Urban Inn offers refreshed apartment-style accommodations steps from Innsbruck Old Town. Enjoy easy access to snowboarding, skiing, the Imperial Palace, and Golden Roof. The smoke-free property provides free in-room WiFi, luggage storage, and bicycle parking.
Located in Innsbruck, Urban Inn is in the historical district. Golden Roof and Hofburg are notable landmarks, and some of the area's activities can be experienced at Nordkette Mountains and Seegrube Cable Car. Check out an event or a game at Bergisel Ski Jump, and consider making time for Patscherkofel Mountain Bahn, a top attraction not to be missed. Be sure not to miss outdoor adventures like mountain biking, mountain climbing, and rock climbing, or hop on a bike rental nearby and take a self-guided tour around the aera. Visit our Innsbruck travel guide
A winter wonderland, Urban Inn is conveniently located near skiing, downhill skiing, and snowboarding. Additional conveniences include a grocery/convenience store and luggage storage. Each apartment features free WiFi and a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like an electric kettle and a dining table, and other amenities include a rainfall shower and an espresso maker.
Urban Inn offers 10 air-conditioned accommodations with espresso makers and hair dryers. These individually decorated and furnished accommodations include dining tables. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.
The recreational activities listed below are available either on site or nearby; fees may apply.
Offsite parking available (EUR 25 per day); discounts available
Street parking available
Kitchen
Cookware, dishware, and utensils
Electric kettle
Espresso maker
Microwave
Refrigerator
Stovetop
Dining
Dining table
Bedrooms
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Rainfall showerhead
Shower
Towels provided
Living spaces
Dining table
Work spaces
Desk
Desk chair
Comfort
Air conditioning
Heating
Pets
Pet friendly
Fee: EUR 16 per pet per night
Suitability/Accessibility
Hardwood flooring in public areas
Hardwood flooring in room
No elevator
Tile flooring in public areas
Smoking not allowed
Services and conveniences
Grocery/convenience store
Local maps
Luggage storage
Virtual front desk
Location highlights
In a historical district
Things to do
Bicycle parking
Bicycle storage
Downhill skiing
Shopping
Snow sports gear
Snowboarding
Bicycle rentals nearby
Mountain climbing nearby
Rock climbing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
10 units
2 floors
At least 80% lighting from LEDs
Bicycle parking
Bicycle storage
Built in 1600
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Eco-friendly toiletries
Energy-saving switches in guestrooms
Individual decor
Individual furnishings
Renovated - September 2022
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
Pets allowed for an extra charge of EUR 16 per pet, per night
Children and extra beds
Children are welcome
Cribs (infant beds) are available for EUR 8.0 per day
Property payment types
Important information
Optional extras
Nearby parking fee: EUR 25.00 per day (328 ft away)
Pet fee: EUR 16 per pet, per night
Crib (infant bed) fee: EUR 8.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Urban Inn Innsbruck
Urban Inn Aparthotel
Urban Inn Aparthotel Innsbruck
Frequently asked questions
Is Urban Inn pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 16 per pet, per night.
What time is check-in at Urban Inn?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Urban Inn?
Check-out is at 11:00 AM.
Where is Urban Inn located?
Located near the slopes, this Wilten aparthotel is in the historical district and within a 15-minute walk of Innsbruck Old Town Christmas Market, Golden Roof, and Hofburg. Bergisel Ski Jump and Nordkette Mountains are also within 2 mi (3 km). Innsbruck Central Station is 8 minutes by foot and Innsbruck (IOB-Innsbruck Central Train Station) is 8 minutes.
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Reviews
Urban Inn Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
8.8
Amenities
9.2
Property conditions & facilities
Rating 10 - Excellent. 141 out of 223 reviews
10 - Excellent
141
Rating 8 - Good. 57 out of 223 reviews
8 - Good
57
Rating 6 - Okay. 14 out of 223 reviews
6 - Okay
14
Rating 4 - Poor. 8 out of 223 reviews
4 - Poor
8
Rating 2 - Terrible. 3 out of 223 reviews
2 - Terrible
3
Reviews
10/10 Excellent
Laura
15 December 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was great, had everything we needed and was very clean!
Laura
Stayed 3 nights in Nov 2025
10/10 Excellent
Adam
13 January 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly accommodating to our early arrival. The room was nice and tidy and well equipped for our needs. Wonderful spot!
Adam
Stayed 2 nights in Jan 2026
10/10 Excellent
Kathryn
6 December 2025
Liked: Cleanliness, amenities, communication
Clean room, easy instructions, nice location.
Kathryn
Stayed 1 night in Dec 2025
10/10 Excellent
KIRSTI
5 November 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our room was great. Clean, spacious and the bed was super comfy. Would love to come back for another stay
KIRSTI
Stayed 2 nights in Nov 2025
10/10 Excellent
Mayank
11 December 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, plenty space, and very easy check-in and check out. Nice neighborhood and very close to the Main Street and the train station. Highly recommended.
Mayank
Stayed 1 night in Dec 2025
10/10 Excellent
Emil
22 July 2025
Liked: Cleanliness, room comfort, communication
Great rooms and location! Would stay again!
Emil
Stayed 1 night in Jul 2025
10/10 Excellent
Yin Yee
4 December 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and spacious room.
Quiet neighbourhood. A small Xmas market is right next to Urban Inn!
Near to train station.
Easy to walk to the Old Town.
Yin Yee
Stayed 4 nights in Nov 2025
10/10 Excellent
Virginia
2 September 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
A great place to stay in Innsbruck. Spacious (for a studio apartment), lots of windows and light. Had everything we needed. Would definitely stay there again.
Virginia
Stayed 6 nights in Aug 2025
10/10 Excellent
Alex
11 July 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location! Great room.
Alex
Stayed 1 night in Jul 2025
10/10 Excellent
Steven
25 April 2025
Liked: Cleanliness, room comfort, communication
Perfect for family stay in Innsbruck
Comfortable, well priced, family friendly accommodation in an excellent location near to both the old town and station. Kitchenette is a bonus, especially for breakfast with tea and coffee provided, but with lots of options nearby for food and drinks.
Steven
Stayed 1 night in Apr 2025
10/10 Excellent
Kathryn
24 March 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect place to stay a couple of nights, close and walkable to everything we needed.
Kathryn
Stayed 2 nights in Mar 2024
10/10 Excellent
mariana
13 June 2024
Liked: Cleanliness, property conditions & facilities, communication
Great location and loved check in with no hassle and being able to leave luggage on last day.
It is located nearby main train stations and amenities. Grocery stores and shopping area as weĺl as restaurants are nearby within walkable distance.
The room was big and spacious for 5 guests that I booked. It was also new and clean too.
Checking in and out via online was very simlple and easy.
I was given a free welcome plus card for more than 2 nights stay. The card was given only a day before I check in. There were many benefits to the card which include transportation, places of visit to name a few.
It will be good if the welcome card can be made available upon confirmation of my booking so that I can enjoyed the discount on the Nordkette cable car which I had purchase online earlier after my booking was confirmed some month back.
Overall my family enjoyed our stay.
Seow Hung Kelvin
Stayed 3 nights in Dec 2025
6/10 Okay
Martin
14 February 2024
Liked: Cleanliness
Great location in the heart of the city!
Martin
Stayed 7 nights in Feb 2024
8/10 Good
Xiaoling
25 November 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient location. Easy access to food and attractions.
Xiaoling
Stayed 1 night in Nov 2023
10/10 Excellent
Priyanka
7 June 2024
Liked: Cleanliness, room comfort, communication
Amazing location and place! Super friendly staff! Highly recommended
Priyanka
Stayed 2 nights in Jun 2024
10/10 Excellent
Marty
19 November 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Outstanding value. Amazing room. Excellent service. Great location
Marty
Stayed 3 nights in Nov 2024
10/10 Excellent
Claire
27 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our two night stay at The Urban Inn and plan to return. The room was spacious and light and the mini kitchen really useful. I’m travelling with my teenage son so having the fold down queen size bed was perfect. I really like the sustainable and low key approach, it does feel like home from home. The cafe area outside was buzzing as it was the weekend, what a wonderful atmosphere to take it. In short wonderful accommodation and wonderful city.
Claire
Stayed 2 nights in May 2025
10/10 Excellent
Neil
24 February 2025
Liked: Cleanliness, room comfort, communication
Lovely rooms
Clean, spacious, quiet location. 10 mins to Innsbruck centre.
5 mins to the ski bus and DeBorse ski hire shop.
Small kitchen was very useful.
Neil
Stayed 4 nights in Feb 2025
10/10 Excellent
Janine
8 August 2023
Liked: Cleanliness, property conditions & facilities, communication
Perfect for a family of 5. clean, safe and quiet. Super comfy beds.
Janine
Stayed 1 night in Aug 2023
10/10 Excellent
David
18 October 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed our stay at Urban Inn. The unit was well-stocked, clean, had ample storage, plenty of seating, and was in a good location. The water pressure was strong. Self-check-in was flawless. We were delighted to have baggage storage to use prior to check-in. NOTES: The bed frame sits on the floor; it may not be suitable for someone with mobility issues. Unfortunately, cigarette smoke comes in from the cafe on the ground floor, even with the windows closed. We weren't bothered too much by it, but some people could have issues with it.
David
Stayed 2 nights in Sep 2025
10/10 Excellent
Verified traveler
30 March 2025
Liked: Cleanliness, room comfort, communication
We would stay here again
Family of 4, traveling with two tall teenagers. This was perfect for us. Easy to find. Clean. Beds mostly comfortable.
Only downside was no parking, but it's to be expected in Europe.
Verified traveler
Stayed 2 nights in Mar 2025
10/10 Excellent
Gemma
1 September 2025
Liked: Cleanliness, room comfort, communication
1 night in Innsbruck
Great stay at the Urban Inn, room was perfect for family of 4. We stayed just 1 night but was perfect base for our time in Innsbruck. Walking distance to main centre. We parked outside on the street for free on the Sunday as was free parking. Just had to make sure I added paid parking for 90 mins from Monday at 9am. That’s all we needed as then left to drive to Swarovski museum. Only thing for me that could be improved is extra pillows. Luckily we have been on a road trip so I had my own in the car. All in all, great spot for a comfortable stay.
Gemma
Stayed 1 night in Aug 2025
10/10 Excellent
Mel
16 December 2023
Liked: Cleanliness, room comfort, communication
Great location, wonderful room for family of 4.
Amazing property. Great location. Close to train station. Allowed us to leave our bags here whilst exploring the town before a late departure.