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Wish Serrano Resort

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Luxury
VIP Access
5.0 star property
9.0

Wonderful

Elegant escape with cathedral views

Serene and romantic, this beautifully located hotel offers breathtaking views of the sunrise, sunset, and nearby cathedral bells. Enjoy family-friendly facilities, an indoor swimming pool, and delightful karaoke nights, all complemented by outstanding customer service.

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
The current price is AED 313
AED 359 total
includes taxes & fees
25 May - 26 May

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Premier Room, Balcony

Premier Room, Balcony | Premium bedding, minibar, in-room safe, desk

Premier Room, Balcony

8.8 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

9.4 out of 10
Exceptional
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Room, Annex Building

Standard Room, Annex Building | Premium bedding, minibar, in-room safe, desk

Standard Room, Annex Building

9.0 out of 10
Wonderful
(38 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 4

Junior Suite With Balcony

  • Sleeps 2

Executive Suite

  • Sleeps 4

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 3

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, minibar, in-room safe, desk

Junior Suite, Balcony

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, minibar, in-room safe, desk

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Non Smoking

Premium bedding, minibar, in-room safe, desk

Junior Suite Non Smoking

  • Sleeps 2

View all photos for Family Room Non smoking

Premium bedding, minibar, in-room safe, desk

Family Room Non smoking

  • Sleeps 4

View all photos for Premier Room Non Smoking

Premium bedding, minibar, in-room safe, desk

Premier Room Non Smoking

  • Sleeps 3

Premier Room With Balcony Non Smoking

  • Sleeps 3

View all photos for Premiere

Premiere | Premium bedding, minibar, in-room safe, desk

Premiere

9.0 out of 10
Wonderful
(12 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Located in Gramado Centro, a neighborhood in Gramado, Wish Serrano Resort is in the entertainment district and on a lake. Korvatunturi Theater and Etnias Square are cultural highlights, and travelers looking to shop may want to visit Gramado Covered Street and Gramado Central Avenue. Traveling with kids? Consider Gramado Tennis Club and Mirante do Belvedere. Take an opportunity to explore the area for water adventures such as rafting. Visit our Gramado travel guide
Map
Av das Hortensias, 1480, Gramado, RS, 95.670-138

What's nearby

  • Gramado Central Avenue
    Gramado Central Avenue
    1 min walk - 0.2 km
  • Sao Pedro Church
    Sao Pedro Church
    4 min walk - 0.4 km
  • Covered street - Gramado, Rio Grande do Sul, Brazil
    Gramado Covered Street
    6 min walk - 0.5 km
  • Mini Mundo
    Mini Mundo
    6 min walk - 0.5 km
  • Rua Torta
    1 min walk - 0.1 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    84 min drive

Restaurants

  • Cantina Pastasciutta
    4 min walk
  • Garda Restaurante
    2 min walk
  • Felsen Cervejaria
    3 min walk
  • Maison de la Fondue
    3 min walk
  • Madero
    3 min walk

About this property

Wish Serrano Resort

Luxury family-friendly hotel near Gramado Covered Street
You can look forward to a free breakfast buffet, a poolside bar, and concerts and live shows at Wish Serrano Resort. Indulge in a body treatment, a facial, and a massage at Pocahy Zen Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and barbecue. Enjoy the gym, as well as activities like basketball, archery, and volleyball. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool, along with sun loungers
  • An outdoor tennis court, valet parking (surcharge), and supervised childcare (surcharge)
  • Multilingual staff, free newspapers, and concierge services
  • Tour/ticket assistance, a billiards/pool table, and barbecue grills
  • Guest reviews say great things about the helpful staff
Room features
All 258 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like free WiFi and air conditioning.
Other amenities include:
  • Free toiletries and hair dryers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Similar properties

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  • Breakfast included
  • Spa
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9.2 out of 10, Wonderful, 1,020 reviews
The price is AED 309
AED 351 total
includes taxes & fees
26 May - 27 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (BRL 50 per day)

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Forneria di Como
  • Garda
  • Maggiore Lounge e Bar
  • The Grill

Things to do

  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 11,119 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 135.00 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 22 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.43 per accommodation, per night
  • Tourism fee: BRL 3.43 per accommodation, per night
  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: BRL 50.00 per day
  • Pet fee: BRL 135.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Wish Serrano Resort have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at Wish Serrano Resort?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at Wish Serrano Resort on 25 May 2026 start from AED 313, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wish Serrano Resort pet-friendly?

Yes, Wish Serrano Resort allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 135.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for BRL 50.00 per day.

What time is check-in at Wish Serrano Resort?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Wish Serrano Resort?

Check-out is at noon.

Where is Wish Serrano Resort located?

This family-friendly Gramado hotel is located on a lake, within a 10-minute walk of Rua Torta and Gramado Covered Street. Gramado Tennis Club and Gramado Central Avenue are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Wish Serrano Resort Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 673 out of 1012 reviews
Rating 8 - Good. 224 out of 1012 reviews
Rating 6 - Okay. 62 out of 1012 reviews
Rating 4 - Poor. 35 out of 1012 reviews
Rating 2 - Terrible. 18 out of 1012 reviews

Reviews

Verified

10/10 Excellent

Denize

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent apartment! Staff very friendly and helpful! Everything was great!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 6 nights in Jul 2025
Verified

8/10 Good

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Well located within easy walking distance of the main street. Please stop offering a facilities tour with the excuse of selling "vacation club", "time-share", and similar products to guests just arriving after check-in.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Caio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

CARLOS A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Rosa Meire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ok
Stayed 6 nights in Jul 2024
Verified

4/10 Poor

Gabby

Liked: Amenities
From being hustled for a free “gift” aka timeshare presentation, which I assumed was the VIP perk into no room upgrade, having a card key door that took easily a good 5 minutes to open, and emphasis on quantity not quality of the experience, I would never go back
Stayed 1 night in Sep 2024
Verified

4/10 Poor

sharmila

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
This time I was very disappointed with the staff and room, and how unwilling the staff was to help and how the room staff talked to us and how they( within themselves in our room and in front of us would talk about their shift hours, how it was time to go home, how they wouldn't stay overtime and how it was up to the management to find another staff for those times.
Stayed 5 nights in Mar 2025
Verified

8/10 Good

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó que que en la habitación se escucha todo de las habitaciones contiguas, el televisor , las charlas, todo. Además el servicio de Valet parking es muy demorado
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Luiz Antonio Ferreira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O café da manhã, falo a respeito dos pães e frios , deixa demais a desejar para uma cidade como Gramado . O quarto tinha sinais de descuido com infraestrutura no teto , porta e banheiro . Nada que incomodou a nós; mas se não for restaurado em 1-2 anos será uma coisa feia . Fora estes dois aspectos , recomendo se hospedar . Inclusive voltarei .
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

jose luis

Liked: Cleanliness, staff & service, amenities
Hotel impecável com a limpeza e atendimento. Delicadeza nos detalhes como trufas e doces no quarto. Localização perfeita.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities
Ótimo quarto. Muito espaçoso e limpo. Café da manhã bem completo. Jantar de ótima qualidade. Única ressalva: após o checkin, te encaminharão para a concierge. Ela vai te oferecer benefícios para tentar vender pacotes com a rede Wish. Esteja preparado.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Luciane Nagumo

Liked: Cleanliness, staff & service, amenities
Poderiam melhorar o atendimento no check in .Teve uma atendente bem chata . Poderiam Enviar mensagem dizendo qual a melhor rota do aeroporto até o hotel , pegamos um estrada muito ruim para chegar até Gramado . Mas o hotel é muito bom , aconchegante e os funcionários são muito bonzinhos . Com excessão do pessoal do check in e os manobristas tbm acho que poderiam melhorar o atendimento. A localização é excelente .
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities
Hotel amplo , bem localizado e oferece uma boa experiencia
Stayed 1 night in Jan 2026
Verified

8/10 Good

Anna Carolina

Liked: Cleanliness, staff & service, amenities
Excelente café da manhã, com muitas opções, inclusive para pessoas com restrições. Excelente localização próximo ao desfile do Natal Luz e com muitos restaurantes e atividades próximo ao hotel.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities
Foi ótima
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Emília

Disliked: Cleanliness, staff & service, amenities
Quarto com limpeza completamente inadequada, falta de manutenção e o atendimento da recepção que não resolve os problemas e deixam o hóspede numa situação desagradável.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Pablo Murilo

Liked: Cleanliness
Disliked: Staff & service, amenities
Fiquei neste hotel 4 anos atrás, o atendimento não é o mesmo. Principalmente o café da manhã perdeu completamente a qualidade em relação há 4 anos. Só voltei a ficar hospedado nele por conta do bom atendimento que fiquei 4 anos atrás. Hoje não vale a pena o custo benefício.
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Pedro Henrique

Liked: Cleanliness, staff & service
Disliked: Room comfort
A cama era bem ruim e o quarto antigo, de resto ok.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Simone

Liked: Property conditions & facilities, room comfort
O quarto é bom, grande, boa manutenção! O café da manhã é aquela confusão né. Cheio de gente e fila para tudo mas os produtos são de boa qualidade.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Roberto

Sim
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Renato

Liked: Cleanliness, staff & service, amenities
Quarto agradável, confortável e espaçoso. Cama e travesseiros muito bons. O banheiro é bom mas já pede renovação.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei do hotel, bem localizado!
Stayed 5 nights in Nov 2025