Find hotels near Kobe-Sanda Premium Outlets®, Kobe from AED 265

"wonderful stay, clean room, great staff"

"Second time staying here. Would return again and highly recommend this place."

"Had a awesome nights of rest on this hotel, very convenient location, super close from Osaka Station and the connection Shin-Osaka"

"I liked the breakfast buffet. I didn't like the bathroom in the room. It was rather small even for me."

"Great location, classy place with excellent Japanese spa. Restaurant also pretty good with affordable bar menu. Enjoyed an excellent steak in the main restaurant."

"Great location. Friendly staff. Fun environment "

"Trash wasn’t emptied everyday, no free water offered. Staff was very friendly and helpful."

"First time traveling to Osaka , Japan with my son great location right next to transportation . we were able to save money on commuting by navigating their train system . the rooms were a big small , however cozy . staff were helpful and great with they are only very strict at check in if you take a morning flight the checking is exactly at 3 pm . breakfast was buffet style from 6:30 -‘ - 10 am which was great clean and delicious food . If you traveling with kids deff recommend . "

"This was the worst hotel stay I have ever experienced in Japan. 1. The hotel struggled to find my reservation and made the check-in process far more difficult than necessary. 2. I was charged an additional 5% credit card fee because of a clerical error by hotel staff (which management refused to correct.) 3. When I requested a taxi to the airport, the hotel staff booked a ride for me through their preferred taxi service; upon arrival at the airport, I was charged a "gaijin tax" by the driver and paid nearly double the Kobe city taxi rate for my fare. 4. At checkout, I handed the hotel staff a stamped postcard to mail out for me and they flat out refused it, instructing me to "go to the post office." 5. There was a lot of anti-foreigner policing by staff near the lobby area, where I was bizarrely followed by an employee and subsequently asked to leave the lounge area (even though domestic guests were allowed to stay.) ... Overall, this hotel stay was terrible. Everything comes down to the awful, impassionate, and intolerant staff, who made me feel unwelcomed as a guest (and used as a customer.) If you have the choice, stay elsewhere in Kobe and save yourself a horrible customer service experience."