Best Western Maple City Inn

2.5 star property
Hotel in Hornell with free breakfast and a fitness center

Choose dates to view prices

Best Western Maple City Inn welcomes travelers with a complimentary breakfast buffet each morning. Enjoy in-room WiFi to stay connected, a fitness center to maintain exercise routines, and an indoor pool for a refreshing retreat. Free newspapers keep guests informed.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Pet friendly
  • 24/7 front desk
The current price is AED 364
AED 408 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
1 Canisteo Sq, Hornell, NY, 14843

What's nearby

  • Hornell Erie Depot Museum - 3 min walk - 0.3 km
  • Railhead Brewing Company - 13 min walk - 1.1 km
  • Veterans Memorial Park - 14 min walk - 1.2 km
  • Keuka Lake - 37 min drive - 61.3 km
  • Letchworth State Park - 45 min drive - 70.4 km

Getting around

  • Elmira, NY (ELM-Elmira - Corning Regional) - 61 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬16 min walk
  • ‪Subway - ‬4 min drive
  • ‪The Max - ‬18 min walk
  • ‪Taco Bell - ‬8 min walk

About this property

Best Western Maple City Inn

Property highlights
Take advantage of a free breakfast buffet, dry cleaning/laundry services, and a gym at Best Western Maple City Inn. Free in-room WiFi, with speed of 50+ Mbps, and a 24-hour business center are available to all guests.
Other perks include:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, an electric car charging station, and a vending machine
  • Free newspapers, a 24-hour front desk, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 62 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with designer toiletries and tubs or showers
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and refrigerators

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 24-hour business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per day, plus a deposit of USD 40 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 40 per day
  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hornell
Comfort Inn Hotel Hornell
Hornell Comfort Inn
Comfort Hotel Hornell
Comfort Inn Hornell Ny
Best Western Maple City Inn Hornell
Best Western Maple City Inn
Best Western Maple City Hornell
Best Western Maple City
Best Maple City Hornell
Best Western Maple City Inn Hotel
Best Western Maple City Inn Hornell
Best Western Maple City Inn Hotel Hornell

Frequently asked questions

Does Best Western Maple City Inn have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–midnight.

Is Best Western Maple City Inn pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 40 per day and a fee of USD 40 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Maple City Inn?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Maple City Inn?

Check-out is at 11 AM.

Where is Best Western Maple City Inn located?

Situated in Hornell, this hotel is within a 15-minute walk of Hornell Erie Depot Museum, Railhead Brewing Company, and Veterans Memorial Park. Canacadea State Forest and St. James Hospital are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Best Western Maple City Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 318 out of 714 reviews
Rating 8 - Good. 262 out of 714 reviews
Rating 6 - Okay. 82 out of 714 reviews
Rating 4 - Poor. 37 out of 714 reviews
Rating 2 - Terrible. 15 out of 714 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rita

Liked: Cleanliness, amenities
The room was clean, parking good and breakfast ok.
Stayed 1 night in Oct 2025

6/10 Okay

Yiu

Liked: Staff & service
Disliked: Amenities
This is an average hotel in the south side of town. You will find big supermarkets and better restaurants in the north side.
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Easy parking. Quick drive to Alfred State.
Stayed 2 nights in Sep 2025

8/10 Good

Darby

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Oct 2025

4/10 Poor

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities
Very outdated rooms. You can hear everything
Stayed 1 night in Nov 2025

6/10 Okay

Angel

Liked: Amenities
I was a little disappointed in the hotel. I guess I expected a nicer. It was the little things that got me; overall worn space, the dresser drawer wouldn't stay closed, dips in the hallway, treadmill was fairly old, bur worked, that kind of thing. Loved that there was shampoo, soap, etc in the bathroom.
Stayed 1 night in Nov 2025

6/10 Okay

Scott

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s okay. Kind of stuffy and not easy to get fresh air though
Stayed 2 nights in Oct 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

The staff was super helpful. The breakfast was great. And the overall experience was wonderful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Easy acces
Stayed 1 night in Sep 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly!!
Stayed 2 nights in Jul 2025

4/10 Poor

Pamela

Liked: Property conditions & facilities
Disliked: Amenities
We got woken up in the middle of the night by the carbon monoxide detector. Front desk didn’t know what to do and they had no batteries. We took it off the wall and walked it down to the lobby desk in pjs in middle of the night. Pool was closed the next morning. Employee was smoking right out the main entrance front door. Ny law 50 foot she was like 5. She also rude. The breakfast employee was nice and kept things clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very clean staff was very polite and answered any questions that we had about where stuff was and some places if you DoorDash will deliver right to your room
Stayed 2 nights in Jul 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot, convenient restaurants, and amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience
Stayed 1 night in Jul 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service
Staff was nice, but very run down area and building looked run down and outdated. Room was clean and amenities were adequate
Stayed 2 nights in Jul 2025

10/10 Excellent

Joanna

Liked: Amenities
Great stay, rooms are very clean and comfortable, very friendly staff, Tracy is very attentive and welcomed us with fresh coffee when we arrived!
Stayed 1 night in May 2025

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, staff was friendly and the location was great.
Stayed 1 night in Feb 2025

10/10 Excellent

Ezekiel

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great hotel stay to come see my people at Alfred State College
Stayed 2 nights in Apr 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and clean place
Stayed 1 night in Mar 2025

6/10 Okay

Justin

Disliked: Cleanliness
Bathroom not clean. Long black hair all over the floor as well as in the shower.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place for your family

Hey, beautiful experience
Stayed 2 nights in May 2025

8/10 Good

Jourdan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and close to our destination.
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Its a motel full of construction workers

Only ONE staffer on to check guests in, guests piled up, no one to help resolve computer issues while another checked guests in.
Stayed 1 night in Jul 2025

8/10 Good

Jeffrey

Liked: Cleanliness, property conditions & facilities
Everything was very good. Clean room, friendly staff. Breakfast left a lot to be desired!
Stayed 2 nights in May 2025