Find all hotels by Independent in Jemez Pueblo, NM

"when we checked in they said the hot tub and pool were closed. which was sad. becuz thats what we came for. luckily the next day morning is was open. "

"There was almost never hotel available at the lobby. The only time we saw some was when we checked in and out. There was 1 elevator and it was small and someone had scratched the panel so badly that it looked smashed. The carpet in the hallway was filthy. When we walked in the room, it looked plain and clean. When we turned on the bathroom light, the tile on the floor was cracked, busted and had a chunk of tile missing. The water was dripping heavily from the bathtub faucet. When we pulled the knob up for the shower, the whole faucet came out of the plastic wall. It was clear there were issues above and around the shower head but they tried to hide it by painting it a dark gray color. That is the worse bathroom we've ever seen. The air conditioner worked and the refrigerator froze our drinks. The bedspread on the bed was paper thin and there were no additional bla kets available to use. We had 2 rooms. My son's room was next to ours but connected to another room. In the room attached to my son's room was an older couple smoking pot the whole weekend. We tried to find hotel staff to let them know and to make them stop, but we could not find anyone until Saturday evening. The couple had a cat in the room and also had their window open clearly trying to have the smoke go outside. Nothing was done. This is, I would like to say the worse room I've rented from Hotels.com, but it is the second worse room we ever rented. This hotel was not worth half of what we paid. Do not rent!"

"Friendly staff, the rooms were decent, looked clean. The beds were very comfy and the most important thing, I didn't see any bugs/roaches anywhere! It was very calm and peaceful around the property, no homeless hanging around the premises. All in all I enjoyed our stay."

"We travel a lot and this was our first time staying at a Holiday Express. We were so very pleasantly surprised! The staff at this location were friendly and really helpful! The room was clean, had plenty of storage area, and the bed was comfortable! The complimentary breakfast was delicious with a wonderful variety to choose from. I would definitely stay here again if in the area!"

"This is an older motel that has been updated. If you are expecting top luxury don't bother but if you want a clean comfortable room with great staff, this is it. Loved the beds! Wish we could have taken this room with us on our entire trip."

"We really enjoyed our stay here. If we come back to the area, this will be on our list of places to stay."

"Had everything you could need a refrigerator and microwave. Walking distance to fast food. Room was a little small but clean . Overall good …"

"This was the perfect place to get away. The owners were so kind and made me feel right at home. I would definitely stay there again!"

"Great place for dogs."