2/10
We arrived at this property after a long day only to be told that the property was overbooked and our three rooms were not available. Standing in a hobby that felt like it did not have air conditioning and people laying around on the couches made me somewhat happy that I could find another place. The front desk clerk was not helpful and did not suggest any alternatives. The only thing she was able to do is tell me to go to Expedia to get my refund. After a 30 minute call with Expedia, I was able to get them to begin to act on my refund and prevent me from having to pay for the rooms that I had yet to pay for. Expedia was equally unconcerned about our situation in the hassle and it led to. Fortunately, we found another place to stay nearby and I highly recommend it. It is the capital beltway best Western. The front desk clerk there was very helpful and we were able to get three rooms slightly higher of a price but of much higher quality. My recommendation is to skip this other lousy place and book with the best Western nearby. You will be happy you did.
nathan
أقام ليلتين (2) في شهر يونيو عام 2025