Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned
Property Registration Number 341078
Property is also known as
The Hera Suit Hotels Hotel
The Hera Suit Hotels Istanbul
The Gate Atasehir Suites Flats
The Hera Suit Hotels Hotel Istanbul
Frequently asked questions
Is The Hera Suit Hotels pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Hera Suit Hotels?
The Hera Suit Hotels doesn't offer parking.
What time is check-in at The Hera Suit Hotels?
Check-in end time: anytime.
What time is check-out at The Hera Suit Hotels?
Check-out is at 11:30 AM.
Where is The Hera Suit Hotels located?
Located in Ataşehir, this hotel is 0.9 mi (1.5 km) from Yeditepe University and within 3 mi (5 km) of Ulker Sports Arena and Watergarden Istanbul. Bağdat Avenue and Optimum Shopping Mall are also within 6 mi (10 km).
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The Hera Suit Hotels Reviews
Reviews
5.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 21 out of 164 reviews
10 - Excellent
21
Rating 8 - Good. 34 out of 164 reviews
8 - Good
34
Rating 6 - Okay. 19 out of 164 reviews
6 - Okay
19
Rating 4 - Poor. 23 out of 164 reviews
4 - Poor
23
Rating 2 - Terrible. 67 out of 164 reviews
2 - Terrible
67
4.8/10
Cleanliness
4.8/10
Staff & service
3.8/10
Amenities
4.4/10
Property conditions & facilities
4.0/10
Eco-friendliness
Reviews
6/10 Okay
Ahmed
17 June 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Osman at the reception was great
Bathroom was extra small
It’s the most terrible room I’ve ever seen in my life, there is bedbugs in the bed, they gave it to me while they known about that, I have two kids, one is baby infant!!! This is inhuman.
Maalesef oteli tuttuktan sonra yorumlarına baktım ve dedim ki ne kadar kötü olabilir.... Daha da kötüsü ile karşılaştım. Çarşafran bozma perde , kırık dökük dolap, kapanmayan kapılar, hijyen korkusundan oturamadığım koltuklar, çalışmayan sifon, girişten odaya kadar rezalet pis..... sonuç: gece kalmadan çıktım
Enttäuschender Aufenthalt
Unser Aufenthalt in dieser Unterkunft war leider sehr negativ. Die Zustände entsprechen weder den üblichen Standards noch den Fotos auf der Website.
Probleme während des Aufenthalts:
- Sauberkeit: Die Räume waren stark verschmutzt (Böden, Bettwäsche), und es gab Insekten.
- Instandhaltung:Viele Möbel und die Klimaanlage waren defekt, die Badezimmerfugen schimmlig.
- Basisfunktionen:Warmes Wasser und funktionierendes Licht waren nicht zuverlässig gewährleistet.
- Service: unfreundlich und desinteressiert, gelangweilt und nicht ansprechbar.
Auch bei der Kontaktaufnahme gab es keine Lösung, Hilfestellung oder Rückerstattung.
Die Bewertung basiert auf unserer persönlichen Erfahrung. Wir sind nicht mal eine Stunde dort geblieben weil alles so schlimm war. Mir graut es noch immer wenn ich daran denke.
Tamamen vasat bir yer sürekli su damlama sesi pisliği, yatağın rahatsız edici oluşu, kettle ın çalışmaması, içilecek poşet çayın musluğun arkasına konması mı desem üstüne çekyatın yırtık oluşu da eklenince iki gecelik verdiğim geri ödemesiz para da size kalsın biraz olsun işletmenizi yaşanacak bir yer kılmak için kullanırsınız umarım.
Es war der schrecklichste Aufenthalt meines Lebens! Das Hotel war runtergekommen. Es tropfte aus der Decke! Die Wände hatten Schlaglöcher. Das Bad war so sehr heruntergekommen verdreckt und alt, das wir Angst hatten uns eine Infektion einzufangen. Die kleine Küchenzeile war so schmutzig das wir es nicht gewagt haben es anzurühren. Die Möbel waren sehr schmutzig und wir trauen uns nicht drauf zu sitzen. Überall Schmutz, Dreck und Schimmel. Alles im ganzen , man müsste eine Entschädigung bekommen!
Und wenn man die Rezeption darauf anspricht, wurde uns gesagt, das wir hohe Ansprüche stellen!
Es war der Horror!
Bittteeee nicht buchen!