 out of 10
Very good
(30 reviews)
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Apartamento

Apartamento | Minibar, in-room safe, desk, blackout drapes

Apartamento

9.0 out of 10
Wonderful
(37 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

9.6 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suíte Vista

Suíte Vista | Minibar, in-room safe, desk, blackout drapes

Suíte Vista

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Gramado City Centre, a neighborhood in Gramado, Serrazul Hotel is in the entertainment district. Gramado Covered Street and Gramado Central Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Snowland Park. Traveling with kids? Consider Mirante do Belvedere, or check out an event or a game at Gramado Tennis Club. Visit our Gramado travel guide
Map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000

What's nearby

  • Gramado Central Avenue
    Gramado Central Avenue
    1 min walk - 0.0 km
  • Sao Pedro Church
    Sao Pedro Church
    2 min walk - 0.2 km
  • Covered street - Gramado, Rio Grande do Sul, Brazil
    Gramado Covered Street
    3 min walk - 0.3 km
  • Palace of Festivals
    3 min walk - 0.3 km
  • Rua Torta
    6 min walk - 0.5 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    86 min drive

Restaurants

  • Tea Shop
    3 min walk
  • La Birra
    1 min walk
  • Cacique Restobar
    3 min walk
  • El Fuego
    2 min walk
  • Restaurante Pouso Novo
    2 min walk

About this property

Serrazul Hotel

  • Upscale family-friendly hotel near Gramado Covered Street
  • Located close to Gramado Central Avenue, Serrazul Hotel provides a free breakfast buffet, a garden, and an arcade/game room. For some rest and relaxation, visit the sauna or the steam room. In addition to a bar and a gym, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool along with sun loungers
    • Valet parking (surcharge), supervised childcare (surcharge), and concierge services
    • A billiards/pool table, smoke-free premises, and tour/ticket assistance
    • A 24-hour front desk, a banquet hall, and a front-desk safe
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 152 rooms include comforts such as bathrobes, in addition to perks like free WiFi and safes.
  • Other amenities include:
    • Bathrooms with showers and bidets
    • LCD TVs with cable channels
    • Daily housekeeping, desks, and phones

Similar properties

Interior detail
Laghetto Stilo Vita
Gramado Centro
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
9.6 out of 10, Exceptional, 253 reviews
The price is AED 463
AED 476 total
includes taxes & fees
15 Jun - 16 Jun
Laghetto Stilo Vita
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 44 per day)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: BRL 44 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Does Serrazul Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Serrazul Hotel?

As of 14 June 2026, prices found for a 1-night stay for 2 adults at Serrazul Hotel on 21 June 2026 start from AED 332, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serrazul Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for BRL 44 per day.

What time is check-in at Serrazul Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Serrazul Hotel?

Check-out is at noon.

Where is Serrazul Hotel located?

This family-friendly Gramado hotel is located in the historical district, just steps from Gramado Central Avenue and Gramado Covered Street. Mirante do Belvedere and Orchids Park are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Serrazul Hotel Reviews

9.4

Exceptional

9.4

Cleanliness

9.6

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 753 out of 1009 reviews
Rating 8 - Good. 190 out of 1009 reviews
Rating 6 - Okay. 42 out of 1009 reviews
Rating 4 - Poor. 12 out of 1009 reviews
Rating 2 - Terrible. 12 out of 1009 reviews

Reviews

Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

GNS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100 %
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

OTAVIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sensacional

Maravilhoso
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente...
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Henrique

.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

KARINY

Liked: Cleanliness, staff & service, property conditions & facilities
Ótima localização.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Quartos amplos, limpos, janelas a prova de ruido fez muita diferença. Estavam em reforma mas nao teve barulho cedo da manhã. Hotel mais antigo porem muito bem cuidado, excelente cafe da manha. Unica observação ruim é que nao tem funcionários que falem ingles, nem o básico. Doram solicitos e tentaram ajidar como puderam mas ter alguem na recepção que fale o basico é importante hoje em dia.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã muito bom !
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities
O cardápio do café da manhã era sensacional. Quarto amplo, limpo, ideal para casais! Hotel perto de tudo. Hospedagem que a muito tempo não curtia! Fiquei muito satisfeito com a hospedagem.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Julio Cesar D

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo muito organizado, limpo, com luxo sem exagero, café da manha na categoria “ melhor que vi”. Otima localização, centro de gramado, 3 minutos a pé da rua coberta.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

CECILIA

Liked: Cleanliness, staff & service, amenities
ótimo hotel, está reformando todo. Localização maravilhosa
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, amenities
O quarto era bom, piscina aquecida e coberta excelente. Equipe muito prestativa e eficiente.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, amenities
O quarto era bom, piscina aquecida e coberta muito boa. Equipe muito prestativa e eficiente.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andrea Luiza

Liked: Cleanliness
Os quartos foram renovados e as acomodações são amplas, modernas e muito confortáveis. O atendimento é excelente, assim como a localização, e o café da manhã é espetacular!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tirzá

Liked: Cleanliness, staff & service, amenities
O quarto muito bom, funcionários gentis, ótima localização e excelente café da manhã.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities
equipe
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Hotel muito bom, quarto confortável, ótimos serviços e comodidades.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

carlos gilberto

Liked: Cleanliness, staff & service, amenities
Quarto ótimo, silencioso e limpo
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marco Aurélio

Liked: Cleanliness, staff & service, amenities
Ótimo como sempre
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Marco Aurélio

Liked: Cleanliness, staff & service, amenities
Tudo excelente como sempre
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
Excelente equipe, hotel renovado e me surpreendeu o café da manha.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities
Sim, tudo estava impecável.
Stayed 2 nights in Feb 2026