"Nice place, good staff, clean rooms, good location. Only missing hot water when showering."

"I arrived early for check in hoping to just be able to leave my bag but after a quick check, I was told my room was ready. The reception staff were very friendly and welcoming, and explained everything I needed to know. The room was clean, a sufficient size for me and very comfortable - the air conditioning was particularly welcome. The toiletries in the bathroom were pleasant (a nice surprise to have conditioner included) and the tea tray (and biscuits) and the water bottles in the fridge were...

"Lovely room. Air conditioning. Lovely food."

"The staff were friendly and helpful. The room was difficult to find as it was in a separate building from the reception. The room was loud as there were bars directly outside the room. The curtain had a burn mark in. The chair was wobbly. The shower door did not shut properly. The tap spurted out water as soon as you turned it on. It was also difficult to access the room as we were told to go through reception on a nighttime but we couldn’t get to that part of the hotel in this way. However the...

"Not a bad stay here, it is in a good location. We got there early and the staff got us a room that was ready earlier which was great. Not a bad size double room. The shower wasn't overly clean, toilet seat, toilet roll holder and shower temp adjuster not maintained very well. The rest of the room wasn't too bad. The coffee machine has to be moved to be used as no plug socket in the area its kept. They provide ear plugs as you can hear the tube most the time and makes the room rumble. We were in...

"The Bonham is stunning! Don't miss this old-world, historic, distinguished, and comfortable, hotel. We swooned from beginning to end. I arrived after midnight and was able to get a delicous scotch. Could have had a sandwich, too. They are lovely and accommodating...but omg, the furnishings, paintings, decor, etc. is just beyond. After delays and an extra long travel day, I cannot say how much it meant to fall into the beautiful room, heavenly bed and wake to that VIEW the next morning. It's...

"Great boutique hotel in great location. Our room was lovely and just what we wanted. Quiet over the weekend, comfy and good air con. We absolutely would book again. Lovely location with good options. Had a fantastic Mexican one night close by."

"The location is fantastic. It’s a three-minute walk from Paddington station and everything is close by. The layout was extremely confusing, staircases were narrow, and there was no lift up to my room. I’m disabled, so having to haul my suitcases up and down the stairs was troublesome. It was comically awkward to stay with a friend because the bathroom is see-through and the sound is extremely loud. It was very very hot and the AC was locked, so we were sweltering the entire stay. All in all,...