"Staff was really helpful with any questions or issues i had. Always would find 2 water bottles when coming back to my hotel room. Super clean rooms and nice staff"
"Room felt dated. Good size for three beds (one was a sofa bed). Enough space for luggage to be opened (3 carry ons) and shoes spread out. Closest laundromat was a aboya 10 min walk. Very close to Kumamoto castle ."
"The room was basic, but very clean and comfortable with the exception of the shower that felt a bit claustrophobic. Breakfast and dinner had wide selections of Japanese and Western dishes. We stayed during a typhoon, so we did not see much of the area and did not use the outdoor pool etc, but the resort looks like a great place to enjoy with the family. Even indoors there are plenty of things to do from foosball to karaoke. Very good experience overall."
"Hot sprong bath was amazing. Especially the private hot spring both "roten" and inhouse bath with variety of Hot Springs were easy to use and very relaxing. Free popsicles and ice cream service, free massage chair, and reading room with a lot of comic books werr also great.
Air freshner using at public area sich as lobby and elevator was bad. I strongly suggest to change the Fragrance."
"The view of the suite is perfect. The indoor onsen, half outdoor pool and jacuzzi are gorgeous. Even though it was raining so heavy, we still enjoyed the stay a lot"