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Hotel Kapeller

3.0 star property
Pet-friendly hotel with free parking connected to a shopping center in Innsbruck

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Hotel Kapeller offers a lively retreat with a shopping mall on site, playground, and free in-room WiFi. Enjoy express check-in and out, coffee/tea in the lobby, self parking plus multilingual staff to help you make the most of your stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Housekeeping
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is AED 589
AED 673 total
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room

Single Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Single Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Minibar
Cable channels
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Minibar
Cable channels
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Double Room

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Minibar
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Minibar
Cable channels
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Double Room with Balcony in the Annex Building

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Double Room with Balcony in the Annex Building

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Minibar
Cable channels
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double Room

Highlights

Separate sitting area
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Minibar
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Separate bathtub and shower
Hair dryer
  • 36 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

About the neighborhood

Map
Philippine-Welser-Strasse 96, Innsbruck, Tirol, 6020

What's nearby

  • DEZ Shopping Center - 5 min walk - 0.4 km
  • Ambras Castle - 9 min walk - 0.8 km
  • OlympiaWorld - 16 min walk - 1.4 km
  • Tivoli-Neu Stadium - 18 min walk - 1.5 km
  • Bergisel Ski Jump - 2 min drive - 2.9 km

Getting around

  • Rum Station - 6 min drive
  • Innsbruck Technik Tram Stop - 15 min drive
  • Kranebitten Airport (INN) - 17 min drive

Restaurants

  • ‪Le Burger - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Shifu - ‬6 min walk
  • ‪Coffee Bar Innsbruck - ‬11 min walk
  • ‪Yami - ‬11 min walk

About this property

Hotel Kapeller

Hotel near Innsbruck Old Town Christmas Market
Consider a stay at Hotel Kapeller and take advantage of a terrace, a shopping mall on site, and a playground. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Smoke-free premises, coffee/tea in the lobby, and tour/ticket assistance
Room features
All guestrooms at Hotel Kapeller include amenities such as free WiFi and safes, as well as free newspapers and minibars.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Similar properties

Daily buffet breakfast (EUR 20 per person)
Hilton Garden Inn Innsbruck Tivoli
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 76 reviews
The price is AED 391
AED 456 total
includes taxes & fees
1 Dec - 2 Dec
Hilton Garden Inn Innsbruck Tivoli

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 15 for adults and EUR 5 for children
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Playground
  • Shopping mall
  • Ski storage

Family friendly

  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 5 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Property is also known as

Hotel Kapeller
Hotel Kapeller Innsbruck
Hotel Kapeller Hotel
Kapeller Hotel
Kapeller Innsbruck
Kapeller Hotel Innsbruck
Hotel Kapeller Innsbruck
Hotel Kapeller Hotel Innsbruck

Frequently asked questions

Is Hotel Kapeller pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Kapeller?

Check-in start time: 3 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Kapeller?

Check-out is at 11 AM.

Where is Hotel Kapeller located?

Located in Amras, this hotel is within a 10-minute walk of DEZ Shopping Center and Ambras Castle. OlympiaWorld and Tivoli-Neu Stadium are also within 1 mi (2 km).

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Reviews

Hotel Kapeller Reviews

9.2

Wonderful

9.6

Cleanliness

8.4

Location

9.6

Staff & service

8.8

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 131 out of 198 reviews
Rating 8 - Good. 53 out of 198 reviews
Rating 6 - Okay. 6 out of 198 reviews
Rating 4 - Poor. 5 out of 198 reviews
Rating 2 - Terrible. 3 out of 198 reviews

Reviews

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
A nice clean hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Violette

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and great price quality
Stayed 2 nights in Aug 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for exploring the town by public transportation with free tickets form the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice place to stay the night!
Stayed 2 nights in Sep 2023

10/10 Excellent

Surya

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious room in a quiet area. Walkable to the tram, restaurants/shops and Ambras Castle. The staff were very nice and helpful and the breakfast was good.
Stayed 1 night in Jul 2023

10/10 Excellent

Bas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Feb 2025

4/10 Poor

WESLEY

Liked: Staff & service
Not the worst hotel ever, but a lot of sucky/weird things. Shower drain was clogged and the stupid shower doors don’t close so it flooded the entire bathroom with a less than 10 min shower. No heater in the room. Window was left open. Trash in the trash can. Only one small comforter and one pillow on the bed. Lobby/reception was surprisingly nice, but the room felt like a motel. Good location, but also right next to a farm so you’re greeted with animal smells as soon as you exit the property.
Stayed 1 night in Sep 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely location. Close to the tram that takes you into the city centre but in a lovely mountain view location that felt like being in the country. Breakfast was lovely & fresh. Staff all very friendly & cleanliness standards high. Really enjoyed our stay.
Stayed 2 nights in Jul 2022

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay was too short!

A bit off the beaten path, until you see that public transportation is within an easy walk. Very nice accommodation for the price. We were only in Innsbruck for about 24 hours, and could easily have stayed a week.
Stayed 1 night in Sep 2022

2/10 Terrible

Megha

Disliked: Amenities, property conditions & facilities
The receptionist was incredibly rude. No AC. No fan. No minifridge in the room. Even though there was a sign that said minifridge under table.
Stayed 1 night in Jul 2025

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty view from room 41

Very good views from the window. To get to old town or train station is a tram ride away. It takes about 20-30mins. Also be aware that there’s a church bell that rings sometimes.
Stayed 3 nights in Oct 2024

8/10 Good

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Frühstück
Stayed 1 night in Sep 2025

10/10 Excellent

Kosunen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yöpyminen oli hyvä. Hotellin lähellä on kauppakeskus, jossa käydä kaupoilla tai syömässä ja hotellin vieressä kulkee raitiotievaunu, jolla pääsee helposti kulkemaan kaupungilla
Stayed 4 nights in Jul 2025

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vistelse under Roller derby world cup

Jag var mycket nöjd med min vistelse på Kapeller! Läget var perfekt, med gångavstånd till affärer buss/spårvagn in till centrum. Bra med kokvrå på rummet. Väldigt fint och mysigt område. Det ligger granne med en kyrka, vilket är otroligt pittoreskt men gör också att man väcks kl. 07 varje morgon av kyrkklockorna. Gjorde inte så mycket i mitt fall, men bra att veta om man planerar att sova ut. Ingen AC, men rejäl fläkt på rummet. Stabilt wifi.
Stayed 5 nights in Jul 2025

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propere kamer, goede service
Stayed 1 night in Jun 2025

10/10 Excellent

KYU HWANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
방이 너무 넓고 깨끗했습니다. 직원들도 아주 친절하였습니다
Stayed 1 night in May 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr nettes Personal, gutes Frühstück für jeden etwas dabei Parkmöglichkeiten top Mit der Straßenbahn in die Stadt Alles perfekt!
Stayed 1 night in Dec 2024

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulitissimo con personale estremamente cortese ottima colazione a buffet
Stayed 1 night in Aug 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fin standard men knallertstøj om natten

Jeg var i innsbruck for at vandre i bjergene og hotellet har fin sporvognsforbindelse til hoved liften op. Hotellet er fint og rent, men jeg blev vækket begge nætter af lokale knallerter der larmede helt vildt.
Stayed 2 nights in Aug 2022

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities

Rent og pænt

Vi overnattede her på vej sydpå, og det fungerede super. Rent, pænt og god betjening. Dog var vi der i højsommeren og der var varmt at sove på værelset, da der ikke var aircondition eller en blæser. Men ellers fungerede alt super, og de var søde og hjælpsomme.
Stayed 1 night in Jul 2022

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angenehmer Aufenthalt

Uns hat eine sehr freundliche Dame an der Rezeption empfangen und eingecheckt. Das Zimmer war sehr groß und gut eingerichtet. Das Badezimmer war auch geräumig allerdings fehlten alle Handtücher. Aber nach einer kurzen Nachfrage an der Rezeption wurden diese sofort aufs Zimmer gebracht. Toller Service. Die Betten sind sehr bequem. Frühstück war ausreichend vorhanden mit warmen und kalten Gerichten. Man konnte sich sogar sein weiches Ei selber zubereiten wie man es gerne möchte. Ein paar kleine Kritikpunkte gibt es aber. Der Platz zwischen den Tischen ist doch etwas beengt also muss man doch ab und an den einen oder anderen Gast etwas zum rutschen bitten. Auch das der Kakao und das heiße Wasser nur über die Kaffeemaschine zu erhalten war ist nicht ganz so toll da somit alles etwas nach Kaffee schmeckt, das muss man mögen. Auswahl sonst war ok von Marmeladen über Wurst und Käse. Auch eine kleine Auswahl an Joghurt und Fruchsalat gab es. Alles in allem ein passendes Frühstück. Zum hervorheben gibt es noch das der Parkplatz sowie auch eine Tiefgarage kostenfrei benützt werden können und gleich in ein paar Schritte die Trambahn vor der Türe ist.
Stayed 1 night in May 2022

8/10 Good

Lindblad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a "bell twist"

Really nice place but the church bells ringing at 07 am on a sunday morning was a interesting surprise.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Immer wieder kommen wir hier her.
Stayed 4 nights in Aug 2021

8/10 Good

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zweckmäßige Unterkunft in ruhiger Lage, bequemes Bett, großer Balkon. Sehr freundlich und kompetent beim Check-in. Die Innenstadt ist gut mit der Tram zu erreichen.
Stayed 1 night in Aug 2021

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Colazione excellent Camera ampia e piacevole
Stayed 1 night in Sep 2020