Find all hotels by Best Western in Hot Springs, SD from AED 319

"Third time here. First time they were remodeling now enjoying that. Only recommendation would be for something to hang things on. "

"It’s an old town. This was a better stay than expected and the location is great."

"Had issues with the heater not working properly. Staff said that they don’t know anything about that and that maintenance would be in the next day. Breakfast was not good at all and one morning, the shower was cold. Also the entire hotel smelled like a strong chemical disinfectant."

"Great place, nice room, good breakfast"

"They are doing a renovation and were unable to use the pool, which was a reason we booked this place. Not a huge deal, but wish we knew before hand."

"::: off season ~ mid- April ::: But still! The pool & hot tub was empty. The ice machine was broken. (3 night stay) We had a room with a hot tub in it, we had to run the water in the hot tub for 5 minutes because it was all rusty. Same with the shower, had to run it for a few minutes to actually get hot water, but it was clear. The bed was very firm. The couch was missing the back two legs. I told the one staffer the next morning that the hot tub water would not stop running. He said since it was a Saturday he'll try to call a plumber. Possibly move me to another hot tub room. Well after we got back from sightseeing he said he was never able to reach anybody and actually the people in the other hot tub room did not check out. So the drip got more to a stream. The top door frame actually hit the door. Sunday I noticed a new staffer, he said that HE just took it over the hotel that day and he will get maintenance to fix it. When we returned from sightseeing it was not done and him, the original staffer, and a maintenance man all had to come into our room. Didn't fix, he said they'll have to break the whole hot tub out and replace it from the bottom. As I checked out Monday I asked for some kind of compensation for the room. He said if I come back it will all be taken care of, I said I would not come back to this hotel. No discount was given. I would not recommend staying at this hotel."

"No auto on air conditioning runs does not shut down "

"Great location. Rooms are older but adequate. "

"Room was great for our trip. Ground floor pets. Easy in and out for check in and out. Front desk staff was kind, informative and quick. The indoor pool wasn't the warmest but it's shape and style was very unique. Free on site laundry with nice washers and dryers was incredibly helpful after our long trip. AC could use an upgrade and filter needed replaced. Still worked well enough though. The little quirks were cute; colored trash bags, shapes and style of furniture. In the front office there were books and games to use at your leisure which was nice. We loved the style of the Inn itself. Restaurant next door was a great atmosphere for kids, grab and go kinda food was good and not too pricey. Overall would love to come back for a visit when its a bit warmer to use the outdoor pool also. "