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"What made this hotel was the amazing staff. "

"A great place for a short stay. However, it’s an old house, so something may go wrong at some point- it takes longer than 5mins to get hot water in shower, and it drips, hard to get my hair wet. Almost everything gets done (self service) through the iPad at the front desk, barely see any employees around."

"the staff were so kind and helpful in everything. Nothing was a problem. It is in a lovely situation, and within easy walking distance to the centre. Gardens were a delight. Overall 11 out 0f 10."

"Caspapa was a quiet and lovely place to stay. There is no nearby parking for the hotel so you have to park down the street and walk through the village to get to the hotel. Once you get there the location is wonderful in the middle of lots of shops. The staff was engaging and a pleasure to visit with. The room was clean with a spectacular view of the village. "

"Extremely helpful and friendly staff."

"schönes Hotel mit genialer Aussicht aufs Meer - kann die Juniorsuite mit Meerblick nur empfehlen."

"Highly recommend staff is wonderful and stay was absolutely beautiful."

"Wir waren für 6 Nächte in diesem wunderbaren Hotel. Das Personal ist unglaublich freundlich und professionell. Man fühlt sich vom ersten Moment an willkommen. Hilfe wird angeboten, wenn nötig, aber niemand stört einen, so dass man einfach seinen Urlaub so genießen kann, wie man will. Die Zimmer werden jeden Tag gereinigt. Die Damen machen einen tollen Job. Auch gibt es keinen Teppich unter dem Bett, also großer check hier : - ) . Schöne Dusche und genügend Platz. Auch ein toller Schminkspiegel...

"We had an amazing stay here. Very peaceful yet very central to everything in Palma. The staff was incredible and the breakfast is not to be missed. We would stay here every time we come to Palma. Highly recommended."

"An absolute gem in the heart of Palma. Exceptional staff and service, beautiful decor, and excellent buffet breakfast. Quiet location near many restaurants and shops. Highly recommended!"

"Joanna was a lovely host and made herself available when needed. The maids came to clean the room every morning and tidied up the mess I made while getting ready really well! "

"This is the most special place I’ve ever visited! The grounds are gorgeous, and the rooms are cozy and beautifully decorated. The hotel staff go above and beyond to make sure you have all your needs met. I can not wait to return! "

"Beside the fact that there is no real room service food, everything else is above and beyond. Vibes a lot like the show White Lotus me and wife kept saying to ourselves."

"This property has little presence and while it claims to be 4-star, is at best a 3-star. Our room was tired and while a Jr. Suite the furniture in the Living Area was ancient and of poor quality. The day-time staff people are great. Some of the issues revolve around poor WiFi, an HVAC control system only in German, a locked safe, and poor pillows. Breakfast is ok, though we bought our coffee elsewhere as the machine did not produce coffee to our groups liking."