"Clean room and friendly staff"

"Great"

"The room had no closet. The bed was positioned in a wrong way. The TV is on the left side of the bed. The room had no microwave, we were not able to heat up food. Phone didn’t work, bathtub was dirty, room wasn’t vacuumed and for some reason I was charged $223.43 when the room was supposed to be $108.38. I wasn’t explained the additional charge. Ice machine was also out on the 5th floor"

"Beautiful "