"My flight was cancelled and we tried canceling with you but because we booked through a 3rd party App you decided to charge us any how. Terrible experience. "

"Charged three times for the room and still haven’t received a refund. They just keep charging me the amount that needs to be refunded"

"Me gustó la habitación y lo limpio que todo estába volvería a ese lugar "

"Toilet didn’t flush, had to replace my rooms keys twice because they stopped working, first room I was given I couldn’t get into so I had to be moved, once I was moved the room didn’t have a single towel not even a hand towel. Thought the bad reviews were an exaggeration but they’re not. Stay elsewhere. "

"the staff was friendly and helpful. though the room was clean, we had to request a new coffee pot, the dresser had 2 drawers that would'nt open, the mattress on the bed was worn out, one of the air conditioner cords was cut, the dining room drapes appeared to be not be working. Only one elevator was working (the one closest to our room) and we had to walk across the entire system to get to an elevator. The stairs closest to our room were cracked, causing concern. We attempted to use a baggage...