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Istanbul Gonen Hotel

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Luxury
5.0 star property
8.4

Very good

Serene elegance near vibrant attractions

Conveniently situated near a shopping mall and various restaurants, this luxury property offers a serene and stylish atmosphere. Enjoy a warm welcome with a fruit platter, exceptional customer service, and easy parking for a truly memorable stay.

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Room service
  • Parking included

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, in-room safe, desk

Superior Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, 1 Double Bed

1 bedroom, minibar, in-room safe, desk

Business Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, 2 Bedrooms, Non Smoking, City View

Family Room, 2 Bedrooms, Non Smoking, City View | 1 bedroom, minibar, in-room safe, desk

Family Room, 2 Bedrooms, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 56 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite, 1 Double Bed, Bathtub

Junior Suite, 1 Double Bed, Bathtub | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 Double Bed, Bathtub

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, in-room safe, desk

Standard Twin Room

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, minibar, in-room safe, desk

Standard Double Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Triple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

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About the neighborhood

Map
Degirmenbahce Caddesi No:15, Yenibosna, Istanbul, Istanbul, 34197

What's nearby

  • Kuyumcukent - 15 min walk - 1.3 km
  • Nazim Hikmet Kulturevi - 20 min walk - 1.7 km
  • ArmoniPark Outlet Center - 3 min drive - 2.2 km
  • Sefakoy Kultur ve Sanat Merkezi - 3 min drive - 2.6 km
  • Taksim Square - 19 min drive - 20.6 km

Getting around

  • DTM - Istanbul Fuar Merkezi Station - 5 min drive
  • Istanbul Kanarya Station - 6 min drive
  • Istanbul Airport (IST) - 36 min drive

Restaurants

  • ‪Caribou Coffee - ‬3 min walk
  • ‪Kahve Dünyası - ‬5 min walk
  • ‪Tavuk Dünyası - ‬6 min walk
  • ‪Baydöner - ‬6 min walk
  • ‪Waffle Saati - ‬3 min walk

About this property

Istanbul Gonen Hotel

Luxury family-friendly hotel near Mall of Istanbul
You can look forward to a terrace, a shopping mall on site, and 3 coffee shops/cafes at Istanbul Gonen Hotel. Indulge in a body wrap, a massage, and a manicure/pedicure at the onsite spa. Be sure to enjoy breakfast, dinner, and Turkish cuisine at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Free newspapers, a computer station, and coffee/tea in the lobby
Room features
All 305 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; TRY 750 for adults and TRY 375 for children
  • 2 restaurants
  • 3 coffee shops/cafes
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • G and G Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Shopping mall
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (24,909 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 11 floors
  • 2 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from September 19 2025 to June 20 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TRY 3000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TRY 750 for adults and TRY 375 for children
  • Airport shuttle fee: TRY 220 per vehicle (maximum occupancy 5)
  • Rollaway bed fee: TRY 3000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 2022-34-1494

We should mention

The seasonal pool will be open from June 13 to August 31
Pool access available from 10:00 AM to 6:00 PM

Property is also known as

Gonen
Gonen Hotel
Gonen Hotel Istanbul
Gonen Istanbul
Gonen Istanbul Hotel
Hotel Gonen Istanbul
Istanbul Gonen
Istanbul Gonen Hotel
Istanbul Gonen Hotel Hotel
Istanbul Gonen Hotel Istanbul
Istanbul Gonen Hotel Hotel Istanbul

Frequently asked questions

Does Istanbul Gonen Hotel have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is from 10:00 AM–6:00 PM. One of the pools will be unavailable from September 19 2025 to June 20 2026 (dates subject to change).

Is Istanbul Gonen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Istanbul Gonen Hotel?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Istanbul Gonen Hotel?

Check-out is at 12:30 PM.

Does Istanbul Gonen Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of TRY 220 per vehicle applies.

Where is Istanbul Gonen Hotel located?

This family-friendly Istanbul hotel is located in the business district, 5.5 mi (8.8 km) from Mall of Istanbul, and within 12 mi (20 km) of Galata Tower and Grand Bazaar. Egyptian Bazaar and Blue Mosque are also within 12 mi (20 km).

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Reviews

Istanbul Gonen Hotel Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Location

8.2

Staff & service

8.2

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 490 out of 1001 reviews
Rating 8 - Good. 293 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

Reviews

8/10 Good

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great stuff, beautiful lobby, great breakfast. Shower needs some fresh caulking to prevent leaks. Good sauna, steam room has broken tiles and did not smell good inside. Overall good place to stay.
Stayed 1 night in Nov 2025

8/10 Good

Shavkat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Jun 2024

8/10 Good

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr Fateh & serhat and forgan and EfA are excent and help me too much in this hotel i recomend to pormote these peopel they are verynice and the nabagemnt of the hotel should pormte them to higher position among staff.the negtive point for cleaning of the toilet and the room .the hotel mangemnt should take close attention fir this
Stayed 3 nights in Sep 2025

10/10 Excellent

Anatolii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll definitely come back and recommend to my friends and family. Spa, sauna, pool just over some!!!
Stayed 7 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Average
Stayed 2 nights in May 2025

10/10 Excellent

hsienwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff, I would go back to stay again. And thanks much for the help and everything!
Stayed 7 nights in Jun 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Don't drop something

I stayed almost 20 times at this place but have the feeling that the intention of the hotel is to increase profits by reducing the service and cleanliness of the Hotel. Dropped something onto the carpet inside the hotel and when I picked up, had 35 different hairs from the last customers on it. Hopefully they can use the profit from the next guest and go over to the shopping mall next door to buy a vacuum cleaner.
Stayed 3 nights in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing. Always so helpful and have the right advice for anything. My family of 6 is always difficult to accommodate but nothing was a problem at the Gonen hotel. I strongly recommend!!
Stayed 3 nights in Aug 2024

2/10 Terrible

Ciro

Disliked: Staff & service, property conditions & facilities, room comfort
Just go to other hotel
Stayed 3 nights in Oct 2023

2/10 Terrible

Noor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I booked a family room and they give a normal one

We booked and paid for family room but they provide a normal room
Stayed 1 night in Jul 2022

6/10 Okay

Maliz Khan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was very clean and conveniently located near restaurants and shopping centers. However, the staff were not polite, which made the stay less pleasant.
Stayed 5 nights in Sep 2025

10/10 Excellent

Aisha

Liked: Amenities
nice
Stayed 2 nights in Sep 2025

8/10 Good

Ugur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war geräumig und sauber. Was mich gestört hat war, das das parken sehr anstrengend war. Erfordert mm Arbeit... Das Frühstück war monoton und nicht abwechslungsreich. Hätte bei den warmen Mahlzeiten mehr Abwechslung erwartet... Wenn man mit dem Auto anreist, muss man sehr viel Geduld mitbringen, da es ab dem Nachmittag sehr viel Stau gibt....
Stayed 5 nights in Sep 2025

10/10 Excellent

Emine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles super außer das Parkhaus war die Einfahrt nicht praktisch, weil man beim reinfahren plötzlich Gegenverkehr kommen könnte! Daher empfehle ich mehrmals zu hupen bevor man rein-fährt.
Stayed 2 nights in Aug 2025

10/10 Excellent

Refik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aç karnına otelden gittik

Daha önce kahvaltı yapmıştık. Bu sefer kahvaltı vermediler. Kahvaltısız mış konaklama. Benim bundan haberim yoktu. Daha önceki konaklamamda kahvaltı yapmıştık
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can without doubt recommend

We were greated with immediate valet service at the door. And 2 very proffesional and nice workers helped us with both bags and reception. At the reception Efe helped us for the check in - Efe was no ordinary worker, he was a exceptional one, professional, experienced, and welcoming. Huge credits to Efe, really good, Efe is the reason we will visit this hotel again. Big ups Efe. The pool was lovely, although i didn't find the indoors one, the outdoors one was absolutely good. 5/5 I haven’t even mentioned the 24 hour room - service, without any hesitation or questions. Cleanliness was top, 3,9/5 really good, bed sheets were clean and actually felt clean, and the room was also. Overall 4,9/5 hotel, really recommend.
Stayed 1 night in Aug 2025

8/10 Good

Ersin

Liked: Cleanliness, staff & service, property conditions & facilities
Für kurze Aufenthalte top!
Stayed 1 night in Jul 2025

8/10 Good

Göksel

Liked: Cleanliness, property conditions & facilities, room comfort
Genel olarak güzeldi. IDEF dolayısı ile gittim. Etraftaki bütün oteller astronomik fiyatlara çıkarken bu otel 5 yıldızlı olmasına rağmen çok daha makuldu. Resepsiyondaki görevliler pek güleryüzlü değildi. Otoparkı küçük ve dar. Tavsiye edermiyim ? Daha iyi alternatifler olsa da tercih edilebilir.
Stayed 2 nights in Jul 2025

2/10 Terrible

tarkan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Her yönüyle kötü ve bakımsız bir otel .
Stayed 1 night in Jul 2025

10/10 Excellent

Eda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standart oda seçmiştik fakat standarta göre otelin odası çok geniş ve ferahtı. En çok bunu beğendik. Çalışanlar ise çok profesyonel ve saygılıydı.
Stayed 1 night in Jul 2025

6/10 Okay

AYSE DENIZ

Disliked: Staff & service
Oda servisini üç kere aradık üçüncüde buz getirdiler avuçiçi kadar buza 250 TL aldılar yetmedi tekrar aradık bu sefer daha büyük bir buz kitlesi geldi yine aynı fiyat servis ücreti aldılar bundan son derece rahatsız oldu kurumsallığınıza hiç yakışmadı
Stayed 1 night in Jun 2025

6/10 Okay

Halit

Liked: Cleanliness, property conditions & facilities, room comfort

İstisna olarak görüğüm negatif bir konaklama

Çok defa konakladığım bir otel. Genel itibariyle hepsinde tamamen sorunsuz mükemmel bir konaklama geçirirdim. Bu sefer ise odamızda klima çalışmıyordu. Kontrol için birini yönlendireceklerini söyşediler. Gelen olmadı. Yarım saat sonra odayı değiştireceklerini söylediler. Geçtiğimiz oda da havlu yoktu.15 dk da onun için bekledik. Odaya yemek siparişi verdik ilk defa yemekler kötüydü. Sonra iade alıp telafi ettiler.
Stayed 1 night in Jun 2025

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities, room comfort
The room was amazing and very large the bed was huge. The buffet breakfast wasn't 5* not enough choice of healthy options unless U peel Ur own fruit. The towels got taken daily even when they were clean but had to keep going down to reception to order new ones not once did they get replaced. 2sachets of tea and coffee truly isn't enough and not even fresh milk. The outside pool closed even though in advert stated it was open I did complain a out this as it's why I booked.
Stayed 5 nights in Jun 2025

10/10 Excellent

Ertekin

Liked: Cleanliness, staff & service, amenities
Ist ok
Stayed 1 night in May 2025

2/10 Terrible

Dogan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Son zamanlar da kaldığım en kötü otel klima çalışmadı tamir edildi sabaha kadar ses yaptı banyo çok eski su az akıyor banyo da tuşların çoğu çalışmıyor oda havasız nefes alınamayacak derecede kesinlikle tavsiye etmiyorum.
Stayed 1 night in May 2025