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Hotel do Canal

4.0 star property
Travelers can savor a cup at the coffee shop/cafe or challenge each other to a friendly game of billiards at this marina-view property

Choose dates to view prices

Hotel do Canal sits oceanside with peaceful marina views. Guests relax in the sauna or steam room, book rejuvenating massages, and enjoy meals at Clipper Restaurant. The property offers high-speed WiFi and a multilingual staff praised for exceptional service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 480
AED 500 total
includes taxes & fees
7 Jun - 8 Jun

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About this property

Hotel do Canal

  • Luxury upscale hotel by the ocean
  • At Hotel do Canal, you can look forward to a marina, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site restaurant, Clipper Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
  • Additional perks include:
    • Free self parking
    • Buffet breakfast (surcharge), express check-out, and express check-in
    • A computer station, a front-desk safe, and a billiards/pool table
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 103 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
  • More amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with bidets and shower/tub combinations
    • Flat-screen TVs with premium channels
    • Wardrobes/closets, cribs/infant beds, and heating

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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The price is AED 319
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 38.0 per night

Cribs (infant beds) are available for EUR 19.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22.50 for adults and EUR 11.25 for children
  • Crib (infant bed) fee: EUR 19.0 per night
  • Rollaway bed fee: EUR 38.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel do Canal pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel do Canal?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel do Canal on 7 June 2026 start from AED 480, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel do Canal?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel do Canal?

Check-out is at noon.

Where is Hotel do Canal located?

Located in the heart of Horta, this luxury hotel is steps from Horta Historic Center, Peter's Scrimshaw Museum, and Horta Harbour. Porto Pim Beach and Fort of Santa Cruz are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 153 out of 283 reviews
Rating 8 - Good. 89 out of 283 reviews
Rating 6 - Okay. 28 out of 283 reviews
Rating 4 - Poor. 8 out of 283 reviews
Rating 2 - Terrible. 5 out of 283 reviews

Reviews

Verified

10/10 Excellent

jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was great. Tv too hard to get English subtitles! Staff very friendly and helpful. Room was clean and comfortable!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The staff was friendly and helpful
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Lorne

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendky and helpful staff. Very clean. Bed was comfortable with very nuce linen and towels. Included breakfast was also very good. Parking is provided free and there are many parking spots nearby. We'll be staying here again upon our return to Faial
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make it amazing and it’s easy walk to scuba diving and fishing boats
Stayed 1 night in Jul 2023
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, within walking distance to many attractions, shopping and restaurants. The hotel was clean, but could use some updating. Staff was very friendly and helpful.
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff at this property. I like the convenience of being so close to diveazores.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the city centre. Excelent breakfast!
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Jesika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel do Canal is our favorite hotel in Faial. The staff are warm and friendly. The accommodations are nice and spacious. It is pretty handicap accessible and offers onsite gym, tours, multi-lingual staff, and delightful restaurant! We had dinner to which no detail had been overlooked and a great wine list was available. We also always enjoy a delightful breakfast with local offerings and general European cuisine. We already look forward to our return!
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Janelle

Liked: Staff & service
Comfortable room. Wish we had a double bed instead of two twin beds. Being off season, wished we were offered an upgrade. Sofa in room quite out dated and not suitable for sitting. Spa area is awkward…a pool in the centre of a room with no working jets. None of the saunas were open. Nice public seating areas with spectacular view of Pico! Pool table and small library offered great place to wait out the rain and have a little relaxing time. Surprised to be billed for drinking the water left in the room! Desk staff were polite and extremely helpful. A good stay.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

ROSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in May 2026
Verified

6/10 Okay

Marilyne

Liked: Cleanliness, staff & service
Friendly Staff, well located, but need a refresh.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Decio

Liked: Cleanliness, amenities, property conditions & facilities
Good staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Reut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, nice breakfast and a quiet location. Overall highly recommend!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone was friendly and extremely helpful.
Stayed 10 nights in Aug 2025
Verified

10/10 Excellent

Marie

Liked: Amenities
I Will be back at this to hôtel Good service
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

alice L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Horta, super friendly and helpful staff, onsite restaurant and great gym.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was very nice everything was very clean my first time staying there❤️
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely people, perfect position.
Stayed 7 nights in May 2023
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the waterfront which in the azores: in my opinion, is the place to be.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People, cleanness, hottub, location
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort

Worth the trip

We had a wonderful time in a place that is pristine especially for the Atlantic Ocean, weather was unreal and plenty to do.
Stayed 4 nights in Aug 2022
Verified

4/10 Poor

Janos

Liked: Staff & service
Disliked: Cleanliness
Long overdue renovation badly needed. Especially the carpeting is very old, dirty and smelly. My hint for anyone wanting some fresh air, keep the window open throughout the night, you might not wake up with quite so severe headache in the morning.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing- very accommodating. The property was clean and in center of town. Everything in the harbor was walkable including the dive shop
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Du Canal is a beautiful property. The room was spacious, well appointed and clean. We had a view of the Harbor and it was a short walk to just about everything in town. The staff was so courteous and helpful. We will definitely stay here again.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone went above and beyond to always help with anything. They have a well run establishment and they all work together as a team. I would highly recommend this hotel.
Stayed 5 nights in Aug 2023