Find all hotels by El Cid in Kantenah

"The is property is beautiful I will give it 8/10 our room the rr shower didn’t work the blow dryer didn’t work. Now the reason why I rate 8/10 is because the food is horrible we stayed Friday-Tuesday and the only good thing we’re the Tacos. Food needs flavor a lot of empty trays I wouldn’t go back just because of the food. The place overall is beautiful."

"The pool side seating was great. Also, the pool was great. And staff was friendly and kept my room clean."

"Fantastic experience for our whole family. All the pools and restaurants were great and the staff were kind and helpful all around. Family select butlers like Daniel and Julio made reservations and logistics easy and were a great help."

"Really great place to visit. Staff was wonderful. If you had concerns , they would come to your room within minutes. We only had a couple of minor complaints. 1. The TV wouldn't hold a signal, couldn't watch it at night. 2. Our porch light only worked half of the time. 3.We didn't have a screen door (our neighbors did) to our walk out pool. Other than those issues, which did get fixed, it was great. "

" Check went very smoothly and staff were terrific…."

"Had a great experience! Recommended!"

"All was good, I think more planned activities will be better "

"Had an amazing time, the service was excellent from the moment we arrived and left very welcoming. The staff are not only friendly but professional when being approached. My sister and I enjoyed our stayed, service and the resort. Afternoon activities were good but need to boost the night entertainment from the 5 nights only one had dancing music. I would definitely recommend my friends to stay at the resort!"

"stayed here in 2022, awesome experience. now with their mega expansion and not enough employees, not even a decent stay. list was too long. Stay somewhere else."