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Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly hotel with 11 outdoor pools and a full-service spa

Choose dates to view prices

Hotel Los Lagos Spa & Resort near Arenal Volcano National Park offers a family-friendly base with a free breakfast buffet. Enjoy hot springs, 11 outdoor pools, an indoor waterslide pool, gardens, a poolside bar, Fangus spa, and activities like ziplining and horseback riding.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(121 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Mini-fridge
Plasma TV
Private bathroom
Hair dryer
Cable channels
In-room safe
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

9.2 out of 10
Wonderful
(45 reviews)

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Plasma TV
Private bathroom
Hair dryer
Cable channels
In-room safe
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

About the neighborhood

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.2 km
  • Paradise Hot Springs - 13 min walk - 1.1 km
  • Kalambu Hot Springs - 13 min walk - 1.1 km
  • Termales Los Laureles - 14 min walk - 1.3 km
  • Baldi Hot Springs - 16 min walk - 1.4 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 168 min drive

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Soda La Palma - ‬5 min drive
  • ‪Restaurante Las Palmas - ‬1 min walk
  • ‪Roca di Baldi Sports Bar - ‬16 min walk
  • ‪Surá Bar & Bistro - ‬3 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel near Los Lagos Hot Springs
Located close to Baldi Hot Springs, Hotel Los Lagos Spa & Resort provides a free breakfast buffet, a nightclub, and a poolside bar. Indulge in a body wrap, a manicure/pedicure, and a hot stone massage at the onsite spa. The on-site international cuisine restaurant, Las Palmas, offers breakfast, lunch, and dinner. Enjoy onsite activities like horseback riding, hiking/biking, and ziplining. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a terrace and a garden.
Additional perks include:
  • 11 outdoor pools and an indoor pool, along with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Hot springs on site, a roundtrip airport shuttle (surcharge), and 2 meeting rooms
  • A water dispenser, a banquet hall, and tour/ticket assistance
  • Guest reviews speak highly of the dining options, breakfast, and overall value
Room features
All 96 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: CRC 65
  • Christmas Eve (December 24) Gala Dinner per child: CRC 35 (from 3 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CRC 85
  • New Year's Eve (December 31) Gala Dinner per child: CRC 35 (from 3 to 11 years old)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Does Hotel Los Lagos Spa & Resort have a pool?

Yes, this property has an indoor pool, 11 outdoor pools, and a children's pool.

Is Hotel Los Lagos Spa & Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Los Lagos Spa & Resort?

Check-in start time: 3 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Los Lagos Spa & Resort?

Check-out is at noon.

Does Hotel Los Lagos Spa & Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Los Lagos Spa & Resort located?

This family-friendly La Fortuna hotel is located in a rural location, within a 15-minute walk of Los Lagos Hot Springs and Baldi Hot Springs. Kalambu Hot Springs and Termales Los Laureles are also within 15 minutes.

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Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1042 out of 1288 reviews
Rating 8 - Good. 170 out of 1288 reviews
Rating 6 - Okay. 40 out of 1288 reviews
Rating 4 - Poor. 25 out of 1288 reviews
Rating 2 - Terrible. 11 out of 1288 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maurice

Liked: Cleanliness, amenities, property conditions & facilities
Big rooms great resort lots to do
Stayed 2 nights in Nov 2025

10/10 Excellent

Leslie

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Nov 2025

10/10 Excellent

Junqi

Liked: Cleanliness, amenities, property conditions & facilities
Affordable price with good amenities and clean resort. More than 10 hot springs, also staff cleans the room daily. Excellent
Stayed 5 nights in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel. Staff was mostly great. Great value. Can’t say enough about the grounds - just WOW!
Stayed 4 nights in Nov 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Our family loved our stay here! It was incredible and super hard to leave here. The hot springs were amazing, the views, and activities they had around the resort! Breakfast in the morning was wonderful. Highly recommend this place!
Stayed 3 nights in Nov 2025

8/10 Good

Tommy

Liked: Cleanliness, amenities, property conditions & facilities
Very Good Hotel, friendly staff. Pura Vida!
Stayed 2 nights in Nov 2025

10/10 Excellent

luz

Liked: Cleanliness, amenities, property conditions & facilities
This place was amazing clean ,well organized accommodating. Differently recommended.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hot springs, pool, hiking The breakfast is fantastic!
Stayed 3 nights in Oct 2025

10/10 Excellent

Hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Train location awesome staff beautiful resort
Stayed 3 nights in Oct 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2025

8/10 Good

suman

Room is good but hospitality can be better. We
Stayed 2 nights in Nov 2025

10/10 Excellent

Leticia

Liked: Cleanliness, amenities, property conditions & facilities
Everything was just good
Stayed 3 nights in Nov 2025

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very big and it was cleaned every day. The overall property was also big and had many amenities like the hot springs. The water in the hot springs was drained and refilled everyday to keep it clean. The food was also very good including the breakfast, and pizza from the bar.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great at this place
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thermal waters pools were excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Ankesh

Liked: Cleanliness, amenities, property conditions & facilities
We had the best time in this hotel. It’s a beautiful property. The rooms are nice and spacious. The staff is very nice and helpful. The restaurant served delicious food. But the best part is the springs. We enjoyed our stay very much
Stayed 3 nights in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Nov 2025

10/10 Excellent

Crystal

Liked: Cleanliness
Had a great time! Enjoyed the pools, property and amenities
Stayed 4 nights in Oct 2025

10/10 Excellent

Gisselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent! Room and amenities great and beautiful
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and welcoming staff
Stayed 1 night in Oct 2025

8/10 Good

Josee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but The thermal pool needs more cleaning as there was hair floating around also we could here the conversation between two people in the connecting room. The breakfast was excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Hardik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD HOTEL VIEW GOOD BAR ACCESS HOT SPRING GOOD BREAKFAST
Stayed 2 nights in Sep 2025

10/10 Excellent

Keara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our kids loved the slide it was so exhilarating. Breakfast was delicious with so many options and fresh fruit. The hot springs were great and so prettya
Stayed 4 nights in Oct 2025

10/10 Excellent

Serge

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay!
Stayed 4 nights in Aug 2025