4/10 سيّئ
April M.
27 أغسطس 2025
عناصر نالت الإعجاب: النظافة
I booked this property because it said that parking was included. Lo and behold, if you don’t book far enough in advance, there is no parking available. This should be explicitly stated in the booking. I had to find my own parking. As you know in downtown Waikiki, it’s sparse and expensive. The toiletries were watered down. I left an item at the property, but could only get it late the next day. I was leaving the island early the next morning. If I had been informed when the housekeeper found it, I easily could have returned. Or if they had been available any time at all after I messaged at 4 pm, I could have gotten it that afternoon before I left early the next day. I was simply given the housekeepers phone number and told to coordinate with them. Of course, the housekeeper charged a fee to mail it back to me. The property was clean and in a good location. There was nothing extra. It’s a basic accommodation. Don’t expect customer service.
April M.
أقام ليلتين (2) في شهر أغسطس عام 2025