The Lake House - Terra Lago

Welcome to The Lake House in the beautiful community of Terra Lago! Just 30 minutes from the bustling downtown Palm Springs, our spacious retreat offers breathtaking lakefront views. With 5 bedrooms and 3.5 bathrooms, there’s plenty of room to relax and enjoy. Perfect for families or groups, come experience the tranquility and charm of this desert oasis!

Each bedroom is generously sized and thoughtfully designed with modern standards for both style and comfort. Every room has its own TV, offering relaxation and entertainment for all. The primary bedroom features a private balcony with stunning lakeside views, perfect for enjoying a morning coffee or a peaceful desert sunset. The living area is equipped with fun games like shuffleboard and board games, while the fully stocked kitchen has everything needed for group meals and gatherings.

Outside, the home sits right on the water, offering a peaceful escape. Lounge on the sunbeds as you soak in the calm of the lake, or take a dip in the pool with its perfect lake view. Enjoy afternoons barbecuing, playing on the putting green, or simply relaxing in the comfortable outdoor space. Whether you’re savoring the breathtaking sunset or enjoying the waterfront serenity, this oasis is the ideal place to unwind and create lasting memories.


--- INTERIOR DETAILS ---
This home accommodates up to 14 guests with 5 bedrooms and 3.5 bathrooms. Additional spaces include a fully stocked kitchen, living room, dining room, den, laundry area, and garage. Our kitchen is stocked with an extensive list of small appliances, cookware, dinnerware and utensils needed to prepare almost any family meal. We provide a starter kit of seasonings including salt, pepper and olive oil. Please inquire with our team if you would like a complete list of all our cookware and small appliances.
We provide a starter kit of consumables for your stay which includes: paper towels, trash bags, dish soap, hand soap, coffee, tea, sugar, laundry pods, dryer sheets, toilet paper, make up remover, shampoo, conditioner, body gel and a welcome gift basket. This list is only intended as a starter kit; If you run out of consumables then you must be purchase additional items yourself. We also provide body towels and pool towels for the occupancy of the home, plus a set of hand towels and wash towels.

BEDROOMS:
●Bedroom #1 (primary): King bed, ensuite bath, balcony, designated workspace, nightstands, table lamps, smart tv, seating area, ceiling fan, closet, luggage rack, *upstairs
●Bedroom #2: Twin over full bunk with twin trundle, foos ball table, pac-man game, smart tv, *upstairs
●Bedroom #3: Double full beds, nightstand, smart tv, ceiling fan, closet, luggage rack, *upstairs
●Bedroom #4: Double queen beds, nightstand, table lamp, accent chair, smart tv, closet, luggage rack, *upstairs
●Bedroom #5: King bed, nightstands, table lamps, smart tv, closet, luggage rack, ceiling fan, *downstairs

BATHROOMS:
●Bathroom #1: Full bath located in primary bedroom #1 *upstairs
●Bathroom #2: Full bath with tub, located in upstairs hallway
●Bathroom #3: Standing shower, located in downstairs hallway
●Bathroom #4: 1/2 bath (powder), located in downstairs hallway

--- EXTERIOR DETAILS ---
●Pool: Fully smart automation system with easy spa control (pool heating: $50/day) infinity feature, sofa seating, cantilever umbrella
●Lattice Pergola: 6-person table for al fresco dining, stainless steel bbq grill
●Fire-pit: Natural gas fire-pit with 2 egg-chair seating
●Lakeside: 6 sun lounge chairs, 2 patio umbrella
●Mini Golf: 3-hole putting green


--- TERMS AND CONDITIONS ---


Safely Damage Waiver: As part of our effort to help you relax and enjoy your stay, we have partnered with Safely to provide you with $1500 worth of coverage for accidental contents damage or property damage. This means you can vacation with the peace of mind that you wont be unknowingly charged after your check out for minor accidental damages that may happen during your stay. All we ask is that you inform us of any damage so that we can file the claim with Safely.

Payment Terms: A valid credit card is required to be kept on file upon reservation. A member of our team will reach out to you upon booking to update your reservation guest portal with a valid credit card. The actual reservation payment is processed by Vrbo. For most bookings 50% is due upon booking and the remaining 50% is due 60 days before check in. If your check in is less than 60 days away, Vrbo may ask for the entire reservation amount upfront. We have no control over Vrbo`s payment terms; please reach out to Vrbo for any questions regarding the payment schedule.

Security Deposit: There is a $750 security deposit placed on the credit card on file as a pre-authorized hold. This is not a charge, but only a hold on the credit card. Pre-authorized hold is released 3 days after checkout provided there are no costs for which renter is responsible for such as: code compliances fines; missing or damaged linens, towels and small appliances; and costs not covered by our Safely insurance waiver. Renter hereby grants consent for Manager to charge Renter’s Card for any of the above damages or costs.

Outdoor Noise Limits: All units are equipped with Minut volume tracking devices. These devices track decibel levels, but do not record sounds. Amplified noise or music is not allowed outside at anytime of day. Quiet hours are from 9pm-8am Sunday-Thursday and 10pm-8am Friday-Saturday, during which all noise is prohibited even if it is coming from inside the home. Any other outdoor noise must be kept to a reasonable level during Quiet Hours. These are city regulations and we must abide by them to keep our short term rental license. Upon the first notification from the Helios team of a noise violation, we will reach out to the Guest to take corrective action. If the Guest is unresponsive or if no corrective action is taken, Guest may be liable to a $1000 charge. Furthermore, if code enforcement goes to the property and issues a citation, Guest will be responsible for paying the entire citation amount. Guest authorizes manager to charge credit card on file for any fines issued by code enforcement or any charges for breaking noise policy.


Cancellations: On VRBO, for any cancellations made 60 days or more from check in, you will receive a 50% refund minus the payment processing fees charged by Stripe. For any cancellations made within 60 days from check in, you will receive no refund. If the reservation is cancelled within 24 hours from booking and check-in date is 72 hours or more, you will receive a 100% refund minus the payment processing fees charged by Stripe. There is a strict no cancellation policy for all major holidays, major tennis or golf tournaments, and music festivals. Festivals include but are not limited to Power Trip, Coachella and Stagecoach music festivals. Special events and music festivals that are cancelled, postposed, or altered in any way, for any reason, do not qualify for any refund, alteration of the reservation or cancellation, including Acts of God, pandemics, epidemics or health outbreaks such as COVID-19. NO CREDIT WILL BE ISSUED IN THE CASE OF EARLY DEPARTURE OR CANCELLATION FOR ANY FESTIVAL BOOKING.

Pre-Check In Link: You will receive a pre-check in link shortly after booking. Through this check in link you will have to enter some basic information regarding your reservation, will have to sign our Terms and Conditions, and will be able to purchase any additional services as part of your booking. You will not have access to the House Manual until the pre-check in link is completed.

Permit Number: 051443
- HOUSE RULES/ POLICIES --

1. No loud parties or events are allowed.

2. Absolutely NO lake access per Terra Lago community rules. Guests will be immediately evicted.

3. As per the City of Indio Policy for vacation rentals, outdoor Quiet Hours are between 9PM - 8AM Sunday-Thursday and 10pm-8am Friday and Saturday. During Quiet Hours amplifying devices or music is prohibited outdoors. Outside of Quiet Hours, music or other outdoor noise is acceptable as long as it is not heard past the property line.

4. Pool heating is an extra $50/day and pool will be heated to 85 degrees. If you would like to purchase pool heating we will heat the pool so it is ready by check-in. If you’d like the pool heated, please let us know in advance as it takes 10 hours or more to reach the set temperature. A minimum of 3 consecutive days is required for pool heating, OR, for the entire duration of your stay if it`s less than 3 days.

5. Early check in at 1PM ($150) and late check out at 2PM ($150) is available for an extra fee ONLY if there are no back to back bookings to allow for proper cleaning.

6. Minimum 25 years of age to book.

7. SOME pets are allowed for an extra fee ($150/pet). Please consult with the owner before bringing the pet. Maximum of 2 pets. Pets are not allowed in the pool or on the bed. While we do allow some pets with prior approval, a $500 fine will be imposed for any presence or evidence of unapproved pets found within the premises.

8. No more than 4 vehicles allowed. There is absolutely NO overnight parking allowed in Terra Lago. The community will issue a fine.

9. No smoking inside the home. Evidence of smoking inside the home will result in a minimum fine of $750.

10. Tampering with noise monitoring devices will automatically result in eviction and a forfeit of all fees paid for unused nights and amenities.

11. Any missing or damaged linen, towels or small appliances will be deducted from the security deposit pre-authorized hold that is placed on the credit card on file.

12. An additional cleaning fee of $100 applies to stays of 28 nights or longer. This fee is payable promptly following booking confirmation.

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