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Senkyoro

3.5 star property
Find tranquility amidst Hakoneā€™s lush scenery with an onsen soak or relaxing stroll through gardens.

Choose dates to view prices

Experience Hakone's serenity at Senkyoro, where natural beauty meets traditional charm. Unwind in the indoor mineral hot spring or 24-hour public bath, and savor breakfast and dinner at the on-site restaurant. Take a stroll through the garden or get lost in a book from the library. With free WiFi, luggage storage, and concierge services available to enhance your stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
The current price is AEDĀ 858
AEDĀ 965 total
31 May - 1 Jun

About this property

Senkyoro

  • Ryokan near Hakone Gora Park
  • Located close to Hakone Ropeway and Hakone Open Air Museum, Senkyoro provides free full breakfast, an indoor mineral hot spring (onsen), and a terrace. For some rest and relaxation, visit the 24-hour public bath. The on-site restaurant offers breakfast and dinner. In addition to a garden and a library, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self parking and valet parking
    • Hot springs on site, a gift shop, and luggage storage
    • Karaoke, a front-desk safe, and concierge services
  • Room features
  • All guestrooms are individually furnished, and include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • Other amenities include:
    • Bathrooms with separate tubs/showers and bidets
    • Wardrobes/closets, refrigerators, and children's slippers

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Reception
Susukinohara Ichinoyu
Sengokuhara
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 372 reviews
The price is AEDĀ 479
AEDĀ 533 total
24 Jun - 25 Jun
Susukinohara Ichinoyu
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM

Front desk staffed during limited hours

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Senkyoro pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Senkyoro?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Senkyoro on 31 May 2026 start from AEDĀ 858, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Senkyoro?

Check-in start time: 3 PM; Check-in end time: 6 PM.

What time is check-out at Senkyoro?

Check-out is at 10 AM.

Where is Senkyoro located?

Located in Sengokuhara, this ryokan is 2.8 mi (4.4 km) from Hakone Gora Park and within 6 mi (10 km) of Hakone Ropeway and Hakone Open Air Museum. Hakone Hot Springs and Hakone Shrine are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 32 out of 52 reviews
Rating 8 - Good. 18 out of 52 reviews
Rating 6 - Okay. 2 out of 52 reviews
Rating 4 - Poor. 0 out of 52 reviews
Rating 2 - Terrible. 0 out of 52 reviews

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and well maintained. The onsen was relaxing and the food delicious. The rooms were spacious with a great view and the staff was very helpful. Only snag might be due to translation errors, where when booking it seems as though you are booked for a dinner, but it doesn't actually reserve the meal. Would suggest anyone going here call hotel in advance to make sure they have sinner reservations set up.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Yauheni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one the best experiences in my life- very Japanese feeling. This is not just a hotel- this is life of true country. We got traditional room with great views. Everyone on my family enjoyed kimono they provided and hot volcano springs! Service es top of the line! Traditional Japanese breakfast and dinners are very special and must to try! We really want to come back!!!
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical Place - Restaurant needs flexibility

Overall, a great stay. I have to deduct a star because the restaurant only served the included traditional breakfast with our stay. We could not order or get added to the dinner plan when we arrived because it is a traditional dinner. My Wife and I were on our own for lunch and dinner. I didnā€™t know we needed an advance booking to eat at the restaurant for dinner. Hotels .com has a restaurant listed, so I figured we could just order off a menu. Luckily, there is a Family Mart and several Family run restaurants within walking distance. We recommend Sengoku Ukyo. Ate there for both dinners. Sweet family run restaurant. Senkyoro technically does have a restaurant, but only if you already made a plan to eat there. Breakfast was incredible. Just you wish they had an option to order other items for lunch and dinner so guests are not stuck walking in the cold weather. It was snowing during our stay.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Nick

Liked: Cleanliness, staff & service
The staff was very friendly and made sure everything went perfect for us.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

NORIKO

Liked: Cleanliness, staff & service, property conditions & facilities
食äŗ‹ć‚‚ē¾Žå‘³ć—ćć€åŗ­ć‚‚ē“ ę™“悉恗恄å®æ恧恙怂 ćŸć ć€éšŽę®µć‚’ä½æ悏ćŖ恄ćØ恊é¢Øå‘‚ć‚„ćƒ•ćƒ­ćƒ³ćƒˆć«č”Œć‘ćŖ恄éƒØå±‹ć ć£ćŸć®ć§ć€é«˜é½¢ć®ęƍćÆå°‘ć—č¾›ćć†ć§ć—ćŸć€‚ 露天é¢Ø呂ćØ内é¢Øå‘‚ćŒē¹‹ćŒć£ć¦ć„ćŖć„ć®ć§ć€ćć“ć‚‚ę®‹åæµćŖē‚¹ć§ć™ć€‚ å®¢å®¤ć‚„ć‚¹ć‚æćƒƒćƒ•ć®ć‚µćƒ¼ćƒ“ć‚¹ćÆęœ€é«˜ć§ć—ćŸć®ć§å…Ø体ēš„恫ćÆęŗ€č¶³ć§ć™ć€‚
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

AKIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
到ē€ć‹ć‚‰ęœ€å¾Œć¾ć§ęœ¬å½“恫恊悂恦ćŖć—ć‚’ć—ć¦ć„ćŸć ćć¾ć—ćŸć€‚ ęø©ę³‰ć®ę³‰č³ŖćÆę¹Æć®čŠ±ćŒč¦‹ćŸć“ćØćŖć„ćć‚‰ć„č±ŠåÆŒć§ć€å€‹äŗŗēš„恫ćÆå„½ććŖęø©ę³‰ć§ć—ćŸć€‚ 食äŗ‹ć‚‚ē¾Žå‘³ć—恄äøŠć«ćƒœćƒŖćƒ„ćƒ¼ćƒ ć‚‚ć‚ć‚Šå¤§ćććŖć£ć¦åø°ć‚‹ć“ćØ恫ćŖć‚Šć¾ć™ļ¼ˆē¬‘ļ¼‰
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Fabio

Liked: Property conditions & facilities, room comfort

Tutto ciĆ² che desideravamo

Io e la mia compagna eravamo alla ricerca di unā€™esperienza autentica in un ryokan ad Hakone ed il soggiorno al Senkyoro ha rispettato le aspettative. Abbiamo optato per la camera con lā€™onsen privato ed era bellissima, la cena prevedeva diversi piatti della tradizione giapponese, dormire nei futon ĆØ stato piĆ¹ comodo del previsto. Il tutto ĆØ stato sicuramente reso piĆ¹ autentico da una graziosa signora che ci ha servito la cena e predisposto i futon, non parlava inglese e forse era meglio cosƬ. La colazione aveva molti piatti, tutti salati e sicuramente lontani dai gusti italiani. Consigliamo a tutti di vivere questā€™esperienza unica!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angolo di paradiso

Un luego mƔgico. Tornerei qui mille volte. La stanza era bellissima e si affacciava su una cascata. Abbiamo sperimentato la vita tradizionale giapponese. Gli onsen sono spettacolari, e per solo 2200 yen puoi averne uno provato 45 minuti. La colazione sembra quasi un pranzo! Tutti i dipendenti molto carini
Stayed 1 night in Apr 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ģ”°ģ‹ģ“ ė§›ģžˆģ—ˆė˜ ė£Œģ¹ø

ģ”°źøˆ ģ•„ģ‰¬ģ›€ģ“ ģžˆėŠ” ģˆ™ģ†Œģ˜€ėŠ”ė° ģ”°ģ‹ģ“ ė„ˆė¬“ ė§›ģžˆģ—ˆģŠµė‹ˆė‹¤. ģ°Øź°€ ģ—†ģœ¼ė©“ ģ¶”ģ²œģ•ˆķ•˜ėŠ” ģœ„ģ¹˜ ģž…ė‹ˆė‹¤. ķŽøģ˜ģ ģ€ ź±øģ–“ģ„œ 5ė¶„ģ •ė„ ģœ„ģ¹˜ģ— ģžˆźµ¬ģš” ķ•˜ģ½”ė„¤ ģ‹œė‚“ėž‘ģ€ ė–Øģ–“ģ øģžˆģŠµė‹ˆė‹¤. ė ŒķŠø ģ•ˆķ•˜ģ‹œėŠ”ė¶„ģ€ ķ•˜ģ½”ė„¤ źø°ģ°Øģ—­ź°€ź¹Œģš“ź³³ģœ¼ė”œ ķ•˜ėŠ”ź±ø ģ¶”ģ²œķ•©ė‹ˆė‹¤. ė£Œģ¹øģ˜ ģž¬ėÆøėŠ” ė‹¤ģ†Œ ģ•½ķ•©ė‹ˆė‹¤. (ė”œė¹„ ź°„ģ‹ ė“±ė“± )
Stayed 1 night in Feb 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ź°€ģ”±ģ—¬ķ–‰ ė£Œģ¹ø

ė¹„źµėŒ€ģƒģ“ ģžˆģ–“ģ„œ ź·øėŸ°ģ§€ ėŒ€ģ²“ė”œ ė§Œģ”±ķ–ˆģŠµė‹ˆė‹¤. ģœ ķ›„ģøė£Œģ¹øģ“ ė„ˆė¬“ ģ¢‹ģ•„ģ„œ ź·øėŸ°ģ§€ ģ•„ģ‰¬ģ›€ģ“ ė‚Øģ•˜ģŠµė‹ˆė‹¤. ķ˜øķ…” ģ œź³µ ź°„ģ‹ģ“ė‚˜ ģ“ėŸ°ź±“ ģž¬ėÆøź°€ ģ—†ģ—ˆģ–“ģš” ģ‚¶ģ€ė‹¬ź±€ ģš”źµ¬ė„“ķŠø ė“±ė“± ģ“ėŸ°ź±° ėعėŠ” ģž¬ėÆøė„ ģžˆėŠ”ė° ź·øėŸ° ģ„œė¹„ģŠ¤ė„ ģ—†ź³  ė”œė¹„ģ— ė¶ˆė©ķ• ģˆ˜ģžˆė‹¤ź³  ķ–ˆėŠ”ė° ģž„ģž‘ ķ”¼ģ›Œģ£¼ģ§€ ģ•Šģ•˜ź³  1ģøµ ė”œė¹„ėŠ” ė­”ź°€ ģ•„ė¬“ź±°ė„ ģš“ģ˜ģ•ˆķ•˜ėŠ”ź³³ ź°™ģ•˜ģŠµė‹ˆė‹¤. ė‹¤ė§Œ ģ”°ģ‹ģ— ėŒ€ķ•œ ķ‰ź°€ź°€ ė‹¤ģ†Œ ģ•„ģ‰½ė‹¤ėŠ” ė¶„ė„ ź³„ģ…ØėŠ”ė° ģ €ėŠ” ź°œģøģ ģœ¼ė”œ ė„ˆė¬“ ģ¢‹ģ•˜ģŠµė‹ˆė‹¤. ķœ¼ė„­ķ•œ ģ•„ģ¹Øź³¼ ģ„ģ‹ģ“ģ˜€ģŠµė‹ˆė‹¤. 2ė°•ģ¤‘ ķ•˜ė£Øė§Œ ģ €ė…ģ„ ģ“ģš©ķ–ˆėŠ”ė° ģ•„ģ£¼ ė§Œģ”±ķ–ˆģŠµė‹ˆė‹¤.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provate outdoor onsen
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

RAFFAELLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Era proprio come la immaginavo, soggiorno fantastico, posto incantevole, la nostra stanza aveva la vista di una piccola cascataā€¦tutto veramente come descritto! La consiglio
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter getaway

Det var underbar personal! Rummen var mysiga och hotellet lƄg nƤra kombini. Det absolut bƤsta med hotellet var frukosten/middagen och onsen!
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

JIHOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ģž˜ ģ‰¬ė‹¤ ź°‘ė‹ˆė‹¤.

ė…øģøė¶„ė“¤ģ“ ģ—¬ėŸ¬ ź³„ģ…Øė‹¤(ģ¼ė³øģø). ģ° ģ˜Øģ²œģ“ė¼ ģƒź°ė“¤ģ—ˆźµ¬ ģ‹œģ„¤ ėŖØė‘ ė§Œģ”±ģŠ¤ėŸ½ģŠµė‹ˆė‹¤. ė‹¤ė§Œ ėŒ€ģš•ģž„-ģ•¼ģ™øģ˜Øģ²œģ“ ģ—°ź²°ė˜ģ–“ģžˆģ§€ ģ•Šģ•„ ģ•½ź°„ģ€ ė²ˆź±°ė”­ģŠµė‹ˆė‹¤. ģ“ ė¶€ė¶„ė§Œ ė¹¼ė©“ ė§¤ģš° ė§Œģ”±ķ•©ė‹ˆė‹¤.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

MAN LING

Liked: Cleanliness, staff & service
住å®æē’°å¢ƒęœ‰é»žčˆŠ,äŗ¤é€šäŗ¦äøē®—ę–¹ä¾æ
Stayed 1 night in Jan 2023
Verified

8/10 Good

MASATO

Liked: Staff & service, property conditions & facilities, room comfort

ć‚†ć£ćć‚Šć§ćć¾ć—ćŸć€‚

č„æé¤Ø恮恊éƒØå±‹ć«å®æę³Šć—ć¾ć—ćŸć€‚å­ć©ć‚‚ćŒē”Ÿć¾ć‚Œć¦åˆć‚ć¦ć®ę—…č”Œć§å¦»ć®čŖ•ē”Ÿę—„悂恂悊čæ·ęƒ‘ćŒć‹ć‹ć‚‰ćŖ恄ꉀ悒éøć³ć¾ć—ćŸć€‚ä»–ć®å£ć‚³ćƒŸć«ć‚‚ć‚ć‚‹ć‚ˆć†ć«å°‘ć—å¤ć„ę„Ÿć˜ćŒć—ć¾ć™ćŒéƒØå±‹ć®éœ²å¤©é¢Ø呂ćÆäø€ē›®ć‚’갗恫恙悋äŗ‹ćŖćć‚†ć£ćć‚Šå‡ŗę„ć¦å­ć©ć‚‚ćŒć„ć‚‹ę–¹ć«ćÆē‰¹ć«ć‚Ŗć‚¹ć‚¹ćƒ”ć§ć™ć€‚ę–™ē†ćŒćØ恦悂ē¾Žå‘³ć—ćć¦č‰Æć‹ć£ćŸć§ć™ļ¼čŖ•ē”Ÿę—„ć‚±ćƒ¼ć‚­ć‚‚é›»č©±ć²ćØ恤恧ē”Øę„ć—ć¦ćć‚Œć¦ć„ć„ć‚µćƒ—ćƒ©ć‚¤ć‚ŗ恫ćŖć‚Šć¾ć—ćŸć€‚å†™ēœŸć‚‚ę’®ć£ć¦é ‚ćåø°ć‚Šć«ćƒ—ćƒ¬ć‚¼ćƒ³ćƒˆć—ć¦ć‚‚ć‚‰ć„ć¾ć—ćŸć€‚
Stayed 1 night in Jun 2022
Verified

8/10 Good

Hideo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ꖙē†ćŒćØć¦ć‚‚ćŠć„ć—ćå‡ŗ恕悌恟ēØ®é”žć€č¦‹ę „ćˆć‚‚ęŗ€č¶³ć€‚ęø©ę³‰ć‚‚ć‚„ć‚„ē†±ćć¦ē§å„½ćæ恧ęø©ę³‰ć«ę„恟ćØ恄恆ꄟ恘恌恗恟怂ę¹ÆäøŠć‚Šå¾Œć®č‚ŒćÆć™ć¹ć™ć¹ć§ć—ćŸć€‚
Stayed 1 night in Jan 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ęæć‚Šę¹ÆćŒęœ¬å½“ć«ē“ ę™“悉恗恄怂

ē®±ę ¹ä»™ēŸ³åŽŸē‰¹ęœ‰ć®ē™½ęæęø©ę³‰ćÆęœ€é«˜ć§ć™ć€‚ éƒØå±‹ć‚‚ē“å¾—å‡ŗę„ć¾ć—ćŸć€‚ćć‚“ćŖä»™éƒ·ę„¼å„„ć®ęØ¹ć€…ćÆ2回ē›®ć§ć—ćŸćŒć‚„ćÆć‚Šé£Ÿäŗ‹ćŒę®‹åæµć€‚ å’Œé£Ÿć®ēœŸé«„怎å‡ŗę±ć®ę–‡åŒ–ć€ć‚’čæ½ę±‚ć•ć‚Œć¾ć™ę§˜ć«ā€¦!
Stayed 1 night in Oct 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

ć‚¹ć‚æćƒƒćƒ•ć®č‰Æć•ćŒå„½å°č±”

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Stayed 1 night in Nov 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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å­ć©ć‚‚ć®é ƒć€äø”č¦ŖćØå®æę³Šć—ćŸć“ćØ恌恂悊态ē¤¾ä¼šäŗŗ恫ćŖć£ć¦ć‹ć‚‰ćÆ何åŗ¦ć‹å‹äŗŗćØ利ē”Øć•ć›ć¦ć„ćŸć ćć¾ć—ćŸć€‚ 今回ćÆå°ć•ćŖå­ć©ć‚‚é€£ć‚Œć§ć—ćŸćŒć€ę°—é£ć„ć‚’ć„ćŸć ćć€€å¤§å¤‰åæ«é©ć«éŽć”恙äŗ‹ćŒć§ćć¾ć—ćŸć€‚ćƒ—ćƒ©ć‚¤ćƒ™ćƒ¼ćƒˆć«ć‚‚é…ę…®ćŒć‚ć‚‹ć‚ˆć†ć«ę„Ÿć˜ć¾ć—ćŸć€‚ ē™½ęæć—ćŸęø©ę³‰ć‚‚ę³‰č³Ŗ悈恏ćØć¦ć‚‚ę°—ęŒć”ćŒć‚ˆć‹ć£ćŸć§ć™ć€‚ć¾ćŸć€åˆ©ē”Ø恗恟恄恧恙怂 č½ć”ē€ć„ćŸę˜”ćŖćŒć‚‰ć®å®æ恧恙恮恧é¤Øå†…ć«ć‚³ćƒ³ćƒ“ćƒ‹ć‚„č‡Ŗč²©ę©ŸćŖ恩ćÆć‚ć‚Šć¾ć›ć‚“ć€‚ćŠę°“ćÆć‚ć‚Šć¾ć—ćŸćŒć€å¤ćÆå–‰ćŒä¹¾ćć®ć§ć€ć‚‚ć£ćØå¤§ććŖå…„ć‚Œē‰©ć«éŗ¦čŒ¶ćŖ恩悒ē”Øꄏ恄恟恠恑悋ćØå¬‰ć—ć„ćØćŠć‚‚ć„ć¾ć—ćŸć€‚
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ćƒŖćƒ•ćƒ¬ćƒƒć‚·ćƒ„ć§ćć¾ć—ćŸ

ć‚µćƒ¼ćƒ“ć‚¹ćŒäøåÆ§ć§ć€ę™Æč‰²ć‚‚ć‚ˆćć€ć”é£Æ悂ē¾Žå‘³ć—ćć€å¤§å¤‰ćƒŖćƒ•ćƒ¬ćƒƒć‚·ćƒ„ć§ćć¾ć—ćŸć€‚ć‚ć‚ŠćŒćØć†ć”ć–ć„ć¾ć—ćŸć€‚
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

This onsen hotel was amazing! I always wanted to try futon and have meals in the room so we booked the Japanese style house with open-air bath annex building. The hotel was very easy to find and it's right next to the bus stop. When we arrived there were staff welcoming us. There was no fault to their service, the room was very spacious, futon was soooo comfortable and the meal was amazing! Food was very high quality! So yummy. The onsen was so nice too! Although it's super hot but we were able to add cold water into it. One thing was the bathroom in the room was quite outdated but it's fine coz we used the shower outside instead.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
On arrival were not impressed with the attitude of the front desk, not very accommodating at all, all the reception area lights were off it was not very inviting to say the least The property although clean in some aspects could do with a little maintenance, balcony, sink, taps and bath. On the plus side, food excellent, dining room staff excellent, night porter excellent. The hotel also accommodated for my dislike of fish. This was the most expensive hotel of our whole trip but certainly not the best. We understand that the whole of hakone had just been hit by the typhoon and therefore appreciate that things where not normal with many people cancelling their reservations . May be it would have been better to close for a few days and give refunds
Stayed 2 nights in Oct 2019