Find hotels near Kobe-Sanda Premium Outlets®, Kobe from AED 277

"スタッフの接客は全員最高。チェックアウトが11時なのに朝風呂が9時退出なのが残念。 和室のサッシ際は隙間風が冷たくて困った。 エアコンの室外機が詰まっていてエアコンの効きが悪い。イルミネーションの半分ほどはホテルから観られるので、宿泊者の入場料は少しは割り引いて欲しい。"

"Very nice room, full of Japanese style. Onsen water was a bit warm but you would gradually get used to it. Everything maintained in like-new condition."

"Arima grand hotelhas shuttle to and from the bus station. The staff, amenities and the whole property were top notch. The souvenir shop had some of the top items from town. The onsens were big and spacious. The onsen on the 9th floor had breathtaking view and the onsens on the ground level overlook a bamboo forest. The food was excellent and the service was impeccable! Loved this place, would certainly go back. Highly recommended! "

"One of the best. Employees are very helpful with classic superiors hospitality services. Quiet and not crowded."

"The staff were amazing and went above and beyond to make our stay great. We even had a lovely visit to a nearby waterfall. Enjoyed the onsen. Highly recommend for the onsen, proximity to shopping and the amazing staff."

"This was the best stay on our 14 days in Japan! The hospitality was above and beyond our expectations. Truely five stars! Manager Mr. Mamiya Haruhi and his staff welcomed us and attended to our every needs, again above and beyond our expectations. Food and service were of highest quality. The hot springs were relaxing. Although steep, the area around this traditional Japanese hotel was very walkable. We only wish we had stay more than one night."

"Mycket hög servicenivå på personalen. Fina omgivningar och utmärkt mat."

"We had an amazing stay on our honeymoon, with a private outdoor bath and an amazing breakfast in the morning. Staff was absolutely excellent, even helped us get to our next location. Would highly recommend this place!!"

"Spa was wonderful. Got a shiatsu massage afterward dinner in our traditional Japanese room with tatami mats, futon, resting area, view of bamboo forest and private onsen. It was magical!"

"Amazing place. Room was huge with a very impressive massage chair. We opted in for in-room massage service, both masseuse were skilled and provided a memorable experience. Check in process was seamless and staff were friendly. Would stay here again."

"Great onsen - just the hot springs are worth staying there. The hotel itself is slightly outdated and may need some touch up work, but it looks very traditional and very clean. They won't let you into the hotel without taking your shoes and providing sleepers (which are too small for one of us). Everyone in the hotel is extremely polite."

"소음이 적고 온천 및 웰컴드링크 등 편히 지낼 수 있었습니다. "

"Nice experience of a Onsen. Room 223/225 on that side have a great view of the valley"

"Staff explained well the dining experience, what to expect and how to eat and the food served. Onsen was great. Kobe to this place was only 1 bus ride and direct. Then just walk leisure 3mins to the hotel. "

"Great hotel, great location next to train station, grocery stores, malls and dining. Quiet and clean. Breakfast was good too. Definitely recommend and will be staying here when I visit again"

"Staff were excellent, polite, attentive, prompt in response. Room was large, quite dated though and could use updating, especially the bathroom. Waste basket in bathroom was toy sized. Onsen baths were great, nice and ample facilities. Meals were excellent; attended by great staffs."

"Amazing stay! Hotel staff very communicative, the ryokan room was beautiful and the private onsen was sooooo nice. Breakfast in the ryokan was delicious too! There is a shuttle bus that can take you to the main area as the ryokan is up a steep slope. "

"The spa is excellent! Highly recommended "

"Amazing location, price and staff. I know a little bit of Japanese so that helped, but they have a book for non-Japanese speakers! If you’re visiting, just please be respectful of their rules. I would definitely come back and recommend to everyone!"

"Enjoyed the facilities (including the use of the larger sister resort). Brilliant meals. However, we lost a pair of earrings that was placed inside a cupboard and we discovered missing when packing up."