Skip to main content

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

2.5 star property
Attentive staff make travelers feel at home while they explore Waterloo's vibrant downtown markets and discover authentic local flavors nearby

Choose dates to view prices

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs offers comfort and convenience in Waterloo. Enjoy a breakfast buffet, indoor pool, gym, free in-room WiFi, and tour assistance for a seamless stay. Explore the area or unwind at the hotel.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
The current price is AED 391
AED 459 total
includes taxes & fees
31 May - 1 Jun

Similar properties

Lobby sitting area
Courtyard by Marriott Waterloo St. Jacobs
Township of Woolwich
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,003 reviews
The price is AED 427
AED 502 total
includes taxes & fees
7 Jun - 8 Jun
Courtyard by Marriott Waterloo St. Jacobs
Compare similar properties

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CAD 25.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM–10 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG on 31 May 2026 start from AED 391, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

Check-out is at noon.

Where is Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG located?

Located in the heart of Township of Woolwich, this hotel is within a 5-minute walk of St. Jacobs Market District Visitor Information Centre and St Jacobs Farmers Market. St. Jacobs Outlets and St. Jacobs Country Playhouse are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 746 out of 1301 reviews
Rating 8 - Good. 349 out of 1301 reviews
Rating 6 - Okay. 125 out of 1301 reviews
Rating 4 - Poor. 41 out of 1301 reviews
Rating 2 - Terrible. 40 out of 1301 reviews

Reviews

Verified

10/10 Excellent

Jung mi

Liked: Cleanliness
Breakfast was good staff friendly ev charger free of use
Stayed 1 night in Apr 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Amenities were great. The breakfast was lacking. No bacon/coffee!!
Stayed 1 night in May 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean Breakfast was great Staff were awesome
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get to, and clean and comfortable.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean rooms. The gym and pool were perfect. Free EV charging and conveniently located by St. Jacob's market and the University of Waterloo and Laurier.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Leslie Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the stay to be perfect for our needs. We enjoyed a comfortable nights sleep. We also had a nice breakfast with plenty of options.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

LORAINE

Break fast staff was very helpful, very good food , clean, the two girl were very welcoming . The room was very clean . We enjoyed the stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maria

Staff is super helpful, partularly Justine Cipriano who helped me make changes to my reservation. Hotel is clean, organized, and comfortable with great location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kalvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and as you would expect! breakfast was great as well
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and exactly what we needed. The breakfast was pretty great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maxine

Liked: Cleanliness, amenities, property conditions & facilities
Very clean …staff was very accommodating when we had a problem
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hindusan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff, breakfast was really good and clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Laure

Liked: Cleanliness, staff & service, amenities
Very clean room, on time, quiet, very good experience over all!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, clean room, convenient area
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and modern and well worth the money
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Facilities very well maintained.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jim

Liked: Cleanliness, amenities, property conditions & facilities
exerything was well kept
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Good value for money. Beautiful spacious room, friendly staff, good breakfast!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Shohel

Liked: Cleanliness, amenities, property conditions & facilities
I was very happy with this hotel experience. The rooms were clean and well furnished and the breakfast was delicious. The rooms were nice looking and was nice.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lisa

Liked: Amenities
Friendly helpful staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

peter

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and check in was easy! Hotel was very clean as well. Very pleased!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were thrilled with our stay! Gharinder at the front desk went above and beyond to make sure we had a great stay. The breakfast was great and getting a later checkout time was easy, even on short notice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, easy check-in and check-out, the pool hours were long and the kids loved the splash area and the buckets, and the breakfast was open early. It's not the fancy-est hotel, but it was just what we needed when we needed it at a great price.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Obekpa

Staff were responsive & overall, great. Liked that housekeeping were always
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and relax.
Stayed 1 night in Aug 2025