Zostay Hostel Backpackers

Property class: 2

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A short walk from Hanoi Old Town Night Market and Hoan Kiem Lake, Zostay Hostel Backpackers provides a terrace, a coffee shop/cafe, and a hair salon. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Room options

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Showing 8 of 8 rooms

View all photos for Bed in 18-bed mixed dormitory room

Room

Bed in 18-bed mixed dormitory room

  • 60 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

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Room

Bed in 6-bed female dormitory room

  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Private Room 2 Double Beds, Shared Bathroom

Room

Private Room 2 Double Beds, Shared Bathroom

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds
  • Free wired internet

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Room

Private Room 1 Double Bed, Shared Bathroom

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Quadruple Room with 2 double beds

Room

Quadruple Room with 2 double beds

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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Room

Private Room 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Single Bed in Mixed Dormitory Room

Room

Single Bed in Mixed Dormitory Room

  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Shared Dormitory

Room

Shared Dormitory

  • 18 sq m
  • Sleeps 4
  • 2 Twin Bunk Beds
  • Free wired internet

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About the neighborhood

Old Quarter, a neighborhood in Hanoi, is home to Zostay Hostel Backpackers. Dong Xuan Market and Hanoi Old Town Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
View more Hostels in Hanoi
Map
No. 7, Hang Muoi Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • A crowded street market at night with people shopping and socializing.
    Ta Hien Street
    3 min walk - 0.3 km
  • A bustling street scene with a traditional archway, motorcycles, and various shops.
    Quan Chuong Gate
    7 min walk - 0.6 km
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    8 min walk - 0.7 km
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    8 min walk - 0.7 km
  • A market with various stalls selling snacks and beverages.
    Dong Xuan Market
    8 min walk - 0.7 km

Getting around

  • Hanoi Long Bien Station
    5 min drive
  • Cát Linh Station
    5 min drive
  • Noi Bai Intl. Airport (HAN)
    36 min drive

Restaurants

  • Hidden Gem Coffee
    1 min walk
  • Bun Cha Ta
    1 min walk
  • Xôi Yến
    1 min walk
  • Chou Steak
    1 min walk
  • Hanoi Food Culture
    2 min walk

About this property

Zostay Hostel Backpackers

  • Hostel near Hanoi Old Town Night Market
  • Close to Dong Xuan Market and Hoan Kiem Lake, Zostay Hostel Backpackers provides a terrace, a coffee shop/cafe, and a hair salon. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
  • You'll also find perks like:
    • Free self parking
    • A roundtrip airport shuttle (surcharge), concierge services, and a front-desk safe
    • A computer station, tour/ticket assistance, and newspapers in the lobby
  • Room features
  • All guestrooms at Zostay Hostel Backpackers have comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi.
  • Other amenities include:
    • Bathrooms with showers and hair dryers
    • Balconies and daily housekeeping

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Frequently asked questions

Is Zostay Hostel Backpackers pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Zostay Hostel Backpackers?

Check-in begins at noon.

What time is check-out at Zostay Hostel Backpackers?

Check-out is at 11 AM.

Does Zostay Hostel Backpackers provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 16.00 per vehicle applies.

Where is Zostay Hostel Backpackers located?

Located in Old Quarter, this hostel is within a 10-minute walk of Ancient House, Hoan Kiem Lake, and Hanoi Old Town Night Market. Dong Xuan Market and Hanoi Opera House are also within 15 minutes. Hanoi Railway Station is 26 minutes by foot.

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Reviews

Zostay Hostel Backpackers Reviews

6.8

7.0

Cleanliness

8.6

Location

7.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 5 out of 18 reviews
Rating 8 - Good. 5 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 4 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hostel

This is a really good hostel, good beds with comfortable bedding, very friendly and helpful staff, a perfect location for backpackers in the old quarter, a very nice little rooftop terrace and also good coffee at the small bar downstairs. Looking forward to coming back!
Verified review

6/10 Okay

Bearable for one night

It was basic but convenient for the old town and local bus service. Building and room rather run down. Unfortunately no breakfast could be provided as I left too early, I would have hoped for something simple like a bottle of water and piece of fruit.
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Disliked: Staff & service
The room was cute, and I got a 3 person room even though I booked a 8 person room. Beds were extremely firm, and made of a hard cushion material rather than a mattress or futon. The staff member who checked me in had an attitude and wasn’t helpful. I wasn’t given a key. It was fine for one night.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Disliked: Staff & service

Bueno si vas a estar todo el día de paseo.

La ubicación fue buena para los pocos días que estuvimos y lo que queríamos ver. La habitación compartida estaba bien , al igual que el colchón . Difícil de encontrar , ya que está en un 2 piso y abajo no está indicado. Es un edificio habitacional que en los 2 primeros pisos tiene comercios. . El recibimiento fue muy amable. Y nos ayudo con algunas preguntas de cómo llegar a lugares .
Stayed 1 night in Mar 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
スタッフは日によるけど、いい場合が殆どです。 スタッフは若くて元気で、質問すれば答えてくれます。特に気に入った点は、アヌビスのような犬がいて、かわいかったです。
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Liked: Staff & service

Personnel agréable

Hôtel en travaux quand nous sommes venus (travaux commençant à 5h). Très bien situé, personnel très agréable 😁
Stayed 2 nights in Oct 2018
Verified review

4/10 Poor

Liked: Cleanliness
They forgot to reserve my private room and gave it to someone else, but they were apologetic about it. They offered to let me stay in the dorm with a refund or drive me 3 km to their other property. The showers were kind of dirty and there was no hot water. It's in a very happening neighborhood with lots of nightlife.
Stayed 2 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

A nice trip to Hanoi. Very comfortable hotel and nice reception. They help me alot. The location is also perfect
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's a great Hotel !

it's amazing place where i went. I've just stayed one night. But many impression i realized, compare to price i paid. Staff, Location, Cleanliness are so great !
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experiencie ever

We booked for two night and also for the transfer from the airport. They picked us up and took us to another hotel far away in a not nice area without saying anything before getting there. They just drop us there and it was this lady telling us that there was a problem with our room and that we were staying there just for the night and they will pick us up in the moring to go to the hostel that we originally payed for it in downtown area. We didnt really want to stay there, it was far and ugly area so she send us with a taxi to the hostel were it was this guy who didnt give a problem he just kept working on his computar without a solution and saying us that he has all the rooms full, so we figure it out that they were lieying to us and he blamed expedia for that. We just run away from that also ugly place that I wont ever recomend. We ended up in a hotel just around the corner, wich was nicer with lovely staff and also cheap. We didnt even could get a dolar back from something that we didnt used and made us have the worst experiencie.
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

陰暗的住房環境

旅館只有地點好。 Expedia 提供的旅館資料不充足，此旅館有兩個地點，結果跟朋友分到不同間，兩間的距離又無法用走路的到達，被迫要換房型。 網站上說附早餐跟有吹風機，其實都沒有提供，所以Expedia應該要對此旅館重新更新資訊！ 旅館內走廊陰暗，房間內燈光也不足，住起來不舒服。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

It's an ok hostel.

Booked this place (a bunk in a 14-bed dorm) to rest for the day before embarking on an overnight train to China. The staff were very friendly and helpful, even offering me a glass of water on arrival. It's a small act but I appreciate it. Each bunk in the 14-bed dorm had an electrical outlet and lamp. The bunk was a little hard though, and the neighbouring building was playing loud Techno music during the afternoon. You'll need to bring your own towel, and best to wear slippers when using the shower! Depending on your luck, you might encounter hostel mates who leave a lot of dirt, sand and hair in the toilet! This hostel is located amidst busy streets with lots of traffic (but then again, that's Vietnam for you) with a few eateries nearby (even stumbled on a Harry Potter themed cafe, which was quirky). It's one of the nearer stays to the train station across the bridge which goes to China.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Khách sạn này quá ổn với chi phí rẻ

tôi ở đây 2 ngày nhưng cảm thấy rất thú vị, nhân viên luôn coi tôi như người thân, gần phố đi bộ, chợ đêm, bến xe buýt thực sự ở đây rất thoải mái
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place !

Greate location at Old quarter i will come back here by next time
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't go in this hostel if you have choice.

During our world tour, this is the worst hotel we visited. It smells humidity and it's very dirty. We found an old and dirty knife in our nightstand... Our shower was blocked, so our private bathroom totally flooded. Finally, when we arrived at 6am they offer us to stay in the dorm waiting our room... At the check out they charged us for this stay ! If they have said us that we would have stayed in the hall... Or in town. More, it's nearby a big road, so dorms are very noisy... There are a lot of hostels around, look others before booking.
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort