"My son and I each had a room. I did not see the state of my son's room until the next morning. My room: food and giant dust balls under the beds. Thick dust on the AC unit, bathroom vent, lamps. Pee, hair and dirt around the toilet. Crud in the window track. During the night the refrigerator stopped working and the massively iced-over freezer melted all over the floor. I used my towels to soak it up. Son's room: equally dirty. Sock from previous guest on a lightbulb. Missing smoke detector. Hair...

"Room was clean but thats about it. People stomping called front desk 3 times was told they have 5 heavy people above us and it would stop. Kept going all night I was begging them to get them to stop I had to be up at 4am to drive. Each time I was told they would stop they didnt stop. I woke up at 5am and hr late and was exhausted driving 9 hrs to Arizona. Not happy at all."