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Cascades Mountain Resort, an Ascend Collection Hotel

3.5 star property
Family-friendly hotel with 3 hot tubs and a 24-hour business center

Choose dates to view prices

The Ascend Hotel Collection welcomes families with an indoor pool and waterslide. Enjoy coffee at the café or relax by the fireplace. Free WiFi keeps everyone connected. The on-site restaurant serves dinner daily, offering convenience and fun for all ages.

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Hot Tub
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
201 Sugarloaf Road, Hendersonville, NC, 28792

What's nearby

  • Blue Ridge Mall - 20 min walk - 1.7 km
  • Jump Off Rock - 12 min drive - 11.2 km
  • Sierra Nevada Brewing Company - 13 min drive - 18.5 km
  • Moonshine Mountain Snow Tubing Park - 17 min drive - 14.1 km
  • Biltmore Estate - 25 min drive - 39.7 km

Getting around

  • Asheville Regional Airport (AVL) - 13 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬16 min walk
  • ‪Binion's Roadhouse - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive

About this property

Cascades Mountain Resort, an Ascend Collection Hotel

Family-friendly hotel near Blue Ridge Mall
Located close to Saint Paul Mountain Vineyards, Cascades Mountain Resort, an Ascend Collection Hotel provides a poolside bar, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the 3 hot tubs. The on-site American cuisine restaurant, Old Orchard Tavern, serves dinner. Free WiFi in public areas is available to all guests, along with a garden and a fireplace in the lobby.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool, along with a waterslide
  • Free self parking
  • Smoke-free premises, a 24-hour front desk, and a TV in the lobby
  • 3 meeting rooms, a vending machine, and concierge services
  • Guest reviews say good things about the pool
Room features
All 100 rooms include comforts such as air conditioning. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Old Orchard Tavern

Things to do

  • 3 hot tubs
  • Children's pool
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (2,100 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1960
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Fitness facility
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Cascades Mountain Resort Hendersonville
Cascades Mountain Resort
Cascades Mountain Hendersonville
Cascades Mountain
Cascades Mountain Resort, Ascend Hotel Collection Hotel
Cascades Mountain Resort an Ascend Hotel Collection Member
Cascades Mountain Resort, Ascend Hotel Collection Hendersonville

Frequently asked questions

Does Cascades Mountain Resort, an Ascend Collection Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Cascades Mountain Resort, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cascades Mountain Resort, an Ascend Collection Hotel?

Check-in start time: 4 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Cascades Mountain Resort, an Ascend Collection Hotel?

Check-out is at 11 AM.

Where is Cascades Mountain Resort, an Ascend Collection Hotel located?

This family-friendly Hendersonville hotel is located near the airport, within 3 mi (5 km) of Blue Ridge Mall and Saint Paul Mountain Vineyards. Elijah Mountain Gem Mine and Jump Off Rock are also within 9 mi (15 km).

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Cascades Mountain Resort, an Ascend Collection Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 246 out of 1000 reviews
Rating 8 - Good. 210 out of 1000 reviews
Rating 6 - Okay. 194 out of 1000 reviews
Rating 4 - Poor. 169 out of 1000 reviews
Rating 2 - Terrible. 181 out of 1000 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities
Great place to stay
Stayed 2 nights in Jul 2024

8/10 Good

Rocky

Liked: Cleanliness
Nice stay
Stayed 1 night in Nov 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay
Stayed 2 nights in Jul 2024

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Nice place
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2023

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Wished the gym, bar, and hot tub was in working order. Very friendly staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good liked the pool area and patio area
Stayed 2 nights in Sep 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 2 nights in Dec 2024

6/10 Okay

Darla

Liked: Staff & service
Disliked: Amenities
Enjoyed the stay. Property is just older & could use some updating. We stayed here for the pool & slide. The kids loved it.
Stayed 2 nights in Sep 2024

2/10 Terrible

Stefanie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you haven’t checked in yet, do yourself a favor and walk across the street. Thank me later.
Stayed 2 nights in Apr 2024

6/10 Okay

Melody

Disliked: Amenities
Kids luv the pool
Stayed 1 night in Jun 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great
Stayed 2 nights in Aug 2023

10/10 Excellent

Jessika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be back
Stayed 1 night in Jul 2024

6/10 Okay

Jean

Liked: Staff & service
I wish it was a bit cleaner.
Stayed 7 nights in Nov 2024

6/10 Okay

Anna

Liked: Cleanliness
Disliked: Property conditions & facilities
Would be better if they has breakfast every day and house keeping
Stayed 1 night in Jul 2023

6/10 Okay

Keenyn

Liked: Room comfort
Went to check in, waited 40 mins to get checked in, room was ok, had to go back down to the front desk every day to get a fresh towel and toilet paper.
Stayed 4 nights in Dec 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool and the slide
Stayed 1 night in Sep 2023

10/10 Excellent

Lynn

Beautiful
Stayed 1 night in May 2024

8/10 Good

Joe

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Pool and slide were awesome.. room was clean, but bar/restaurant was closed, no WiFi, gift shop was also closed
Stayed 3 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip took the kids to go tubbing location is perfect plenty of places to eat. Bar and dining was fantastic every member of the staff was great. Rich the restaurant manager was top notch along with front desk. Pool and play area was perfect for kids after tubbing. Already planning next trip.
Stayed 2 nights in Dec 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
The indoor pool and slide!
Stayed 1 night in Mar 2024

2/10 Terrible

Adeline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not handicap accessible, very rude service. I’ll never stay again
Stayed 1 night in Nov 2024

6/10 Okay

David

Disliked: Cleanliness, amenities
Has an amazing pool in the middle. Resort has much potential but needs updating and gym, hot tubs need fixed.
Stayed 2 nights in Apr 2024

6/10 Okay

Fred

Disliked: Amenities, property conditions & facilities
If your looking for economical accommodations, this is for you. If you sre looking for a good indoor pool, this is for you. Otherwise, you'll ptobsbly be disappointed.
Stayed 2 nights in Aug 2024

2/10 Terrible

Melina

Liked: Staff & service
Disliked: Cleanliness
There was no wifi, no breakfast, no hot water, mold in rooms, foul smell, and our room was open when we came to it giving us concerns for safety.
Stayed 1 night in Dec 2024