Mackinnon Suites stands in central Kampala as an upscale retreat where guests can relax on the rooftop terrace overlooking the city. The Atrium Restaurant serves meals throughout the day, and visitors can unwind with drinks at the bar after exploring the capital.
Located in Nakasero, a neighborhood in Kampala, Mackinnon Suites is in a national park. Uganda Golf Course and The Parliament of the Republic of Uganda are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Kampala travel guide
This aparthotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a conference center, and a business center. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, an LED TV comes with cable channels, and guests can also appreciate conveniences like a refrigerator and a microwave.
Mackinnon Suites offers 69 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually decorated. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Accommodations at this 4-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers.
This Kampala aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the aparthotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Designated smoking areas
Services and conveniences
24-hour front desk
Concierge services
Daily housekeeping
Free bottled water
Free newspapers in lobby
Iron/ironing board
Luggage storage
Phone
Porter/bellhop
Safe
Safe at front desk
Tour and ticket assistance
Wedding services
Location highlights
In a business district
In a national park
In the city center
Near a health/beauty spa
Near a hospital
Near an outlet shopping mall
Things to do
Gym
Casino nearby
Golfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
1 building
69 units
7 floors
Banquet hall
Built in 2013
Individual decor
Reception hall
Policies
Check-in
Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property will be closed from June 1 2022 to December 31 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
This property welcomes adults only
Rollaway/extra beds are available for UGX 30.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: UGX 125000 per person (one-way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: UGX 30.0 per day
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Mackinnon Suites
Mackinnon Suites Aparthotel
Mackinnon Suites Aparthotel Kampala
Mackinnon Suites Kampala
Xanadu Collection All Suite Hotel Kampala
Xanadu Collection All Suite Hotel
Xanadu Collection All Suite Kampala
Xanadu Collection All Suite
The Mackinnon Suites
MACKINNON SUITES Kampala
MACKINNON SUITES Aparthotel
Xanadu Collection All Suite Hotel
MACKINNON SUITES Aparthotel Kampala
Frequently asked questions
Is Mackinnon Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and extended parking are free at this property.
What time is check-in at Mackinnon Suites?
Check-in start time: noon; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Mackinnon Suites?
Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).
Does Mackinnon Suites provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of UGX 125000 per person applies.
Where is Mackinnon Suites located?
Located in Nakasero, this aparthotel is within a 15-minute walk of Uganda Golf Course and The Parliament of the Republic of Uganda. Embassy of France and Embassy of Sweden are also within 1 mi (2 km).
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Mackinnon Suites Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0
Cleanliness
8.2
Location
8.2
Staff & service
7.2
Property conditions & facilities
Rating 10 - Excellent. 15 out of 66 reviews
10 - Excellent
15
Rating 8 - Good. 30 out of 66 reviews
8 - Good
30
Rating 6 - Okay. 13 out of 66 reviews
6 - Okay
13
Rating 4 - Poor. 5 out of 66 reviews
4 - Poor
5
Rating 2 - Terrible. 3 out of 66 reviews
2 - Terrible
3
Reviews
10/10 Excellent
Richard
10 January 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is centrally located within the city. It is in a very quiet and secure part of town. The staff are very friendly and courteous...
Richard
Stayed 3 nights in Jan 2022
8/10 Good
Atef
17 October 2021
Liked: Cleanliness, room comfort, communication
Beautiful hotel
Amazing stay in MacKinnon suites very well located very luminous and spacious, great reception stuff especially Ms. Ritah and Ms. Soumaya, i highly recommend this hotel
Atef
Stayed 2 nights in Oct 2021
10/10 Excellent
skander
12 June 2021
Liked: Cleanliness, room comfort, communication
Very amazing team
Very amazing team. Very helpfull. Really very good managment. Thank you for this nice stay
skander
Stayed 3 nights in Jun 2021
8/10 Good
Atef
6 April 2021
Liked: Cleanliness, communication
Good hotel except bathrooms
MacKinnon suites is nice hotel in a good location in Kampala close to all attractions, suites are spacious with good amenities except bathroom they have to upgrade it because it's really very basic and not in harmony with the hotel rate, shower very small not well functional pretty dark,
Atef
Stayed 1 night in Apr 2021
10/10 Excellent
Verified traveler
19 March 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff especially Rita at reception.
Breakfast wasn't good but every thing else was good.
Verified traveler
Stayed 1 night in Mar 2021
8/10 Good
Peter
2 March 2020
Liked: Cleanliness, staff & service
Nice stay, helpful staff. Very spacey. Internet fast enough for streaming, great!
Several things broken in the bathroom - lamp over sink; shower basin (so water is running out; 1 door of shower lacking.
Overpriced Old property. It’s not what it claims to be. Better places just round the corner for a better price. Staff wasn’t helpful. $ 30 charges for a second person even if the room is booked as a king room with declared 2 occupancies was a surprise. On the positive side Carrie from the reception was perticularly helpful in communicating with me about an item I had left behind.
The property is falling apart. Room flooded, towel rail fell off wall, windows in replacement room leak. To add insult to injury they charged me for the food that had been plated for 45 minutes whilst we relocated from the flooded room. The wine list is a work of fiction as only one bottle is in stock. The staff try hard but it´s a battle they can´t win. Avoid - I will never return.
Jonathan
Stayed 2 nights in Jan 2020
10/10 Excellent
Jude, Kampala
24 December 2019
Liked: Cleanliness, amenities
The ambiance, good staff and always smiling.
I only didn't like the fact that they charge for early checkin
the bath .... I checked in almost 11pm, and the hotel kept the room's hotwater system off, so when I checked in, no hot water at all. I had to wait two hours for a five minutes shower. shower has very low water pressure and hot water tank is so small that you don't have enough hot water. house keeper kept turning the boiler off during the day, so every night you come back to the room, you have to wait two hours to shower at night. I don't understand why they turn it off when they knew that there's someone checking in or staying.
When you write to the hotel, they never reply, and when you call them, the number on the website is a wrong number... very very unprofessional.
did not like that they charge for having someone stay the night in the room. it was 30 dollars per night. my first time I heard of this payment. they will be the loser in the market with this going on.
A really good stay and an option that I would definitely use again. Brilliant location, good value, some very good service. And some exceptional service. Josephine in the bar/restaurant is a rare talent.
I enjoyed every encounter I had at this hotel. Staff friendly, gracious, accommodating. Services I needed were available. Internet a little spotty at times. Used laundry services which were good. The bar/lounge area was a bit too dark in the evenings. Food and drinks were good.
Verified traveler
Stayed 7 nights in Mar 2019
8/10 Good
Johanna, Helsinki
22 March 2019
Liked: Cleanliness
Very big suite! Nice staff. Good breakfast. Central location.
We stayed at this hotel two days ago. It was one the worst hotels to stay. There are no lights it is dark and dingy..The staff are very good but that’s all. In breakfast time there is a limit of two cups of tea or coffees. The rooms are not good. Nothing gets done. There are lots of mosquitoes. You get eaten alive day or Night. We do not recommend it to any one as we had the worst nightmare . Although it is given 4 star it is not . It is two stars. More like likely.
Hotel was good value, in a good location, the room was extremely large and breakfast included a wide selection which changed each day.
Only cons would be the towels which could be more comfortable, also we were only provided 1 bath towel despite reservation being for 2. Additional towels were provided each day upon request.
It was a great area and everyone was so helpful. Only complaint is the lights are awful / you can’t put on makeup
Pamela
Stayed 2 nights in Feb 2019
8/10 Good
ian
12 January 2019
Liked: Cleanliness, staff & service, room comfort
Huge rooms, good staff. shower not brilliant.
I booked a suite and the room was huge, clean and tidy. The staff were great. The restaurant and the breakfast was fine. On the negative side. The water pressure was a little poor and there was no stand up shower, it was a bath with a mixer. I didn’t use the kitchen but it looked well enough equipped. At times it appeared I was the only person staying there.