"Vincenzo Reggi at the front desk was exceptional!"

"Beautiful hotel, customer service excellent!!!!"

"The room was spacious and clean to a high standard. The balcony was very pleasant- very wide and sunny with a good view over the harbour and surrounding area. "

"If you are looking to take one of the Ferry's out of Naples, and need to spend the night then Smart Hotel Napoli is the right choice. It is right next to a few different Ferry companies, and also where the Cruise Lines come in. It is in a busy area, however the Hotel is in a side, quiet area of an old Ferry building. We had to take a few minutes to find it, as the entrance is on a corner of the building. Check-in was quick and easy, and the staff were nice and friendly. Our room was clean...

"I’ve been to Naples many times, but this is by far the best position and hotel in town"

"Great location for shops and dinning. AC doesn't cool enough. Breakfast was good but the same every day. Very clean and quite place. Will go back again. "

"I’ve spent three nights and it was exceptional. I am really happy with the service and place. Thank you. "

"The rooftop terrace and restaurant alone make this property worth booking. Amazing views of Napoli and the bay day and night. The location is wonderful up on the hill out of the real hustle and bustle but also very accessible to everything with just a walk down the stairs right outside the hotel. Only one con for me was the lighting in the bathroom. Just a little dark and I forgot my lighted magnifying makeup mirror so getting ready was a bit of a challenge. I would definitely stay here again....