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Customs House Hotel

3.0 star property
Waterfront hotel with free breakfast and a restaurant

Choose dates to view prices

Located in Hobart's CBD, Customs House Hotel welcomes travelers with local flavors at its seafood restaurant. Guests enjoy free in-room WiFi, dry cleaning services, and a bar with multilingual staff ready to assist.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is AED 532
AED 593 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Quadruple Room

Quadruple Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Quadruple Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 26 sq m
  • City view
  • Sleeps 6
  • 1 Queen Bed, 3 Twin Beds and 1 Double Sofa Bed

View all photos for Waterfront King

Waterfront King | Desk, free cribs/infant beds, free WiFi, bed sheets

Waterfront King

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Coffee/tea maker
  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Queen Room

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Queen Room

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Waterfront Twin Room

Waterfront Twin Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Waterfront Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Coffee/tea maker
  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Queen Above Bar

Queen Above Bar | Desk, free cribs/infant beds, free WiFi, bed sheets

Queen Above Bar

8.4 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King Standard

Superior King Standard | Desk, free cribs/infant beds, free WiFi, bed sheets

Superior King Standard

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Studio Room

Waterfront Studio Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Waterfront Studio Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Coffee/tea maker
  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Waterfront King Room

Superior Waterfront King Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Superior Waterfront King Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Coffee/tea maker
  • 30 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Map
1 Murray Street, Hobart, TAS, 7000

What's nearby

  • Mona Ferry Terminal - 2 min walk - 0.2 km
  • Salamanca Market - 3 min walk - 0.3 km
  • Salamanca Place - 5 min walk - 0.5 km
  • Franklin Wharf - 7 min walk - 0.6 km
  • Constitution Dock - 7 min walk - 0.6 km

Getting around

  • Tasmanian Transport Museum Station - 14 min drive
  • Hobart International Airport (HBA) - 15 min drive

Restaurants

  • ‪Retro Cafe - ‬3 min walk
  • ‪Mary Mary - ‬3 min walk
  • ‪Fish Frenzy - ‬3 min walk
  • ‪Telegraph Hotel - ‬1 min walk
  • ‪The Whaler - ‬3 min walk

About this property

Customs House Hotel

Historic hotel near Salamanca Market
Located close to Salamanca Place, Customs House Hotel provides free cooked-to-order breakfast, dry cleaning/laundry services, and a bar. The on-site seafood restaurant, Customs House Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Luggage storage, ATM/banking services, and multilingual staff
  • Smoke-free premises and an elevator
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Customs House Hotel boast comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Refrigerators, free infant beds, and electric kettles

Similar properties

View from room
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  • Restaurant
  • Air conditioning
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9.2 out of 10, Wonderful, 739 reviews
The price is AED 448
AED 493 total
includes taxes & fees
17 Dec - 18 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for AUD 20 per night; reservations required; discounts available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Built in 1846
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Frequently asked questions

Is Customs House Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Customs House Hotel?

Check-in start time: 2:00 PM; Check-in end time: 7 PM. Late check-in is available during limited hours.

What time is check-out at Customs House Hotel?

Check-out is at 10 AM.

Where is Customs House Hotel located?

Located in Hobart Central Business District, this historic hotel is within a 5-minute walk of Parliament House, Salamanca Market, and Salamanca Place. Brooke Street Pier and Mona Ferry Terminal are just steps away.

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Customs House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 405 out of 877 reviews
Rating 8 - Good. 352 out of 877 reviews
Rating 6 - Okay. 86 out of 877 reviews
Rating 4 - Poor. 20 out of 877 reviews
Rating 2 - Terrible. 14 out of 877 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Lovely staff and full of character. Great breakfast.
Stayed 7 nights in Oct 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent venue
Stayed 1 night in Sep 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A querky bulding that has been well renovated despite the overall age of the building. Excellent location and a great bar
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, lovely location, lovely staff. Room was very spacious and very well stocked with tea and coffee making materials.
Stayed 1 night in Sep 2025

10/10 Excellent

Brett

Liked: Amenities
Fantastic location. Great value. Breakfast choices great. Recommend the porridge with mixed berries. Staff very responsive. We were upgraded to a waterfront superior room. Lovely with great view over harbour. Very comfortable bed and sofa
Stayed 2 nights in Nov 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy accommodation Great location Enjoyable pub and dining experience Location was very convenient
Stayed 3 nights in Aug 2025

10/10 Excellent

Marlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in arguably one of Australia's best locations. I stay here twice a year for work and look forward to it each time. The rooms are terrific and the pub downstairs has beautiful food and good vibes.
Stayed 1 night in Sep 2025

10/10 Excellent

Thao Minh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating- helping us store our fresh food on our first day before check-in and helped us cook our eggs for the Three Capes hike. The location is fantastic and the room was clean and spacious. Highly recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best accommodation
Stayed 3 nights in Jul 2025

10/10 Excellent

Jenice

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location and fantastic staff.
Stayed 3 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient property, walk all around waterfront. Food was really good. Just the bed was a bit too soft and some noise from outside at night.
Stayed 1 night in Sep 2025

10/10 Excellent

Airene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, the place is at the perfect location on everything from restaurants, bus stops, pier, Salamanca Market, shops, tour pickups, etc. Breakfast were excellent, hotel bar and restaurant were a bonus. Having a laundry outside our room were very helpful.
Stayed 12 nights in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff have to be congratulated, staying at Customs House ended up being one of the highlights of our holiday.
Stayed 7 nights in Jul 2025

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay lovely staff
Stayed 1 night in Mar 2025

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Great bar food!
Stayed 5 nights in May 2025

10/10 Excellent

Lilliah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently sited. Close to the city, the market, ferries, buses, and restaurants. I would highly recommend staying there.
Stayed 7 nights in Jul 2025

10/10 Excellent

Ravikash Chandra

Liked: Cleanliness, amenities, property conditions & facilities
Great accomodation
Stayed 4 nights in May 2025

8/10 Good

Trish

Liked: Cleanliness, amenities, property conditions & facilities
Staff here are very friendly and accommodating. Really central spot,just across the road from the Mona ferry.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stevie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best room Ive stayed in so far, loved it
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities
Great location. Friendly staff. Room was good too, though a little tired.
Stayed 4 nights in Jun 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Room was very comfortable and staff very friendly, and great breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location. Great room excellent breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Marlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, awesome rooms and great down stairs atmosphere! Really enjoyed my stay, the rooms are modern and clean, the food is excellent and the location is absolutely second to none. A must stay spot when visiting Hobart!
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Great position good food and helpful staff
Stayed 3 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jan 2025