6/10 مقبول
Bascom
مسافر برفقة شريك
1 ديسمبر 2025
عناصر نالت الإعجاب: العاملون ومستوى الخدمة، ووسائل الراحة، وحالة المنشأة ومرافقها
عناصر لم تنل الإعجاب: النظافة
We had a late check-in (1:30 a.m.) and it was quick and efficient once the clerk responded to the bell (was probably napping in the back - I would have been). Two queen beds were exactly what we expected, with basic amenities like coffee and iron/board available (didn't use the coffee machine since they had it down in the lobby). Location was next to the interstate, which was convenient and made the hotel easy to locate, but it had continuous traffic making it a bit noisy, so if you're a light sleeper, we would not recommend this location without earplugs/headphones. Lots of local restaurants/gas stations within walking distance and just on the eastern edge of Knoxville (about five miles east of the Holston River). Inoperable elevator was somewhat inconvenient since we were on the second floor and have issues with our knees, but we managed during our four day stay (I would have expected this to be an emergency repair, but maybe the holiday impeded the maintenance needed). The bathroom had mold on the shower curtain and on the edges of the tub, which is unacceptable to my spouse who is a cleanliness fanatic and surprised that this Marriott property would exhibit such an oversight (we actually purchased Clorox cleaner and sprayed the areas of concern). Reported this to the manager and the curtain was replaced, but the mold was still present when we did our deep cleaning. An older property that was obviously renovated recently but still reflected some of its past history.
Bascom
أقام 4 ليالٍ في شهر نوفمبر عام 2025
