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Neptune Luxury Resort

5.0 star property
Snorkel in turquoise waters or play racquetball at this beachfront retreat with praised staff and stunning dinner views.

Choose dates to view prices

Neptune Luxury Resort offers a tropical escape with ocean views, a breakfast buffet, water park, and four outdoor pools. Enjoy an Asian restaurant, poolside bars, yoga classes, and nearby tennis courts.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Apartment

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Mini-fridge
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Executive Apartment

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Mini-fridge
  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | In-room safe, desk, blackout drapes, soundproofing

Luxury Suite, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • Partial ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room Sea View

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
  • Sea view
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Sea View

In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room, Sea View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Renovated in 2015
  • Ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Suite, 2 Bedrooms

Luxury Suite, 2 Bedrooms | Terrace/patio

Luxury Suite, 2 Bedrooms

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • Sea view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Superior Apartment, Beachfront

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Mini-fridge
  • Partial ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Executive Apartment, 2 Bedrooms, Beachfront

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Mini-fridge
  • Partial ocean view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Double Bed

View all photos for Presidential Suite, Sea View (Meltemi)

Presidential Suite, Sea View (Meltemi) | In-room safe, desk, blackout drapes, soundproofing

Presidential Suite, Sea View (Meltemi)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Ocean view
  • 170 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Family Room (Deluxe)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Sofa bed - single
  • 56 sq m
  • Sleeps 4
  • 4 Twin Beds

Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, blackout drapes, soundproofing

Executive Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Large Twin Sofa Bed

Superior Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Family room

Superior Family room | In-room safe, desk, blackout drapes, soundproofing

Superior Family room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
2 bedrooms
  • 46 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds

View all photos for Superior Twin Room sea view

Superior Twin Room sea view | Balcony

Superior Twin Room sea view

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Separate bedroom
  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room Private Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Single Room

In-room safe, desk, blackout drapes, soundproofing

Standard Single Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
  • 21 sq m
  • Sleeps 1
  • 2 Twin Beds

About the neighborhood

Located in Kos, Neptune Luxury Resort is connected to the convention center. Port of Kos and Kardamena Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kefalos Beach and Alikes Salt Lakes. Lido Waterpark and Hippocrates Garden Cultural Center are also worth visiting. Discover the area's water adventures with windsurfing nearby, or enjoy the great outdoors with horse riding and hiking/biking trails. Visit our Kos travel guide
Map
Mastichari, Kos, 853 02

What's nearby

  • Neptune Hotel Strand
    3 min walk - 0.3 km
  • Lido Waterpark
    2 min drive - 0.8 km
  • Kardamena Port
    20 min drive - 14.7 km
  • Kos Marina
    29 min drive - 20.3 km
  • Kefalos Beach
    40 min drive - 23.7 km

Getting around

  • Kos (KGS-Kos Island Intl.)
    16 min drive

Restaurants

  • Restaurant Marmari Beach
    8 min drive
  • Grecotel Bar
    10 min drive
  • Trojan Beach Bar
    5 min walk
  • Neptune Hotels Restaurant
    2 min walk
  • La Sirenas
    6 min walk

About this property

Neptune Luxury Resort

Luxury hotel connected to the convention center
Take advantage of a free breakfast buffet, free water park access, and 2 beach bars at Neptune Luxury Resort. This hotel is a great place to bask in the sun with a beachfront location, sun loungers, and sailing. Treat yourself to reflexology, Ayurvedic treatments, or a detox wrap at Neptune Spa, the onsite spa. The on-site Asian cuisine theme restaurant, Umami Asian Restaurant, features ocean views and dinner. The gym offers yoga classes and fitness classes; other things to do include rowing/canoeing, archery, and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 poolside bars and a terrace.
Additional perks include:
  • 4 outdoor pools and an indoor pool, along with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Bike rentals, 4 outdoor tennis courts, and access to a nearby indoor pool
  • Express check-out, express check-in, and babysitting (surcharge)
  • Guest reviews give top marks for the helpful staff
Room features
All 569 rooms offer comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Free toiletries and hair dryers
  • TVs with cable channels
  • Balconies or patios, wardrobes/closets, and mini fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 beach bars
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • MEATing Grill House
  • Osteria
  • Taverna
  • Umami Asian Restaurant

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Mini golf
  • Mountain biking
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping mall
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Mini-fridge
  • Playground
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (19,106 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (51 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • 37 buildings
  • Banquet hall
  • Built in 1991
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: EUR 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1471Κ015A0416400

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Neptune Convention Centre
Neptune Convention Centre Kos
Neptune Hotels Resort
Neptune Hotels Resort Convention
Neptune Hotels Resort Convention Centre
Neptune Hotels Resort Convention Centre Kos
Neptune Hotels Convention Centre Kos
Neptune Hotels Convention Centre
Neptune Luxury Resort Kos
Neptune Luxury Resort Hotel
Neptune Luxury Resort Hotel Kos
Neptune Hotels Resort Convention Centre Spa

Frequently asked questions

Does Neptune Luxury Resort have a pool?

Yes, this property has an indoor pool, 4 outdoor pools, and a children's pool.

Is Neptune Luxury Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Neptune Luxury Resort?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

What time is check-out at Neptune Luxury Resort?

Check-out is at noon. Late check-out is available for EUR 50.00 (subject to availability).

Where is Neptune Luxury Resort located?

Located in Kos, this beachfront hotel is connected to the convention center and within 1 mi (2 km) of Neptune Hotel Strand and Lido Waterpark. Marmari Beach and Flamingo Beach are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Neptune Luxury Resort Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 382 out of 500 reviews
Rating 8 - Good. 92 out of 500 reviews
Rating 6 - Okay. 15 out of 500 reviews
Rating 4 - Poor. 9 out of 500 reviews
Rating 2 - Terrible. 2 out of 500 reviews

Reviews

10/10 Excellent

Cari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect hotel in a perfect location. A little piece of heaven ❤️✨
Stayed 7 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely food and staff are very helpful. The resort is mainly used by German tourists.
Stayed 7 nights in Jun 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained property, and no area ever felt overcrowded. Helpful staff and great facilities (the outdoor Olympic pool is terrific); good and varied food offering; nice list of social/entertainment activities. Last but the in-house minimarket is an extremely handy option to have.
Stayed 3 nights in Jul 2025

10/10 Excellent

Meltem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can highly recommend the accommodation. It was very clean and the food was very good and the staff were very friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Timothy Adam

Liked: Cleanliness
Excellent facilities and staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, the hotel facilities are all well maintained, service is very good in general and all restaurants are very good and reasonably priced
Stayed 10 nights in Aug 2024

10/10 Excellent

Sivasudhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly staff.
Stayed 7 nights in Sep 2023

10/10 Excellent

Maximillian Edwin

Liked: Staff & service, amenities
Staff, cleanliness and facilities were all excellent.
Stayed 7 nights in Aug 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, lots to do, really nice on site restaurants, meat ting had the best burger i have ever had, osteria had a really nice vibe, food and staff were exceptional. Really nice swimming pools, the private beach was really nice with free rings and floats to use, even though a large resort was peaceful and nice loved our stay thank you.
Stayed 4 nights in Sep 2024

10/10 Excellent

Eleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Amazing stay and very relaxing holidays! The facilities were more than anyone could wish for, excellent room condition and service, tennis courts, creative time for the kids and activities for all ages. Would recommend to anyone for a relaxing family holidays!
Stayed 7 nights in Jul 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous Kos getaway

It was an absolutely stunning resort with lots of things to do, beautiful pools, gardens, activities, and wonderful food! We had a magical time for 2 days and wish we could have stayed longer.
Stayed 2 nights in Jul 2024

6/10 Okay

Adam

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

One night stay

We stayed one night as part of us travelling back to Sweden from Kos. We received OK service from the reception, being able to check in late at night when we arrived. However, there was no hot water in the tap in the bathroom (and only luke warm water in the shower). Also, the pillows where very thick/high and uncomfortable. The room's AC was quite noisy. The hotel building facilities are quite worn down and would be in need of a renovation.
Stayed 1 night in Jul 2025

10/10 Excellent

Gad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel, everything taken care of, staff were really nice and helpful, room was amazing, pools were clean, plenty to do and see, beach is great. So nice!
Stayed 7 nights in Jun 2024

10/10 Excellent

Max

Liked: Cleanliness, amenities
Thoroughly enjoyed our stay here, was perfect, peaceful and relaxing. It had multiple bars restraints and pools as-well as facilities such as quad bike rentals to visit local towns to break up the stay. Great rooms very spacious and modern however the mosquitoes do get in the room and bite however that’s not the hotels fault. Pool bars could offer more cocktails on the menu however when asked they do make to your choice which was very pleased with. I would agree with the 5 stars it’s rated would recommend and return, expensive but is the same price as other restaurants/ bars in Greece so wouldn’t let that detour you. Has everything you need 10/10
Stayed 7 nights in Jun 2025

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
large resort with lots of facilities. Room was clean and large. Staff at reception were lovely however staff at breakfast were quite rude.
Stayed 1 night in Jul 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large sports area with basketball, tennis, mini golf, squash, beach valleyball, gym, gym classes, yoga on the beach Activities all day for kids and teenagers, free childcare Amazing surroundings
Stayed 9 nights in Jul 2023

10/10 Excellent

Mansur

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff, but rooms are old and dated. Need renovation to make the stay not just good but excellent!
Stayed 1 night in Sep 2023

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful family holiday at Neptune. Cannot fault the service and the grounds and amenities are beautifully kept. Our kids (7&11)particularly enjoyed the daily football matches, evening open air cinema and evening entertainment. We also enjoyed the water sports on offer as well as doing absolutely nothing lounging by the pool with the beautiful sea view! Would highly recommend for a relaxed family holiday and look forward to returning in the future.
Stayed 12 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very relaxing with great facilities.

Great resort. We had an issue when we first checked in, however, it was dealt with promptly and to our satisfaction. The room we had was very modern and clean and in a great location. The facilities were superb, with a large number of sports options readily available. Great Tennis courts, football, mountain biking, archery and Padle tennis. We found our stay very relaxing and will hope to return soon.
Stayed 7 nights in Aug 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A resort hotel so not much around it. However we had already had a few days near Kos town for sightseeing so a few days here relaxing was great. A big complex with plenty of space and lots of areas for sunbathing including a beach. Plenty of sunbeds. We did half board and the food was good. Plenty of restaurants on site if you prefer to pay each night. Rooms appear brand new with quality furnishings and decor and clarins toiletries.
Stayed 3 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, always available, the property clean and in good shape but definitely the facilities were absolutely amazing! I especially enjoyed the olympic pool. It was great to do laps in the morning and then lounge around in the generous loungers and gazebos in the afternoon. Ordering food and drinks using the QR codes was really easy and convenient, and service was prompt. There was plenty to do all throughout the day and in the evening. A fantastic selection of a la carte restaurants made each meal a real treat and overall it felt like still really good value for money.
Stayed 7 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Neptune Luxury Resort is exactly as I hoped it would be. From the friendly, and hard working, staff to amenities and beautiful grounds creating a feeling of space. My room was near the beach and was almost perfect as it had twin beds and I was a solo traveller. The room Wi-Fi was super fast and the fixtures and fittings well designed and of good quality. The bathroom was large with a rainfall shower which was powerful and easy to use. My room was cleaned perfectly everyday with no concerns about intrusive maids. The simple cards left at the rear of your front door, informing whether you were in and did not wish to be disturbed to the alternative informing you were away and would like your room cleaned is diligently followed. The beach and choice of pools are all excellent, although I spent most of my stay exploring the island each day. I did use the hotel`s gym every day and it was clean, well equipped and adequate to my training routines. A water dispenser is supplied, along with clean, fresh towels. I visited the hotel`s spa once, for a massage, and this was also worth the visit. Lovely, professional staff who listened to what I required and made the experience with their knowledge and kindness. I stayed half-board and both the breakfast and evening meal were up with the best I`ve experienced anywhere in the world. Again, staff knowledgeable and genuinely patient and kind. Check-in and check-out both professional, concise and fuss free. All in all, a great stay.
Stayed 7 nights in Sep 2025

10/10 Excellent

Daljit Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very good stay, excellent location and something for all ages. We stayed at the executive suite, which was brilliant in every way! We wanted to extend our stay but the hotel was fully booked! No riff raff, in terms of the people who stay there. All family orientated. Very clean throughout and the venue is very well thought out, a mini little Greek village! Sun sets, Mountain View and so much more, we will definitely be back. If I was to be extremely picky, the evening buffet was a little similar, but on certain days when changes were made, the food was awesome! 10/10!! Thank you to Neptune and all its staff!
Stayed 8 nights in Aug 2024

8/10 Good

Hüseyin

Liked: Cleanliness, amenities, property conditions & facilities
When reserving a room at a hotel, it is not clear which services are paid and which are free. For example, a sauna, a spa - all other hotels clearly explain what is included in the price of accommodation and what is not. A very unpleasant man works at the seating area in the bar - extremely impolitely and rudely, he practically , although it was possible delicately to approach and say. The usual staff is the main value of this hotel, pleasant and kind young people. There is a bus stop 250 meters from the hotel and can be used for transportation. Taxis coming to the hotel ask for a lot of money, especially from these hotel guests. We paid 25 euros for the airport transfer, which was said to be 22 euros at the reception. It was only 7 km away.
Stayed 3 nights in Sep 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities

Underwhelmed and Impressed at the same time

There were a few oddities like no iron available, you had to use their dry cleaning service which was a fee. The variety of food options during dinner at main dining hall was lack luster since this is not an all inclusive resort and snack availability between meal services was almost next to in-existent. The prices of the meals at the restaurants on the resort were on the pricier side considering how much we paid. The resort wasn’t as lively as we thought it was going to be. They didn’t deliver on the activities at all. If I take away these and other things that were odd, the resort itself was beautiful and the staff I would say was 110% the best. I just wished some things were different because I really think the resort is nice
Stayed 7 nights in Sep 2024